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Tru by Hilton Charlotte Ayrsley

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Ayrsley

A modern hotel with a prominent TruHilton sign, multiple floors, and a well-lit entrance.
A modern hotel room with a bed, bedside table, TV, and a window with a view of greenery.
An outdoor seating area with a sofa, chairs, and a coffee table.
A modern, well-lit indoor space with a central counter displaying various products, a digital kiosk, and a refrigerated display.
A modern lounge area with a pool table, comfortable seating, and a colorful mural.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9233 Kings Parade Blvd, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Place, Bank of America Stadium
    ‪14 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a wooden headboard, a small table, and a mirror.

Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A modern hotel room with a flat-screen TV, a bedside table, and a chair.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a flat-screen TV, a bedside table, and a chair.

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

A modern hotel room with a flat-screen TV, a bedside table, and a chair.

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A modern hotel room with a flat-screen TV, a bedside table, and a chair.

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A modern hotel room with a flat-screen TV, a bedside table, and a chair.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A modern hotel room with a flat-screen TV, a bedside table, and a chair.

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Hearing Accessible King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Tru by Hilton Charlotte Ayrsley

A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Charlotte Ayrsley. During your stay, you'll be close to Carowinds Theme Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • 10 minutes by car from Carowinds Theme Park and 13 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Charlotte Ayrsley also features a 24-hour fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nadirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was wonderful I will be back
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Parking, location, property and staff was extremely great 👍
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Clean, and great staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Loreigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay while taking my son to Carowinds. Would stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities
Great place to stay! Everyone was super nice! Easy to check in and out! Close to everything!!! Can’t wait to go back!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Would stay again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in and was greeted by the front desk clerk to my check-out, the entire stay was pleasant. I wish I could have stayed there longer.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice among all hotels in the Charlotte and Carowinds area. New construction, clean, neat, efficient, kind staff and it has a perfect location.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Savannah

Liked: Cleanliness, staff & service
Tiny room, friendly staff and nice working area in the lobby. Breakfast was ok
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing day for a two star hotel, and I must say it is set up like a four star hotel!! if I’m ever in the area again, will definitely book there!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

LaTanya

Great location!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous. The breakfast was good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a very nice area lots of amenities in the surrounding area very clean well maintained
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean comfortable room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Karleen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Breakfast was served to order. Brandon was very attentive to all guests that were eating. Will stay again when I'm in the area.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and we felt welcome.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
YES it was very good each morning was different 😊
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Shandalla

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was great! Lots to choose from, parking was good, lamp between beds did not work
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jae Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay was breeze. Plenty of restaurants around in walking distance.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and wonderful stay
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and quiet. Gave overall 4 instead of 5 stars because there’s no microwave in room and no vent in bathrooms
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Sheree

Liked: Cleanliness, property conditions & facilities
Had a nice stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel is very clean and great to stay in
Stayed 1 night in Dec 2025