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Tru by Hilton Charlotte Ayrsley

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Ayrsley

Exterior
Room, 1 King Bed
Terrace/patio
Lobby
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9233 Kings Parade Blvd, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, Spectrum Center
    ‪14 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(53 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Charlotte Ayrsley

Hotel in Charlotte with a 24-hour fitness center and free breakfast
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Charlotte Ayrsley. During your stay, you'll be close to Carowinds Theme Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by car from Carowinds Theme Park and 13 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Charlotte Ayrsley also features a 24-hour fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was good . Staff was OK. Overall a 8/10
Stayed 2 nights in Nov 2025

2/10 Terrible

Teresa

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was rude,And the room they put us in was for handicapped the bed was uncomfortable and they didn't have any parking we had to drive a few times just to find a parking spot we will not be coming back there no more worse experience ever.....
Stayed 2 nights in Nov 2025

10/10 Excellent

Dmitriy, Spokane

Stayed 1 night in Nov 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean Place is really nice but our neighbors TV was so loud it's lik
Stayed 1 night in Oct 2025

10/10 Excellent

Ambrel

Stayed 1 night in Nov 2025

10/10 Excellent

Mekdelawit

Stayed 1 night in Nov 2025

10/10 Excellent

Yuri

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean and good Location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Valencia

Travelled with group
Liked: Cleanliness, amenities
Clean and friendly
Stayed 1 night in Oct 2025

8/10 Good

Tammy L, Hickory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Breonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall stay at the hotel was excellent. As a solo traveler, I found the experience comfortable and convenient. Parking was easy to manage, and the complimentary breakfast offered a nice variety of healthy and delicious options. I would gladly stay here again on a future visit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stanley

Stayed 1 night in Oct 2025

10/10 Excellent

ADRIENNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Shalondra

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay! My dog welcomed and we had plenty of places to take him out when needed. Would definitely stay again if we are in Charlotte. Thank you!
Stayed 4 nights in Oct 2025

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Guy at check in was super nice, our room was not very clean at all. Night stand between the beds had sticky stuff on it almost like hair gel. The floor was also sticky. Bathroom floor was dirty and there was water damage on one wall. The room next to us was very loud and we called down to the desk twice to see if they could give them a all to ask them to quiet down just a little, I didn’t not go down to the desk to ask because it was 3 am and I wasn’t comfortable leaving our room at that time. For the price we paid we could have saved a lot of money and just stayed at a budget hotel for the same experience. I thought staying at a Hilton it would have been better but I was wrong.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms Clean, Staff friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Bondicko

Liked: Cleanliness
Stay was Excelkebt staff was very courteous
Stayed 2 nights in Oct 2025

10/10 Excellent

Hunter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That they locked the door in the lobby at night
Stayed 1 night in Aug 2025

10/10 Excellent

Kyeesha

Liked: Cleanliness, staff & service, property conditions & facilities
My kids are still new to traveling and they absolutely
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
Parking was easy and secure. Breakfast was hot and fresh
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

2/10 Terrible

Lauren

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a king bed and didn’t get one. They were sold out. My husband, myself, and my son cannot fit in the full bed they provided. Asking for refund from Expedia.
Stayed 1 night in Oct 2025

6/10 Okay

Rosalind

Travelled with family
Disliked: Cleanliness
Stayed 2 nights and asked housekeeping to clean room and they never did 👎
Stayed 2 nights in Oct 2025

10/10 Excellent

Damian

Stayed 2 nights in Sep 2025