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Tru by Hilton Gastonia

2.5 star property

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Photo gallery for Tru by Hilton Gastonia

Reception
Free daily buffet breakfast
Terrace/patio
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
534 North New Hope Road, Gastonia, NC, 28054
  • Place, Eastridge Mall
    ‪9 min walk‬
  • Place, CaroMont Regional Medical Center
    ‪2 min drive‬
  • Place, Schiele Museum of Natural History
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

Similar properties

Property amenity
Comfort Suites Gastonia - Charlotte
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,002 reviews
The price is €81
includes taxes & fees
12 Apr - 13 Apr
Comfort Suites Gastonia - Charlotte

About this property

Tru by Hilton Gastonia

Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. Change of towels is available on request.
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Gastonia. During your stay, you're just a quick walk from Eastridge Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by foot from Eastridge Mall and a 3-minute drive from Schiele Museum of Natural History
  • Cats and dogs welcome for a fee
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 723 reviews
Rating 8 - Good. 121 out of 723 reviews
Rating 6 - Okay. 61 out of 723 reviews
Rating 4 - Poor. 26 out of 723 reviews
Rating 2 - Terrible. 29 out of 723 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities
Clean room ,great amenities,staff were extremely friendly and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Candace

Stayed 1 night in Dec 2025

4/10 Poor

Catalina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The family above us was super loud all night, the floors in the room are wood so you hear everything. I told staff several times to please tell them to be a little quieter and it was just neglected.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

8/10 Good

Georgia

Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 2 nights in Dec 2025

10/10 Excellent

Malachi

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness
Our room was very clean and the staff were very nice and helpful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Shaona

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front lobby is so beautiful and bright! The lobby had so many different options of seating! Room 209 was spotless! The room was so cozy! The water in the shower was HOT; which I LOVE! The lemon sugar body wash/hand soap smelled AMAZING! 10/10 RECOMMEND! Not to mention it’s CLOSE to so many good food choices!
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very nice crew!
Stayed 1 night in Dec 2025

10/10 Excellent

Earl

Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a great stay at Tru Hotel! Room was immaculate!! Breakfast was good. Not a lot of choices, but fornut to be included, it was good. Staff was pleasant!
Stayed 2 nights in Dec 2025

10/10 Excellent

Savannah

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

That there was no help with luggage, 2 women n i just had carpal tunnel surgery
Stayed 2 nights in Dec 2025

4/10 Poor

Catalina

Stayed 2 nights in Dec 2025

6/10 Okay

Stephanie

Breakfast
Stayed 1 night in Dec 2025

8/10 Good

Greg

Room was super clean and nice. Staff was nice as well. I did have to wait 45 minutes in the lobby to check in because my room wasn't ready.
Stayed 1 night in Dec 2025

10/10 Excellent

Felecia

Stayed 3 nights in Nov 2025

2/10 Terrible

Kyle

Travelled with family
Disliked: Amenities
We originally decided to stay two nights here and booked through Expedia. However we ended up only staying one night and canceled our stay for the second night. The person at the front desk informed us that they would get with the 3rd party to refund us the one night. However after a few days still nothing so after contacting Expedia they attempted to reach the hotel for authorization for the refund and were unable to. Because of this we ended up paying for two nights when we only actually stayed one. Horrible experience and a rip off for our money.
Stayed 2 nights in Nov 2025

10/10 Excellent

Archie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Erica and staff were wonderful host. Cleaning staff did a great job as well.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jean

Liked: Cleanliness, property conditions & facilities
Friendly staff comfortable clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 1 night in Nov 2025

10/10 Excellent

Danny

Stayed 1 night in Nov 2025