Tru by Hilton Gastonia

2.5 star property

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Photo gallery for Tru by Hilton Gastonia

Reception
Terrace/patio
Premium bedding, down duvets, desk, iron/ironing board
Lobby sitting area
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View in a map
534 North New Hope Road, Gastonia, NC, 28054
  • Place, Eastridge Mall
    ‪9 min walk‬
  • Place, CaroMont Regional Medical Center
    ‪2 min drive‬
  • Place, Schiele Museum of Natural History
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room With Tub-Mobility Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

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About this property

Tru by Hilton Gastonia

Hotel with free breakfast, near Eastridge Mall
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities. Change of towels is available on request.
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by foot from Eastridge Mall and a 4-minute drive from Schiele Museum of Natural History
  • Cats and dogs welcome for a fee
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Reviews

Tru by Hilton Gastonia Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 418 out of 616 reviews
Rating 8 - Good. 98 out of 616 reviews
Rating 6 - Okay. 52 out of 616 reviews
Rating 4 - Poor. 21 out of 616 reviews
Rating 2 - Terrible. 27 out of 616 reviews

Reviews

10/10 Excellent

Sabrina

Stayed 2 nights in Aug 2025

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main road that fronts the hotel was noisy at night. A couple restaurants were close enough to walk. Nice open area in the common area.
Stayed 3 nights in Aug 2025

6/10 Okay

jan

Liked: Staff & service
The hallways smelled and our room had a toilet that wobbled and wasn’t attached to the floor. The bed was comfortable
Stayed 1 night in Sep 2025

8/10 Good

Sheridan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was super friendly but there were no dressers or drawers anywhere in the room. It also wasn’t in the best neighborhood. The price was a little high considering these issues.
Stayed 4 nights in Jul 2025

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Colin

Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rordan

Business traveller
Double shower heads and automatic curtains were awesome, bed being kinda itchy and only hand soap not so much..
Stayed 2 nights in Sep 2025

10/10 Excellent

Samiullah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door key pass checker dead
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Aug 2025

10/10 Excellent

Brittney, Traverse City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Camillia, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property. Staff was helpful. Clean and easy to navigate.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Stay

The hotel was very clean. The customer Service was very good and helpful 👍. The room was very nice and clean. I definitely enjoyed our stay. I recommend this hotel for your comfort.
Stayed 1 night in Aug 2025

8/10 Good

Derik

Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room door if you dont pull stay open. Also need change machine in Landry room. Room really clean and that shower was amazing. Comfortable and firm bed. Definitely recommend.
Stayed 4 nights in Aug 2025

8/10 Good

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Richelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru by Hilton locations are always a consistent experience. This one did not fail! Extremely clean and there’s none of those frills that just collect germs and grime over time (like bed skirts and comforters). Everything on the bed is fresh each stay, which is HUGE for me, and even the shower is a literal shower with a glass door instead of a grody shower curtain. I love the soaps, soap dispensers, and hair dryer. The coffee is actually pretty good! And I LOVE the ice maker (no hands allowed in the machine…amazing!) and water bottle filling station. We look for Tru by Hiltons everywhere we go now, and I highly recommend this location, too!
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025