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Extended Stay America Select Suites - Charlotte - Northlake

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Charlotte - Northlake

Exterior
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave
Fitness facility
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
9420 Statesville Road, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪14 min walk‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Place, Spectrum Center
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby
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  • Free Wi-Fi
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About this property

Extended Stay America Select Suites - Charlotte - Northlake

Suburban hotel in Charlotte with free parking
Along with laundry facilities, this hotel has express check-out and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Private bathrooms are not ensuite and housekeeping is available on request.
Extended Stay America Select Suites - Charlotte - Northlake offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Extended Stay America Select Suites - Charlotte - Northlake, you'll be within walking distance of Northlake Mall. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 12 minutes by car from Spectrum Center and 14 minutes from Lake Norman
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Charlotte - Northlake, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Charlotte hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 5:30 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Charlotte Northlake Aparthotel
WoodSpring Suites Northlake Aparthotel
WoodSpring Suites Northlake
WoodSpring Suites Charlotte Northlake
Extended Stay America Suites Charlotte Northlake

Extended Stay America Select Suites - Charlotte - Northlake Reviews

Reviews

6.6
Rating 10 - Excellent. 109 out of 310 reviews
Rating 8 - Good. 42 out of 310 reviews
Rating 6 - Okay. 46 out of 310 reviews
Rating 4 - Poor. 37 out of 310 reviews
Rating 2 - Terrible. 76 out of 310 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 5 nights in Sep 2025

2/10 Terrible

sankarreddy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never come again
Stayed 1 night in Sep 2025

10/10 Excellent

Andre

Stayed 1 night in Aug 2025

2/10 Terrible

Soumen

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Never recommend to anyone

This is one of the worst experience I have ever had for staying in this hotel. Every room is smelly. Not enough towel supply. Microwave was not working for first 5 days then they changed my room and in new room internet was not working. just payhetic experience. Some staffs are good but most of them are not knowledgeble enough to interact with guest problems.
Stayed 13 nights in Aug 2025

10/10 Excellent

daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, hard working “real” staff!

The staff is friendly and extremely helpful to the guests and their individual needs. Everyone on staff is helpful and will go up and beyond to help you, if needed. I can’t say enough nice things about them all.
Stayed 1 night in Jul 2025

6/10 Okay

Shauntella

Travelled with partner
Liked: Staff & service
It okay
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Nikaiya

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kevin, Kansas City

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Paid extra for sheets everyday and never once got them. Also no WiFi and barely any tv channels was not the best was not happy but made do. People next to my were up all ight blaring music and for a smoke free place everything smelt like weed
Stayed 3 nights in May 2025

10/10 Excellent

Latavia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Latavia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Customer service is good
Stayed 1 night in Jun 2025

10/10 Excellent

Latavia

Stayed 1 night in Jun 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and run down. Sink in room didn’t drain. Floor hasn’t been swept or mopped in room.
Stayed 1 night in Jun 2025

10/10 Excellent

Latavia

Stayed 1 night in Jun 2025

2/10 Terrible

Latavia

Stayed 1 night in May 2025

10/10 Excellent

Latavia

Stayed 1 night in May 2025

10/10 Excellent

Latavia

Stayed 1 night in May 2025

2/10 Terrible

Latavia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Latavia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They don’t have no breakfast no coffee no snacks they don’t offer us towels. We have to pay for them and they don’t offer us new bedsheets. We have to wash them horrible horrible hotel I would not stay here and they run out of toilet paper every couple of days
Stayed 1 night in May 2025

2/10 Terrible

Barbara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have no. Cups in the room didn't have enough towels.The Bear was too hard.You just was terrible
Stayed 1 night in May 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Extended Stay America has decided to add and or increase the pricing for basic amenities (additional towels, sheets and toilet paper) as well as take away certain things you expect to find in a hotel (ie and iron and ironing board). There is no grab and go breakfast AS ADVERTISED on all of the hotel sites, yet THE PRICES REMAIN THE SAME OR IN SOME CASES HAVE INCREASED. Extended Stay America should honestly remember the times in which we are currently living and either decrease your pricing or stop the nonsensical charging for basic items. Don’t put your employees, who don’t get paid enough as is, in a position to “nickel and dime” guests.
Stayed 1 night in May 2025