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WoodSpring Suites Charlotte Northlake

2.5 star property

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Photo gallery for WoodSpring Suites Charlotte Northlake

Exterior
Desk, laptop workspace, free WiFi, bed sheets
Property amenity
Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
9715 Statesville Rd., Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪15 min walk‬
  • Place, Lake Norman
    ‪9 min drive‬
  • Place, Bank of America Stadium
    ‪10 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Queen Suite with Sofa

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite with Sofa

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Accessible

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite Accessible

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite Two Queen Beds

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite with Sofa Accessible

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite with Sofa Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Accessible Roll-In Shower

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite Accessible Roll-In Shower

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds Accessible

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite Two Queen Beds Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Best Western Plus Huntersville Inn & Suites Near Lake Norman
Huntersville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 1,011 reviews
The price is €68
includes taxes & fees
31 May - 1 Jun
Best Western Plus Huntersville Inn & Suites Near Lake Norman

About this property

WoodSpring Suites Charlotte Northlake

Laundry facilities, free self parking, and a vending machine are available at this smoke-free hotel. Housekeeping is available once per stay.
WoodSpring Suites Charlotte Northlake offers 122 accommodations with air conditioning. 50-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

During your stay at WoodSpring Suites Charlotte Northlake, you'll be within walking distance of Northlake Mall. Enjoy features like free self parking and laundry facilities.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 3-minute drive from Northlake Mall and 12 minutes from Spectrum Center
  • Dogs welcome for a fee (restrictions apply)
As a guest of WoodSpring Suites Charlotte Northlake, you'll find a vending machine, laundry facilities, and an elevator. The front desk is open around the clock. Self parking is free.

This Charlotte hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday to Friday (9:00 AM – 10:00 PM), Saturday to Saturday (10:00 AM – 8:00 PM), and Sunday to Sunday (11:00 AM – 6:00 PM)
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
  • Saturday - Saturday: 10:00 AM - 8:00 PM
  • Sunday - Sunday: 11:00 AM - 6:00 PM
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

WoodSpring Suites Charlotte Northlake Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 35 out of 61 reviews
Rating 8 - Good. 8 out of 61 reviews
Rating 6 - Okay. 11 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 5 out of 61 reviews

9.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

This is more of a long term hotel instead of a one nighter. But the price was right and the place is relatively new. There is not a breakfast offered…just coffee. It was priced reasonably and easy access for my short 8 hour stay. I did not see a restaurant close by that I could walk to and get a quick meal if that is important to you.
Stayed 1 night in May 2026

4/10 Poor

Monique

Liked: Staff & service, amenities, property conditions & facilities
The free Internet is slow. There are no utensils pots or pans available for use. Hotel walls are extremely thin. The elevator didnt work. This is not a place to cone if you are a light sleeper or want to work from hotel.
Stayed 10 nights in Apr 2026

6/10 Okay

Rashard

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Be aware the room Only only has 2 towels and 2 wash cloths very fragile and thin Linen is only issued before 4pm After that There is it any options to have your linen replaced or get Fresh Linen it is now 12:56 of my checkout day and I am stuck in the room with my companion because my companion is handicap and has to ride the elevator and the elevator is not working I was told by the front desk person she would let the GM know that we are still in the room but we didn't get any updates as to when the elevator will be repaired so we will wait.. Not bashing the place everything is brand new and it looks good but be aware
Stayed 2 nights in May 2026

10/10 Excellent

Caroline

Liked: Cleanliness
Great Hotel
Stayed 9 nights in Apr 2026

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and concern about my needs and staytime
Stayed 8 nights in Apr 2026

6/10 Okay

Vivian

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The suite was pet friendly. The room was clean. The bed was about 1' from a wall so it was difficult to get into it and out of it, especially is you're over 70, as we were. We could not get our room made up. It isn't included in the stay and they charged $2.00 to get clean, dry towels for showering. There was no hand towel, only washcloth (2) and bath towels (2). There was no soap for the sink area, only the shower. There was no hair dryer. Thankfully we only stayed 2 nights but it was more expensive per night than where we would normally have stayed. We wanted to give it a try.
Stayed 2 nights in Apr 2026

8/10 Good

Laquinta

Liked: Cleanliness, property conditions & facilities
My stay was decent. The only problem I had was the toilet kept stopping up. Maintenance had to come twice to fix it because the first time he just came and unclogged it but that wasn't the issue. After the second visit from maintenance, I didn't have any more issues. Other than that, the property was clean and in a great location. I would visit again.
Stayed 2 nights in Apr 2026

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, property conditions & facilities
A few shops nearby! AC works! Comfortable bed! ($100) deposit! Kitchen is in the room , but cookware can be purchased at front desk! Overall, Great stay and Staff!
Stayed 2 nights in Apr 2026

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite and helpful. Room was clean. The only complaint I have, or just a heads up really, is that room 433 has some outlets that do not work. Besides that, my stay was pleasant enough to recommend this to anyone looking for a place to stay.
Stayed 1 night in Apr 2026

8/10 Good

Jordi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good short stay. Room was very well kept the only thing is that you have to throw away your own trash. Never stayed in a hotel that had to do that but nothing crazy I guess. It’s actually a 17 min drive to BOA stadium NOT 10 like Expedia has listed.
Stayed 1 night in Apr 2026

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how the room was when I went up there and the cleanliness was good too.
Stayed 1 night in Apr 2026

10/10 Excellent

Anastasia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a brand new hotel. The staff was great. The only thing is there was no coffee in the lobby. I think/hope that the is changing, they have two coffee pots in the lobby as I said it is new and I just don’t think that the coffee station has been set up. It is also an extended stay, thr kitchens don’t come with utensils you can buy a kit at the hotel for 40 or find a thrift store. In Oregon I stayed at one and picked up my kitchen stuff at a Thrift store for 9.
Stayed 2 nights in Apr 2026

10/10 Excellent

Destiny Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t get to stay here due to hotel being booked
Stayed 1 night in Apr 2026

6/10 Okay

JAMES

Travelled with partner
Liked: Property conditions & facilities
Our room was comfortable but the bathroom had not been cleaned. There was a used town, used cup and plastic trash on the sink. Only had one clean towel to shower for two people. It was late when we checked in and staff were leaving for the night so there was no one to ask for another towel. The room itself was clean. You have to take your trash out to the dumpster yourself. It is located on the far edge of the parking lot. They only had two luggage racks, the one we had to use was terrible with the wheels locking up and kept falling over dumping our luggage and bags. The biggest thing was the $160 incidental fee that they said would be refunded when we checked out. Our room was prepaid online so was not expecting that big of fee for one night. Front desk didn't open up until 10:00 so we dropped the key off on the counter when we left. Sure hope that large incidental fee gets refunded as they said it would.
Stayed 1 night in Apr 2026

2/10 Terrible

carmen

Travelled with group
Disliked: Staff & service, amenities
Reserved a room in advance and with no prior warning, I arrived to the location and was told they were "sold out" of rooms even though I paid and Reserved my room in advance. The lady at the desk told me she called me and canceled my reservation but that was a lie and I did not receive a phone call and my reservation did not show up at canceled at any point even now a day later it does not show as canceled. Every other hotel around was completely sold out so I had to drive to a different city to get a room double the price. I would never recommend this hotel to anyone because they should not allow you to reserve a room only for them to tell you upon arrival they don't have one for you. The front desk is also shut off with metal shutters which I can tell she was hiding behind just to not have to talk to disappointed guests. They make you talk to them through a phone right beside the shut off front desk while they're hiding behind it which is really unusual.
Stayed 1 night in Apr 2026

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed was super comfy room was clean
Stayed 1 night in Apr 2026

6/10 Okay

Eurickia

Liked: Cleanliness, property conditions & facilities
The property is fairly new so the room was clean & in good condition. I wanted to check in an hour early & was told there is a $25 charge. This made check in a mad house because everyone had to wait until 3pm. Bring your own soap, body wash, shampoo, & conditioner. The hotel does not offer plates, silverware, glasses, cookware, and paper towels. You can purchase this at the front desk, if the front desk is open. There is no iron. You can borrow from the front desk. If you stay here, expect the bare basic. It is ok for a quick stay to rest your head. Nothing more.
Stayed 1 night in Apr 2026

10/10 Excellent

Ashley

Stayed 1 night in Mar 2026

10/10 Excellent

Marcos

Stayed 3 nights in Apr 2026

2/10 Terrible

Latoya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I give it a 1 star rating. It’s promoted as a hotel but to me it’s an Airbnb hotel. Limited hours for staffing, meaning the staff is not there to accommodate the guests 24 hours. I received a call by staff one hour and 22 minutes before I arrived to be told that the room I requested was not available in unworkable condition, that I could be accommodated with a smaller room. I had booked the room for 3 people and one bed bedroom was unacceptable. I was told that I would receive a call back and to no avail I did not receive a call back before I arrived. I arrived and was given a 2 bed guest room as promised with no verbal issues about the room not being in working order. Of course the room had issues. For one the floors were wood floors that had not been mopped because my wore white socks and it left the bottom of his socks black. Secondly, there was no A/C in the room it was blowing nothing but hot air. I notified the front desk and was promised that it would be fixed. We left for the whole day and upon return still no A/C. We had to open the windows and throughout the night it had cooled the room down. Again complained no action. Stayed one more night and left. I will not be staying here again.
Stayed 3 nights in Mar 2026

10/10 Excellent

Marcos

Stayed 5 nights in Mar 2026

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2026

6/10 Okay

Debra, Hunlock Creek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. A/C didn't work (wouldn't connect to wifi). Waited in hot room for over 30 minutes for someone to fix the a/c. Waited another 15 and it would still not connect. Finally moved to a new room. There is only someone at the front desk from 9 to 5, so you have to call, but the calls were answered promptly.
Stayed 1 night in Apr 2026

6/10 Okay

Lakeitha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
N/A
Stayed 2 nights in Mar 2026