4/10 Poor
R C.
17 Mar 2026
The room was okay. The sink backed up while the water warmed and there is one tiny trash can. The view from the balcony was of a parking lot and electrical wires. There are three bars that blair music until 2 am and then the patrons play music and laugh and talk until 4 am in the parking lot. There is one way into the building and one way out with no fire escape.The worst part was the host never sent me my building or room code, I had to contact them. They told me they had, but that was completely untrue as I was then told I needed to sign a lease. I read through all my information and it clearly stated if you booked online you had agreed to their terms. They still sent me a multi page lease that said I was responsible for everything and I could be fined and removed for infractions. Smoking seemed to be the biggest thing, even though the parking lot and mall reeked of marijuana. Needless to say I didn't appreciate the lie, then the lease. They also neglected to tell me I may have to step over homeless people, urine and other things to get in the building. As a travel professional my best recommendation is to stay at the Omni or the Renaissance. The price is about the same and my trash, towels and coffee get refreshed. The unhotel was unwelcoming.
R C.
Stayed 3 nights in Mar 2026