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The Arts Hotel

3.0 star property

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Photo gallery for The Arts Hotel

Restaurant
Lounge
Queen Room
Laundry room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
155 Kent St, Charlottetown, PE, C1A 5Y6
  • Place, Victoria Row
    ‪3 min walk‬
  • Place, Confederation Centre of the Arts
    ‪3 min walk‬
  • Place, Charlottetown Port
    ‪10 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for King Room

King Room

King Room

8.8 out of 10
Excellent
(91 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room

Queen Room

8.6 out of 10
Excellent
(113 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Arts Hotel

Hotel in Charlottetown with a coffee shop and a restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, ATM/banking services, and a vending machine are onsite. Housekeeping is available on request.
The Arts Hotel offers 83 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include showers with rainfall showerheads. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at The Arts Hotel. During your stay, you're just a quick walk from Confederation Court Mall. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include an elevator, an ATM, and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • Steps from Confederation Court Mall and The Mack
  • Cats and dogs welcome for free
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Arts Hotel also features a vending machine, an ATM, and an elevator.

This 3-star Charlottetown hotel is smoke free.

The Arts Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room microwave fee: CAD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Arts Hotel Hotel
The Arts Hotel Charlottetown
The Arts Hotel Hotel Charlottetown

The Arts Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1108 reviews
Rating 8 - Good. 310 out of 1108 reviews
Rating 6 - Okay. 157 out of 1108 reviews
Rating 4 - Poor. 49 out of 1108 reviews
Rating 2 - Terrible. 36 out of 1108 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Erik

Liked: Cleanliness
Basic room with no amenities. Clean and fresh, you shouldn't need much more than that.
Stayed 1 night in Jul 2025

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here and it was great. Can walk everywhere I need to go, and the restaurant down stairs was excellent for breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay. The staff was friendly and knowledgeable about the area and suggested a few places to go. I would highly recommend this place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nina

Stayed 1 night in Oct 2025

10/10 Excellent

Shari

Stayed 1 night in Aug 2025

6/10 Okay

Maisey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very average but clean.
Stayed 1 night in Oct 2025

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very neat. From the modern rooms to the movie theatre downstairs, it was a really fun and different experience from what we’re used to. The restaurant and bar attached is super convenient. If you love live bands on site this place is for you. If you’re looking for a quiet escape this probably isn’t it 😂
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Stayed 2 nights in Oct 2025

10/10 Excellent

Clayton

Stayed 2 nights in Oct 2025

10/10 Excellent

Elaine Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very friendly reception
Stayed 2 nights in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding, thank you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2025

2/10 Terrible

Patrick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Arts hotel? I don’t think so. This place is the worst!!! TLDR: Thin walls, 2am club music next door, coffee ripoff, zero artistic vibe (beige walls, no furniture, no coffee, no fridge, one desk, one lamp, and NO art!). They have coffee in the ‘common room’, which is a machine you have to tap your card to pay. Coffee $1.50. When I tapped my card I got charged $3. I asked the hotel staff and they said it was a pre-auth debit. For coffee? OK, whatever. The next morning I got a coffee, same thing. I checked my bank the next day and was charged $3 each time! What a sham!!! Super loud music from the arcade next door rattling the windows UNTIL 2am! Not to mention the Live entertainment blasting up from the main floor until 11pm (and I was on the 4th floor!). There were 30-40 drunk teenagers hanging out front of the Arcade, which is just next door to the hotel entrance.
“Arts” hotel? I don’t think so! Such a disappointment!
Empty soap dispensers, zero art, one piece of furniture: it’s like I’m staying in a broke teenager’s room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and knowledgeable. They also were able to store our bicycles in the basement for safekeeping during our stay and were very prompt on bringing them to the reception area when we we’re ready to go for a ride.
Stayed 2 nights in Oct 2025

8/10 Good

Donne

Liked: Amenities
Easy to find and parking close. Restaurants great in the area
Stayed 2 nights in Oct 2025

6/10 Okay

Christine

Stayed 1 night in Oct 2025

2/10 Terrible

Brandy

Stayed 2 nights in Oct 2025

10/10 Excellent

Claudia

Stayed 1 night in Oct 2025

10/10 Excellent

Brody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Right downtown within arms reach of shopping, entertainment, and restaurants. Room was clean and bed was comfortable. Five minute walk to the pier. Area can be a little rough at night.
Stayed 3 nights in Oct 2025

6/10 Okay

Vadner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place.
Stayed 3 nights in Oct 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean and ideally located in the center of downtown. Good king size bed and quality bedsheets and pillows. Mattress could be given a 180 turn. But understand that is spartan, 'European' style, with no carpeting, no appliances, etc. It's basic to a B. Bathroom is *spotless* and modern, but the shower handle unit needs instructions as there are two things to turn and they don't have markings, and there is both the the wall spout and the ceiling shower that run on the same handle, with the temperature on a small dial-handle that is pretty stiff to turn. It's not disabled friendly either. Last, it is above a tavern with live music, so at the back, where I was, you can hear the thump of the bass until 12am on Friday and Saturday nights. If you want to avoid that, ask for a room better located vs. the sound. Also, the dumpster was taken out at 5:30am this morning, and I could well have lived without that crashing me awake. But clean, convenient, and with a comfy bed.
Stayed 3 nights in Oct 2025

6/10 Okay

James

Stayed 5 nights in Sep 2025

10/10 Excellent

Omar

Stayed 2 nights in Oct 2025

8/10 Good

Jalil, Richmond Hill

good
Stayed 2 nights in Jul 2025