Best Western Hotel Ile de France

4.0 star property

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Photo gallery for Best Western Hotel Ile de France

Fountain
Daily continental breakfast for a fee
Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Suite, 1 Queen Bed, Non Smoking, Bathtub | Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
60 rue Léon Lhermitte, Chateau-Thierry, Aisne, 2400
  • Place, Riomet Garden
    â€Ș2 min drive‬
  • Place, Porte Saint-Pierre
    â€Ș2 min drive‬
  • Place, MusĂ©e Jean de Lafontaine
    â€Ș2 min drive‬

Room options

Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

8.6 out of 10
Excellent
(4 reviews)
  • Valley view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Classic Room, 1 Queen Bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed, Balcony, Valley View (Larger Room)

  • Sleeps 2
  • Free Wi-Fi

Classic Room, 1 Queen Bed, Non Smoking, Garden View

  • Sleeps 2
  • Free Wi-Fi

Junior Suite, Multiple Beds, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Family Suite, Multiple Beds, Bathtub, Valley View

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Similar properties

About this property

Best Western Hotel Ile de France

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Best Western Hotel Ile de France offers 40 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 82-cm flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This ChĂąteau-Thierry hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at Best Western Hotel Ile de France. During your stay, you'll be within walking distance of Porte Saint-Pierre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy French cuisine while dining at La Symphonie des Saisons
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Just a 3-minute drive from MusĂ©e Jean de Lafontaine and a few minutes from Champagne Pannier
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, 5 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Hotel Ile de France. Self parking is free.

This 4-star ChĂąteau-Thierry hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
La Symphonie des Saisons - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Symphonie des Saisons

Things to do

  • Ecotours
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1956
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 16.00 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served or allowed at Best Western Hotel Ile de France.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western HĂŽtel Ile France
Best Western HĂŽtel Ile France Chateau-Thierry
Best Western Ile France
Best Western Ile France Chateau-Thierry
Best Western Hotel Ile France Chateau-Thierry
Best Western Hotel Ile France
Ile France & Chateau Thierry
Best Western Hotel Ile De France
Best Western Hotel Ile De France Spa
Best Western Hotel Ile de France Hotel & Spa Hotel
Best Western Hotel Ile de France Hotel & Spa Chateau-Thierry

Best Western Hotel Ile de France Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 144 out of 449 reviews
Rating 8 - Good. 182 out of 449 reviews
Rating 6 - Okay. 63 out of 449 reviews
Rating 4 - Poor. 47 out of 449 reviews
Rating 2 - Terrible. 13 out of 449 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kenneth

Liked: Amenities
This is a wonderful hotel. Breakfast and dinner were great. Staff was incredibly helpful and nice.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and extremely helpful and friendly.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully hospitable hotel and comfortable rooms - perfect for a stay with kids and dog. Spacious room with a super comfortable bed and sofa bed, and lots of room for our luggage and the dog bed. Room service was delicious, and breakfast offered everything one could want. Thank you for a lovely stay!
Stayed 1 night in Aug 2023
Verified

8/10 Good

JACQUES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room was very clean. Only the spa is a bit worn by the time. Very nice restaurant and pleasant serving. I will go again !
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed staying in this beautiful hotel - perfect on our way to Britanny. 1 adult and three kids plus dog - we were all welcome and found a clean and spacious suite that fit us all. We enjoyed dinner and breakfast, and some exercise in the pool. There were places nearby to walk the dog. Service was welcoming and friendly
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I were on our way to Luxembourg and needed a pit stop hotel. The spa was incredible - pool, cold pool, sauna, massage are what we checked out. We booked a junior suite - the room is spacious, the grounds are well kept and quiet, but with signs of life and family friendly. The views are incredible too. I would highly recommend it. Its not far from town so you can easily dine out. My only fuss was about the 16 Euro breakfast for nothing fancy - we didn't choose the option so we went into town. None the less, 5/5
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Caryl de

Disliked: Staff & service
The hotel was minimally staffed. Whenever we needed anything we had to search the building to find a staff member.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Anita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are absolutely lovely and very helpful. Unfortunately room was a little dirty, hair and dirt on the floor and old wine spot stains not cleaned properly. We had a double bed and open sofa bed, but this blocked the entrance to the bathroom and we had to squeeze through the gap which was a nuisance. Decent array of breakfast but the hard boiled egg machine did not have enough water so eggs were not cooked. Dining room looks lovely but doors inside are broken and falling apart. Pool/ Jacuzzi area is nice but in need of some repairs but unfortunately due to close from late August.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Fabio

Disliked: Cleanliness, staff & service, property conditions & facilities
No one speaks English
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

MARTIN

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Pretty place but watch out inside.

The hotel is impressive from the outside and the inside colors are very nice. However, in our room we were missing a bath towel, tissues and the cups in the bathroom had liquid in them which was not water. We asked for a bath towel and I saw the clerk get one from a laundry basket. When he gave it to us it was damp and appeared dirty. We then asked for a box of tissue and after looking for one the clerk advised us that there were none in the hotel. The holder for the bathroom glasses was also corroded. On the outside the hotel appears clean but on the inside it was very questionable.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant fermé le vendredi
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Prevost Antoine

Liked: Cleanliness, staff & service, amenities
OUI
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

LUCIE

Chambre un peu étroite, atmosphÚre froid.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

benoit

Chambre est bien . Le petit dĂ©jeuner est nul , pas de fruit , pain industriel, cafĂ© amer . Pour un coĂ»t 16€ .
Stayed 1 night in Feb 2026
Verified

8/10 Good

Julien

Liked: Cleanliness, staff & service
L'hÎtel est assez éloigné du centre ville de Chùteau-Thierry. Ne comptez pas aller manger au restaurant à pied depuis l'hÎtel c'est impossible, il faut obligatoirement prendre la voiture. Sinon l'hÎtel est propre et calme, la chambre était impeccable, la literie confortable. Le petit déjeuner est bon mais le choix est assez limité.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HÎtel calme avec une belle présentation
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

LAETITIA

Liked: Cleanliness, staff & service, amenities
Confort & service
Stayed 1 night in Nov 2025
Verified

8/10 Good

Youssoufou

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit déjeuner bien. Chambre trÚs bien
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort
il n'yavait pas de bain a remout. j'ai reservé cet etablissement pour le spa et j'ai ete malheureusement surpris il n'yavais aucun spa; cela devait etre un weekend special pour notre couple
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

PAUL

Liked: Cleanliness, staff & service
Chambre, petit déjeuner
Stayed 1 night in Nov 2025
Verified

4/10 Poor

didier

Liked: Cleanliness, property conditions & facilities, room comfort
Le spa comme annoncé n est plus ouvert définitivement si j ai bien compris. Je suis allé dans cet hÎtel pour me relaxer. M. Mauvaise pioche
Stayed 1 night in Nov 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities
L’ensemble
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

OLIVIER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lave main de toilette en guise de lavabo. Au prix de la chambre, inacceptable !
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Antoine

Disliked: Property conditions & facilities
L'hĂŽtel a vieilli et mĂ©riterait un coup de jeune. 29€ pour le petit-dĂ©jeuner, c'est exagĂ©rĂ© !
Stayed 1 night in Oct 2025