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Serenity Stay

2.5 star property

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Photo gallery for Serenity Stay

Reception
Free daily buffet breakfast
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Standard Single Room, 1 King Bed, Non Smoking
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
7017 Shallowford Rd, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪17 min walk‬
  • Amazon.com Fulfillment Center
    ‪5 min drive‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Standard Double Room, 2 Queen Beds, Smoking

Standard Double Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Mobility Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Single Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Double Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed, Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Single Room, 1 King Bed, Smoking

7.0 out of 10
Good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Serenity Stay

Motel with free breakfast, near Hamilton Place Mall
This motel features a microwave in a common area, a seasonal outdoor pool, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Serenity Stay offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
During your stay at Serenity Stay, you'll be within walking distance of Hamilton Place Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a vending machine, and TV in a common area
  • Just a 3-minute drive from Hamilton Place Mall and 14 minutes from Chattanooga Zoo
  • Cats and dogs welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Serenity Stay. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga motel.

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No lift
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 15 and close September 26.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

La Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hamilton Place
Quinta Inn Chattanooga Hamilton Place
Quinta Chattanooga Hamilton Place
La Quinta Inn Chattanooga Hotel Chattanooga
Chattanooga La Quinta
La Quinta Chattanooga
Quinta Inn Hamilton Place
Quinta Hamilton Place
Serenity Stay Motel
Serenity Stay Chattanooga
Serenity Stay Motel Chattanooga
Baymont by Wyndham Chattanooga Hamilton Place

Serenity Stay Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 363 reviews
Rating 8 - Good. 87 out of 363 reviews
Rating 6 - Okay. 58 out of 363 reviews
Rating 4 - Poor. 11 out of 363 reviews
Rating 2 - Terrible. 20 out of 363 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk employees are A1!
Stayed 2 nights in Apr 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort

Way too much noise

Comfortable bed, clean room, nice shower. Noisy throughout the night until past 5 in the morning. TV on loud in another room, people talking in the breeze way completely disrupted my sleep.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Nothing but issues

Upon first arrival we were excited-the room was very clean, the bed was very clean, and the shower looked nice. After that it was issue after issue. • The TV remote did not work -this was due to the previous guest damaging the TV and breaking the sensor-they sent maintenance to replace the TV • The replacement TV had never been set up on the WiFi so we couldn’t use the new TV without getting a pop-up to set up the WiFi-but we only had the satellite remote which did not control anything on the TV except power and volume (maintenance did come fix this while we were out of the room while he was there working on another issue) • There was no trash can in the room anywhere - we ended up asking for a trash bag from the front desk to put our trash in • The toilet was not flushing, maintenance had to come twice to fix it and then he tried to blame us saying we were putting too much paper in it (again, no trash can, where were we supposed to put it prior to getting a trash bag) • There was one towel for a family of 3. Saturday morning I asked the front desk clerk (in person because the phone in the room was connected to nothing). After a while we had no more towels so my husband went down to request more towels. We waited a while longer and they still hadn’t brought them so we left for about 4 hours. Still no towels when we came back. My husband happened to pass the housekeeper in the hall and asked for more towels. She brought them immediately. We will not be coming back.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

chelsie

Stayed 1 night in Apr 2025

10/10 Excellent

Gagelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 1 night stay. Very modern clean room. Comfy bed. Would def stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there's still some smoking rooms available. It's pet friendly and the staff are
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and reasonable price. Check in staff excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Kent, Saint Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient place to stay while we were visiting areas around Chattanooga.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place that has some bright lights. Those lights go right through those Shakespeare too
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, water pressure was amazing, no bugs. Bed and couch were extra firm, not comfortable at all. Was supposed to be pay when you arrive and they charged the card I had to use on Expedia to book, wasn’t one I needed to use and they wouldn’t change it.
Stayed 1 night in Apr 2025

6/10 Okay

Harold

Disliked: Staff & service
Room smelled like smoke and i asked for a non-smoking room
Stayed 2 nights in Mar 2025

2/10 Terrible

Scott

Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nearby I-75, multiple hotel zone but limited good dining options, friendly staff, very basic but clean and neat motel, pet friendly for a fee
Stayed 1 night in Apr 2025

10/10 Excellent

Ms.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Value For A Clean Comfortable Hotel

This reeked of too good to be true. We got two rooms for what we usually pay for one and with the other positive reviews we figured we would try it out. Overall we were pleasantly surprised. The rooms were small but very clean. They were short-staffed (according to the person who checked us in they were at capacity the night before and having trouble getting all of the rooms cleaned quickly enough) and our 2nd room wasn't ready when we got there. It wasn't an issue since it was ready after we had dinner. Of our entire 10-day trip this was the best shower of all!! A TON of water pressure and just so relaxing. The beds and pillows were soft and comfortable. They even had free breakfast (standard hotel fare but it was a full offering and free). There is a pool but it wasn't open yet (it was a bit too early for that on our trip). This is a simple, straight-forward no-frills hotel but we'd definitely stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

GLARIBEL

Disliked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
It is very no
Stayed 1 night in Mar 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from our room smelling of Marijuana when we checked in, it was a vety nice room at an affordable price.
Stayed 1 night in Mar 2025

8/10 Good

Kiesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Joy

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness

Serenity Stay

I had never booked a Serenity Stay hotel--but based on the high reviews, I tried it. The room had a weird smell (like human urine) and when I asked for a different room, there wasn't one. The breakfast was "okay" not a great deal of variety offered. Had to ask for clean towels and wash clothes, just not the best experience I have ever had.
Stayed 2 nights in Mar 2025