Comfort Inn & Suites Hamilton Place

2.5 star property

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Photo gallery for Comfort Inn & Suites Hamilton Place

Premium bedding, desk, blackout curtains, iron/ironing board
Suite, Non Smoking
Premium bedding, desk, blackout curtains, iron/ironing board
Suite, Non Smoking
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪14 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

Suite, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Hamilton Place

A seasonal outdoor pool, a business center, and dry cleaning are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a business center, and a computer
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Hamilton Place Mall and 14 minutes from Chattanooga Choo Choo Historic District
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Hamilton Place also features a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 239 out of 841 reviews
Rating 8 - Good. 283 out of 841 reviews
Rating 6 - Okay. 151 out of 841 reviews
Rating 4 - Poor. 93 out of 841 reviews
Rating 2 - Terrible. 75 out of 841 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Leposava

Liked: Cleanliness, staff & service, property conditions & facilities
No pets
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Stayed 1 night in Nov 2025

10/10 Excellent

Casey

Stayed 1 night in Nov 2025

4/10 Poor

john

Disliked: Cleanliness, staff & service, amenities
Room had no tv and staff said management will call and never did Also charged me 6 dollars incidentals when I didn’t buy nothing I want my 6 dollars back
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

6/10 Okay

Rahul

Stayed 1 night in Nov 2025

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Property conditions & facilities
The hotel was in the middle of renovation.
Stayed 2 nights in Nov 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, amenities
The desk clerk give my ex boyfriend my room number and told him I was staying there. They also let him bang on my door for 20 minutes and set in parking lot for over 4 hrs blocking my car in
Stayed 1 night in Nov 2025

8/10 Good

Tammy

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Courteous staff. Hotel perfect in location for our needs. Room facilities perfectly adequate for our overnight stop on a long trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Terry, CHATTANOOGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and clean hotel. Easy parking and good snacks.
Stayed 2 nights in Oct 2025

2/10 Terrible

Brian and Ivonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This hotel needs to be condemned!!! 1st floor flooded, drywall missing, dirty, mold!! The room was filthy, the bathroom was so dirty. The floors had cardboard boxes laid out to walk on.. I DO NOT RECOMMEND!!!! I told the lady at the front desk we cannot stay that the hotel is not safe! And she said call the manager in Monday.
Stayed 1 night in Nov 2025

6/10 Okay

Jenifer

Stayed 2 nights in Nov 2025

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Bathroom had mold on ceiling. Shower pressure was poor! The woman at the front desk had a friend over with some child and she was talking loudly and smoking cannabis in lobby with this woman. I asked several times for some quiet and didn’t get it until 3:30 am! Hotel inside was under construction and looked dirty
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

2/10 Terrible

Heidi

Stayed 3 nights in Oct 2025

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Crystal

Liked: Staff & service, amenities
Comfort inn is a decent stay. It’s not usually our first choice but we were needing to be financially responsible for such a short trip. The staff was really nice and accommodating. I needed to use the pull out sofa but sheets + blanket were not already in our room. So I had to call the front desk to request these things at 9pm. I had to go downstairs to get it versus them bringing it up, which felt inconvenient. There was also trash on the pull out sofa mattress when I pulled it out.
Stayed 2 nights in Oct 2025

8/10 Good

kacey

Stayed 2 nights in Oct 2025

6/10 Okay

Tyeisha

Disliked: Staff & service
The staffing was great with letting me check on early. The night staff wasn’t so friendly. My room was clean and comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Lesia

Stayed 1 night in Jul 2025

10/10 Excellent

jorge

Stayed 1 night in Sep 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk managers were excellent, Chelsea and jet. And thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the best in a long time. All the staff was GREAT! My room was nice and clean, well maintained. I'll book again.
Stayed 3 nights in Sep 2025