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Comfort Inn & Suites Chattanooga West - Lookout Mountain

2.5 star property

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Photo gallery for Comfort Inn & Suites Chattanooga West - Lookout Mountain

Exterior
Free daily buffet breakfast
Lobby
Indoor pool
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

View in a map
3117 Parker Ln, Chattanooga, TN, 37419
  • Ruby Falls
    ‪2 min drive‬
  • Lookout Mountain Incline Railway
    ‪4 min drive‬
  • Chattanooga Convention Center
    ‪5 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Chattanooga West - Lookout Mountain

Hotel in Chattanooga with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers 60 accommodations with coffee/tea makers and hair dryers. 49-inch LED televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Chattanooga West - Lookout Mountain. During your stay, you'll be within walking distance of Tennessee River. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a meeting room, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Ruby Falls and 5 minutes from Chattanooga Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Chattanooga West - Lookout Mountain. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Suites Lookout Mountain
Comfort Inn & Suites Chattanooga West - Lookout Mountain Hotel

Comfort Inn & Suites Chattanooga West - Lookout Mountain Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1003 reviews
Rating 8 - Good. 318 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janny, Fort Worth

Travelled with partner, Travelled with group
Clean and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mallory

Stayed 1 night in Jun 2025

10/10 Excellent

Brianna J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite there being a huge party of families with a lot of kids, our stay was very peaceful. The pool was up to date and clean. Our room was very clean and smelled fresh. All the staff we encountered were amazing and so kind!
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Front desk was kinda abrupt when we checked in. Property was nice and well kept. The room was perfect for our needs. The breakfast was minimal but tasted decent.
Stayed 1 night in Jun 2025

8/10 Good

DAVID

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Was clean. Room was nice enough. In kinda dumpy area.
Stayed 1 night in May 2025

8/10 Good

Brenda

Liked: Staff & service, property conditions & facilities, room comfort
The room was nice. Only complaint was our floor was noisy most of the night. I think a ball team was staying there and it was a little noisy.
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Disliked: Staff & service
If i told you all examples of the laziness and lack of 'caring" with this place, you would never believe it Shower Curtain bar was broke off wall on one side of wall causing curtain to bunch in middle and NEVER stay closed, not to mention dagerous if it fell or slipped on drenched floor. Called down to ownership at front desk and was told "Well, what do you want me to do? It wont fall on anyone" Bedsheets were DISGUSTING when pulled back covers for night with blood stains and dried (boogers) (werent clean at all) CALLED FRONT DESK AND WAS TOLD THEY DIDNT HAVE ANYONE TO.BRING UP CLEAN ONES. WHEN I THREATENED TO LEAVE SHE BROUGHT ME CLEAN SET BUT HAD TO CHANGE MYSELF BECAUSE "MY SHOULDER HURTS TODAY" AND LEFT. NO SOAPS IN BATHROOM HAD TO GET FROM WALMART DOWN ROAD, DIDNT LEAVE CLEAN TOWELS ANY OF 4 DAYS EVEN AFTER ASKING Day 3--asked for garbage bag ( for dirty clothes) was told would have to wait until tommorrow when housekeeper arrived to get because SHE WAS EXPECTING CALL FROM SISTER AND COULDNT LEAVE FRONT DESK! I KEPT THINKING IT WAS EITHER THE "TWILIGHT ZONE" OR A HIDDEN CAMERA SHOW. PATHETIC PLACE, PATHETIC OWNERSHIP, STAFF, COMPLETE WAIST OF MONEY AND DUMP
Stayed 3 nights in Jun 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check and friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Kristin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was quick, friendly staff. But our room had several broken items - worst being the top door lock. Would not return.
Stayed 1 night in Jun 2025

2/10 Terrible

Betelhem, Christiana

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was not in a nice area and considered my service animal as a pet. The hotel smelled like urine and the seats were not clean. Everything looked unsanitary.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

makia

Travelled with partner
Disliked: Amenities
The room was okay .. no real complaints , breakfast was not good at all . Very small selection for the amount of people who were there for memorial day weekend. Probably the worst breakfast I've ever experienced. & The front desk attendant that checked us in wasn't friendly but overall, it was convenient for the activities we traveled there for.
Stayed 2 nights in May 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

nakeena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Russell

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

wasula

Stayed 1 night in May 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for the night.

Check in was at 3pm, got there at 4:15pm, got assigned a room only to find out that it was still being cleaned. Room was clean and comfortable, but did have a spider on the bed. There is a motel next door that looks a little shady. Very little parking at this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel! Front desk staff was quite nice and the room was clean and quiet. The bed was wonderful and so were the pillows. Best was the water pressure in the shower! The towels were new and thick and soft. Such a great hotel
Stayed 1 night in May 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kim

Stayed 1 night in Apr 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lynn

Travelled with partner
Perfect for a quick rest and back to the road. Breakfast was good
Stayed 1 night in Apr 2025

6/10 Okay

Keith, Dochester

Travelled with family
Disliked: Property conditions & facilities
6 cars in parking lot with bout 8 people smoking dope for 3 hours Homeless people loitering around the property and at gas station adjacent to the hotel. My wife did not feel safe going to the car by herself Will not stay there again
Stayed 1 night in Apr 2025