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Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Exterior
Exterior
Indoor pool
Free daily buffet breakfast
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Hamilton Place Mall
    ‪8 min drive‬
  • Chattanooga Zoo
    ‪11 min drive‬
  • Chattanooga Choo Choo
    ‪12 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Suite, Multiple Beds (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds (& Sofa Bed)

8.4 out of 10
Very good
(13 reviews)
  • 27 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (HEARING)

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(41 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Chattanooga - East Ridge

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
The price is €92
includes taxes & fees
28 Sept - 29 Sept
La Quinta Inn & Suites by Wyndham Chattanooga - East Ridge

About this property

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Hotel in Chattanooga with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers 64 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Topgolf Chattanooga. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 9 minutes by car from Hamilton Place Mall and 12 minutes from Chattanooga Choo Choo
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 552 square feet (51 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 552 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 794029
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)
Holiday Inn Express Suites Chattanooga (East Ridge) by IHG

Reviews

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 506 out of 1007 reviews
Rating 8 - Good. 261 out of 1007 reviews
Rating 6 - Okay. 118 out of 1007 reviews
Rating 4 - Poor. 64 out of 1007 reviews
Rating 2 - Terrible. 58 out of 1007 reviews

Reviews

10/10 Excellent

Bernardo

Stayed 1 night in Jun 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Charles

Stayed 1 night in Jun 2025

4/10 Poor

Mike

Travelled with group
Disliked: Cleanliness, staff & service
Dirty and staff member was not professional
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love holiday inn Express at east ridge. We had a lovely time. We will return.
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean. Rooms appeared recently rehabbed. Bed was comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Staff & service
It was meh. Kinda old, thin walls and small bathroom counter. Employees kind.
Stayed 1 night in Jun 2025

10/10 Excellent

Helvia

Liked: Cleanliness, amenities, property conditions & facilities
☺️
Stayed 1 night in Jun 2025

10/10 Excellent

Felisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy beds lots of room

Was a nice stay. Would stay again.
Stayed 1 night in Jun 2025

8/10 Good

Leigh

Stayed 1 night in Jun 2025

8/10 Good

Elissa

Travelled with family
Liked: Cleanliness, amenities
Site was very nice. Our toilet was very wobbly and I didn’t like that the parking lot backed into a neighborhood. I was worried about my car being there overnight. Breakfast was very good
Stayed 1 night in Jun 2025

8/10 Good

Jenny

Stayed 1 night in Jun 2025

6/10 Okay

Navindra

Travelled with family, Business traveller
Liked: Property conditions & facilities
The bed in the room was untidy. It linens were the same from the previous guest. There was hair on the bed from the previous guests and the sheets were stained. The bathroom was unclean. It appears that the room was not cleaned after the previous guest checked out.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as usual.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Very easy check-in! 🙌 very nice! Clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, always reliable place to stay, we get great treatment and great service
Stayed 1 night in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good, the evening staff needs to be more welcoming, greet the guests instead of just saying “ are you checking in “. The restroom was clean but we need linens for the sofa bed , there weren’t enough towels for all of us and there wasn’t any box of tissue paper. The morning staff was nice, the lady at the front desk was very nice and courteous. It is a hotel but why allow people to stay outside at the front of the hotel sitting there talking and drinking at midnight when people are trying to sleep. Other than all those issues I think we can come back if we don’t have to deal with the noise people at midnight.
Stayed 1 night in May 2025

4/10 Poor

SCOTT

Liked: Staff & service
Disliked: Property conditions & facilities
The check in was seamless. However, when I parked, it was in a poorly lit area and I interrupted a young couple having "relations" in their vehicle. Well, it was Friday night. I got to my room and was hit with the overwhelming smell of wet dog. It is a pet friendly location but honestly housekeeping should have kept up with it better. Late check in so no comment on check out or breakfast
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 1 night in May 2025

10/10 Excellent

Shakrisha

Travelled with family
Liked: Cleanliness, amenities
The Staff was accommodating and amazing!
Stayed 2 nights in May 2025

6/10 Okay

JoAnne

Liked: Cleanliness, staff & service, room comfort
Everything was ok except the TV did not work at all. Reported to staff and was t
Stayed 2 nights in May 2025

10/10 Excellent

Eryka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2025