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Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG

Restaurant
Property amenity
In-room safe, desk, soundproofing, iron/ironing board
Interior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4820 Hixson Pike, Hixson, TN, 37343
  • Place, Northgate Mall
    ‪6 min walk‬
  • Place, CHI Memorial Hospital Hixson
    ‪11 min walk‬
  • Place, Hixson Park
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible (Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility)

Room, 2 Queen Beds, Accessible (Mobility)

Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Mobile Tub)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible (Comm, Mobile Tub)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (LEISURE)

9.0 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

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3.6 out of 5, Good, 641 reviews
The price is €65
includes taxes & fees
22 Feb - 23 Feb
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About this property

Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG

Hotel in Hixson with a 24-hour fitness center and an indoor pool
An indoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG offers 70 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hixson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG. During your stay, you'll be within walking distance of Northgate Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Tennessee Aquarium and 12 minutes from Chattanooga Convention Center
Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG. Free self parking is available.

This Hixson hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires the listed breakage deposit at check-in for guests whose residence is within 100 miles of the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chattanooga-Hixson
Holiday Inn Express Hotel Chattanooga-Hixson
Hixson Holiday Inn
Holiday Inn Express Hixson
Holiday Inn Express Hotel And Suites Chattanooga-Hixson
Holiday Inn Hixson
Holiday Inn Express Hotel Suites Chattanooga Hixson
Inn Express ChattanoogaHixson
Holiday Inn Express Hotel Suites Chattanooga Hixson
Holiday Inn Express Hotel Suites Chattanooga Hixson by IHG
Holiday Inn Express Hotel Suites Chattanooga Hixson an IHG Hotel

Holiday Inn Express Hotel & Suites Chattanooga-Hixson by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 331 out of 761 reviews
Rating 8 - Good. 223 out of 761 reviews
Rating 6 - Okay. 91 out of 761 reviews
Rating 4 - Poor. 73 out of 761 reviews
Rating 2 - Terrible. 43 out of 761 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymond J

Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

CW Bennett, chattanoga

Travelled with family and small children
Stayed 1 night in Oct 2025

10/10 Excellent

Doug

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Staff & service
Great hostess at breakfast. She was friendly and efficient. As always, the cinnamon rolls were awesome!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Fabiola, MIAMI

Business traveller, Travelled with partner
Liked: Amenities
⭐️⭐️⭐️⭐️⭐️ Easy check-in and check-out. The room was clean, comfortable, and well-kept. The breakfast was great with plenty of choices — a really nice way to start the day. Overall, a pleasant and hassle-free stay!
Stayed 1 night in Oct 2025

10/10 Excellent

CW, chattanoga

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

CW, chattanoga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

6/10 Okay

Jillian

Stayed 1 night in Sep 2025

2/10 Terrible

keith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

dirty

we get to room after driving all day around 930pm and there was left overs in the refrigerator and the room smelled really bad so i opened microwave and there was leftovers that smelled like onions it was bad.so i go to get in bed and therecwas a used condom on the floor between the bed and wall .i liked location of hotel i went to visit my daughter and my grandsons.i didnt get a discount or anything all they said was we are sorry and it wont happen again.Didnt offer me a different room cause they were booked up they said .they didn't even say anything like we can give u a discount or nothing.i have been to this hotel a couple times with no problems at all.this was the first time this has ever happened. its convenient cause its close to my daughters house.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean- breakfast was perfect for a traveler
Stayed 1 night in Sep 2025

10/10 Excellent

Teressa, Hixson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff was amazing. So nice and personable.
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin, Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

George

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I did not use any food service. What I did not like and found to be unsafe and disgusting was black mold in several places on the bathroom ceiling and rust on the bathroom fan. I brought the mold issue to someone at the front desk. Outside my window on the first floor there was a large pile of debris. Refrigerator, cabinets, all types of construction debris like it was from a renovation.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was recently renovated and very clean. Staff at the front desk were friendly, competent and polite. Our room was very spacious and clean. We often stay at Holiday Inn express and they are always excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was at the heart of the many adventures we went on.
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing, considering the price.

The staff was friendly and helpful and the free breakfast options were good. The location is sketchy, in my opinion. I didn’t fear for my safety, necessarily, but it’s the kind of run down commercial district that is too common in middle America. I booked here because the downtown hotels didn’t have free parking. As it turns out, I wish I had spent the extra $20/night because we went downtown every night (about 15 minute drive) and had to pay for parking anyway. By the way, the downtown area is full of attractions, nice restaurants, and is generally lovely. Bottom line is this hotel could be a decent option for 1/2 the price, but for what it is — and where it’s located — it was disappointing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall my stay was excellent just needed more parking spots
Stayed 1 night in Jul 2025

4/10 Poor

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property location Good. Each night we were there, the hotel seemed to be full. Compliments to management for excellent staff training, including room service staff. However they could not overcome a facility that has clearly seen its better days. The furniture in the dining area was well worn and stained. Carpets were stained despite them attempted to be cleaned while we were there. One of our rooms had a broken toilet seat. The other, the toilet paper holder was broken and just dangling. the Brand image of Holiday Inn Express takes a serious hit at this location. The only saving grace was the attentiveness of excellent people. From check in to check out, they made that part of the stay good. Holiday Inn Express should be embarrassed for this location.
Stayed 3 nights in Jul 2025

4/10 Poor

Stacy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I had to clean the bathroom toilet before i used it as it had old dried urine on the seat.
Stayed 1 night in Jul 2025

10/10 Excellent

Bailey

Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025