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Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Reception
Point of interest
Reception
Point of interest
Suite, Multiple Beds (Dry Bar)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Place, Ruby Falls
    ‪3 min drive‬
  • Place, Lookout Mountain Incline Railway
    ‪5 min drive‬
  • Place, Tennessee Aquarium
    ‪7 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Specialty)

Premium bedding, pillow-top beds, individually furnished, desk

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Dry Bar)

Suite, Multiple Beds (Dry Bar)

Suite, Multiple Beds (Dry Bar)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Hotel with free breakfast, in the vicinity of Ruby Falls
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG gets high marks from our customers. During your stay, you'll be close to Ruby Falls. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Ruby Falls and 7 minutes from Lookout Mountain Incline Railway
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG also features coffee/tea in a common area, laundry facilities, and express check-out. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn by IHG

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Jo

Stayed 1 night in Apr 2025

2/10 Terrible

Kirsten

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
MOLD ANS MILDEW IN EVEEY ROOM THEY MOVED US. ABSOLUTELY DISGUSTING.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stephie

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Ok stay

Pretty good stay. Very comfortable beds and room with good air conditioning. Breakfast is ok but happy that it is offered. My only complaint is that they gave us a room with a toilet with no way to flush it. The knob/ handle was missing and there was no way to push or turn it. We tried to lift the lid to flush and couldn’t do that either. We would have asked to switch rooms but we were there for only one night and didn’t discover the problem until 11pm anyways.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice. However, there was a dirty towel still hanging in the bathroom that was not changed out.
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service
Clean beds, but bath have mold to much humidity
Stayed 1 night in Aug 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot with affordability

Friendly staff. Always greeted us coming in and leaving. Very clean. Great location. Breakfast had many options. Definitely recommend and would be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and well maintained Will stay again when in the area
Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall excellent
Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the worst stay at a hotel I have ever had. Will not be back. Customer service was awful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Madyson

Disliked: Cleanliness, property conditions & facilities
Everything was ok until we pulled back our sheets to hair and then told they would take some money off the room since it was $182 and looked like there was small black dog hairs all over our bed. We had to change our bedsheets at 10:30 ourselves because it was covered in gross hairs. Very disappointing
Stayed 1 night in Jul 2025

4/10 Poor

Tasha

Travelled with family
Disliked: Staff & service, property conditions & facilities
The staff wasn't friendly, our door keys wouldn't work most of the time couldn't use back door where we park had to use side door totally not safe at night entering that way cleaning lady entering our room with out knocking
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice place but the TV and the coffee maker didn’t work! We asked the front desk about the TV and an audio man was supposed to come up but never did. So we fell asleep! We got coffee downstairs so not a huge deal!
Stayed 1 night in Jul 2025

10/10 Excellent

Isabel

Stayed 1 night in Jul 2025

10/10 Excellent

Zina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation

Nice hotel. Large rooms. Very comfortable beds. Clean and very quiet environment.
Stayed 2 nights in Jul 2025

8/10 Good

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and received the room booked. Very hot during our stay and apparantly the wall unit ac had leaked into the carpet. we were treated to a large wet carpet area near it with a small fan on the floor attempting to dry it out. We left this fan in place and it ran all night, it was quiet however. No walking anywhere from here, drive only
Stayed 1 night in Jul 2025

10/10 Excellent

Candace

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy acess to resturants and downtown and also interstate
Stayed 1 night in Jul 2025

2/10 Terrible

juan

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The carpet was wet, a lot humity the ac was broke, the blankets smell bad, i always stay in holiday in express in California in other state but this hotel is the worst
Stayed 1 night in Jul 2025

4/10 Poor

Mindy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was okay. The bathroom had mold on the ceiling. Several of the electric outlets didn’t work. A ottoman was being used to hold up a piece of panel underneath the shelf between the beds that was broken and falling away from the wall. When I checked out they charged my card almost $500.00 over the amount of my bill. The bill was paid full prior to check in.
Stayed 3 nights in Jul 2025

6/10 Okay

Jerry

Disliked: Property conditions & facilities
I paid for 2 nights for my dear friend to simply rest. She has not had a day off work in over 2 years and she works very hard. The gift was to allow her and her 2 dogs to relax in a comfortable room, undisturbed. When she arrived the room was must smelling and there was a fan blowing on moist
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Horrifying

I don’t normally leave reviews, but our recent stay at this hotel was nothing short of traumatizing. My family and I were in town for a wedding and, unfortunately, this was one of the only hotels with availability. Now I understand why. From the moment we stepped into our room, we were hit with a heavy, muggy atmosphere and poor ventilation. It felt dirty and neglected. The bathroom was the worst of all—mold on the ceiling and around the bathtub area, posing a serious health risk. My son, who suffers from severe asthma, had a triggered episode due to the conditions in the room. This is beyond unacceptable. When I brought these concerns to the front desk, the only response I received was, “We just took over the property 30 days ago.” No offer to make things right, no accountability, no compassion—just excuses. As if that wasn’t enough, we ended up experiencing food poisoning from the complimentary breakfast the next morning. This wasn’t just a bad stay—it was a complete violation of basic health and safety standards. This property should not be open to the public until it undergoes a full inspection and renovation. It is a hazard to guests and a stain on the hospitality industry. Avoid this place at all costs.
Stayed 2 nights in Jul 2025

8/10 Good

Monica, Midlothian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had good space in the room, courteous staff, nice breakfast, and easy check in and out.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check-in were very helpful in correcting a mistake I made in booking. Room and whole facility was very clean. My only issue was a slight musty smell in our room that didn’t go away after running the AC all night. Breakfast in all HI Expresses has been the best of all other hotels. Plenty of options and the food is great.
Stayed 1 night in Jul 2025