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MainStay Suites Chattanooga Hamilton Place

2.5 star property

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Photo gallery for MainStay Suites Chattanooga Hamilton Place

Exterior
Suite, 1 Queen Bed, Non Smoking
Premium bedding, down duvets, in-room safe, desk
Lobby
Premium bedding, down duvets, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Kitchen
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
7030 Amin Dr, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪3 min drive‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Chattanooga Zoo
    ‪14 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Double Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Queen Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

MainStay Suites Chattanooga Hamilton Place

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
A 24-hour fitness center, coffee/tea in a common area, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
MainStay Suites Chattanooga Hamilton Place offers 78 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the overall property condition at MainStay Suites Chattanooga Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Amenities include convenience store, a gift shop, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Hamilton Place Mall and 8 minutes from Volkswagen Chattanooga Assembly Plant
As a guest of MainStay Suites Chattanooga Hamilton Place, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. The business-friendly MainStay Suites Chattanooga Hamilton Place also features gift shops/newsstands, a picnic area, and coffee/tea in a common area. Self parking is free.

Smoking is allowed in designated areas at this Chattanooga hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mainstay Suites Chattanooga
Mainstay Suites Hotel Chattanooga
Mainstay Chattanooga
Mainstay Hotel Chattanooga
Mainstay Suites Chattanooga Hotel
Chattanooga Mainstay Suites

MainStay Suites Chattanooga Hamilton Place Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 104 out of 280 reviews
Rating 8 - Good. 85 out of 280 reviews
Rating 6 - Okay. 45 out of 280 reviews
Rating 4 - Poor. 21 out of 280 reviews
Rating 2 - Terrible. 25 out of 280 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff

Stayed 2 nights in Nov 2024

2/10 Terrible

Shaukat

Stayed 2 nights in Dec 2024

6/10 Okay

Casey

Stayed 2 nights in Nov 2024

10/10 Excellent

Omar

Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

John J

Stayed 1 night in Oct 2024

8/10 Good

Mariquita

Stayed 2 nights in Oct 2024

8/10 Good

Jeffrey

Stayed 1 night in Oct 2024

10/10 Excellent

Tavist

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping and the front desk lady were very good
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Harry

Travelled with family and small children, Business traveller
Liked: Staff & service
Stayed here while my daughter had a softball tournament. Staff was helpful, and the room eas very spacious! Would recommend! Could have been a little cleaner, but for only two days it was fine.
Stayed 2 nights in Oct 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was fine. Hotel room just looked dirty. There was a panel to the showers plumbing off on the floor. The sliding door to the bathroom gets stuck and was greasy/dirty. Bed and linens were clean but bed was like a rock with bad pillows.
Stayed 1 night in Oct 2024

10/10 Excellent

Cashalynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alexis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Melissa

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
This property was rated 7.8 on Expedia. It was more like a 5. (If that) Staff was horrible. We arrived late as we are on a road trip. Lady acted like I was bothering her that she had to check me in. Didn’t ask to see an ID. I think she said about 4 words to me the entire process. When we got to the room, there were no sheets, pillows or blankets for the pull out couch. The lady behind the desk acted like she didn’t believe my husband when he told her there were no sheets for the pull out. She came him one flimsy sheet, no fitted sheet, and no blanket. My kids had to use blankets they brought from home. The bathroom door had no door handle. It was a slide door, the part you grab to slide was gone. It was just a big hole in the door. The bathroom cabinets were beat up like someone had gotten angry and hit/kicked them. I wouldn’t stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Will recommend to people in future
Stayed 4 nights in Jun 2024

8/10 Good

Sheridan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to stay again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Charlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated, no hot water, small rooms
Stayed 1 night in May 2024

6/10 Okay

Grady

Stayed 1 night in May 2024

8/10 Good

Ashley

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Nasaya

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Melinda, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Had to provide our own shower stuff.
Stayed 1 night in May 2024