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Quality Inn Cleveland North

2.5 star property

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Photo gallery for Quality Inn Cleveland North

Standard Room, 2 Queen Beds, Non Smoking
Front of property
Lobby
Hallway
Lobby

Popular amenities

  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

Map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪15 min walk‬
  • Bradley Square Mall
    ‪3 min drive‬
  • Lee University
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Upper Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen beds with Sofabeds ( Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

1 Queen beds with Sofabeds ( Upper Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Cleveland North

Hotel in Cleveland with free breakfast and a seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn Cleveland North offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Cleveland North. During your stay, you're just a quick walk from Cleveland Towne Center. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Within a 15-minute walk of Cleveland Towne Center and Cleveland State Community College
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn Cleveland North. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn Cleveland North.

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Cleveland North Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 213 out of 584 reviews
Rating 8 - Good. 208 out of 584 reviews
Rating 6 - Okay. 93 out of 584 reviews
Rating 4 - Poor. 32 out of 584 reviews
Rating 2 - Terrible. 38 out of 584 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was clean and large.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronda

Liked: Cleanliness
…
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money, clean and comfy

We stayed for 6 nights. We were very happy with the room. Great value for the money. The building is older, but many updates have been done, and our room was very comfortable with everything we needed. The bed was comfy and clean. The staff was very friendly. Breakfast was good, especially the waffles. There was a great variety for anyone: eggs, sausage, waffle maker, yogurt, fruit, cereal, toast and muffins. There was juice, coffee, and tea bags. The kitchen isn't huge, but sufficient and nicely updated, with several tables to dine at. Roomservice was great and tidied our room perfectly while we were at meetings everyday, and was trustworthy. We left several dollars in change on the table, along with my tablet, and nothing, not one penny was taken. (We were not concerned about it anyway, but I thought it was worth mentioning). There is no elevator for 2nd floor rooms, but there are several first floor rooms available that are accessible from the outside, so it wasn't a problem for us. The steps were not steep or hard to climb. Overall, we recommend it and would stay again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy check in process. Quiet and affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tonia, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Quality Inn.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seeing Friends

We got a good night's rest. It was quiet and relaxing. The owner who checked us in was very friendly and accommodating. We will stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ciara C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and professional. The room was nice and clean. It looked recently updated it. I had requested a ground level room and it was granted no problem. There were 4 pillows on each bed, plenty of towels for the family, a nice size TV with TV guide and everything was clean. The only note is the refrigerator could use an update as it was older and had decent wear and tear as well as it didn't seem to be very cold. Breakfast was great, plentiful and fresh. The area is perfect with stores and places to eat within walking distance if you so please. I will stay here anytime I come to town!
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and a wonderful bed! Everything is newly redone and clean! The front desk gentleman was very friendly and efficient ,making sure our stay was the best and it was. A great breakfast as well! Would highly recommend!
Stayed 2 nights in Mar 2025

8/10 Good

Joetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, bed somewhat comfortable. The Shower handle used to turn the water from hot to cold, came off in my hand. Had to have the desk clerk come fix and turn off the water. Getting somewhat quality, comfort some what.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Employee was amazing
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled to Cleveland for a Women’s retreat. Perfect location, friendly front desk and enjoyed our visit.
Stayed 1 night in Mar 2025

2/10 Terrible

Hanna

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Shylo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Katie

Travelled with family and small children
The bathroom could have been a bit cleaner
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard, Troy

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Stayed 1 night in Feb 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Grady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Family

It has become our regular stay on our way to visit family in Georgia.
Stayed 1 night in Nov 2024