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Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Premium bedding, desk, iron/ironing board, free WiFi
Coffee service
Exterior
Hallway
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2431 Williams St, Chattanooga, TN, 37408
  • Place, Finley Stadium
    ‪14 min walk‬
  • Place, Chattanooga Choo Choo Historic District
    ‪17 min walk‬
  • Place, Chattanooga Convention Center
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Kitchen (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds, Kitchen (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Hotel with free parking, near Chattanooga Choo Choo Historic District
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a TV in a common area are onsite. Weekly housekeeping is available.
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. During your stay, you'll be within walking distance of Chattanooga Choo Choo Historic District. Free WiFi in public areas, free self parking, and a snack bar/deli are available.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, an elevator, and a vending machine
  • Just a 2-minute drive from Chattanooga Choo Choo Historic District and a few minutes from Chattanooga Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. Self parking is free.

This Chattanooga hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Chattanooga Downtown
Red Roof Inn Hotel Chattanooga Downtown
Red Roof PLUS Chattanooga Downtown Hotel
Red Roof PLUS Chattanooga Downtown
Red Roof Inn PLUS Chattanooga Downtown Hotel
Red Roof Inn PLUS Chattanooga Downtown
Red Roof Inn Suites Chattanooga Downtown
Red Roof PLUS Suites Chattanooga Downtown
Red Roof Inn PLUS+ Suites Chattanooga Downtown
Red Roof PLUS Chattanooga
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Hotel
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Chattanooga

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Reviews

Reviews

6.0
Rating 10 - Excellent. 211 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 209 out of 1001 reviews
Rating 4 - Poor. 156 out of 1001 reviews
Rating 2 - Terrible. 233 out of 1001 reviews

6.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Candace

Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Stayed 2 nights in Nov 2025

6/10 Okay

sonia

Travelled with family
Liked: Property conditions & facilities
The room was decent. I got such a great deal that my expectations were lower.
Stayed 1 night in Nov 2025

2/10 Terrible

Tanya

Travelled with family
Disliked: Cleanliness, amenities
I checked in went to my room then immediately checked out! This place was absolutely disgusting! The lamp in the room had rust on it. There was dirt and piled in the corner hear the air conditioner. There were what appeared to be water stains on the walls. The bed linens were stained. The font desk staffed seemed to be shocked when I told him the state of the room. There's no way they didn't know .
Stayed 2 nights in Nov 2025

2/10 Terrible

Katie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel smelled unclean. My room had not been vacuumed and the tub and sink were dirty. The door did not light up for the card key (it did unlock) and the door did not close all the way without effort. The room smelled as bad as the rest of the building. The bathroom looked like nothing had been cleaned. I have video and pictures of the filth.There was black mold on the floor. The faucets were covered with grimy film. There were brown dribbles going down the bathroom door. You can see the stains on the wall and the sofa. There were water stains on the ceilings all over the hotel and there was a nasty film of dirt on the elevator walls and dirt in corners all around. I ended up leaving and going to the Comfort Inn. I went back to Red Roof and asked for my money back. The desk clerk refused to refund my money. They refunded half of it later, but said that I owed them the first night due to a 24-hour cancellation policy. I countered by telling them that the reason I left was that the room did not feel safe or clean--it was not what I paid for. I submitted a claim to corporate Red Roof. They told me that because I had spent two hours in the room, which is a bald-faced lie. I went back long enough to check out, ask for my money back, and move to the Comfort Inn across the street. Even with my pictures and the credit card statement showing that I checked in to the Comfort Inn shortly the same day, corporate refused to refund the other half of my money. DO NOT deal with Red Roof.
Stayed 2 nights in Oct 2025

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We left and got another hotel, it was that bad. It was in horrible shape. 1st room smelt like smoke and the 2nd one they offered us smelt like mildew and very musky. Very dirty and damaged furniture. It was a nightmare and located in rough part of town. Do not stay here....NASTY!!!!
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
DON’T DO IT!! This hotel should be shut down. Health department and BBB have been notified. Staff is unfriendly and defends the stained sheets, mattresses, and rodents in the room. We paid $130/night and were completely misrepresented as to the quality of this place. We weren’t looking for fancy, but this place is just filthy through and through. We had a total of 6 rooms and they were all gross.blood stains on the pillow cases, bedding in multiple rooms had burn holes in them, mattresses had mold and bodily fluid stains on them, ceiling was crumbling. Tipping point was the rodents. Expedia should remove this property from their offerings and the Chattanooga health department should shut it down.
Mattresses in all rooms were broken down, no padding and stained
Mold and musty smell in the rooms.
Stayed 2 nights in Oct 2025

6/10 Okay

Andrew

Stayed 1 night in Oct 2025

4/10 Poor

Abhijit

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Poor ambience, rooms not maintained well, AC unit wasnt working with heat, very limited breakfast options, cumbersome checkin process
AC unit being replaced after checkin
Stayed 1 night in Oct 2025

2/10 Terrible

TWYLA

Disliked: Cleanliness, property conditions & facilities
This is literally a roach motel. After I saw a roach crawling on the bed, I immediately grabbed my bag and left.
Stayed 2 nights in Oct 2025

4/10 Poor

Kamal

Room was not clean and burners were not in working condition
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Stayed 1 night in Oct 2025

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in, but when we went to the room, it was not good. Smelly. Sheets seemed to be 40 years old. Somewhat dirty floor. We decided not to stay. Two other people who were checking in also left. I told them I did not expect to be charged. I was told by Expedia that the manager was contacted and I would not be.
Stayed 2 nights in Oct 2025

2/10 Terrible

Eliana

Stayed 2 nights in Oct 2025

10/10 Excellent

Ober

Stayed 5 nights in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Christina

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Marcia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Samantha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kestutis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good price!
Stayed 1 night in Jul 2025

2/10 Terrible

M. LYNNE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NO BREAKFAST!!! They advertise breakfast, but its only coffee, & packaged donuts! Hall ceiling tiles are filled with black mold. The only pleasant thing I can say is the room was clean, nothing was broken, Also I booked through Expedia, but it's less registering at the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Jet2Holiday

The hot tub jets did not work and the tv would not cut on. All the sockets looked like they had been ripped out of wall and the bed sheet had orange stains near the foot of the bed. There is a lot of homeless people around the corner. I survived but would not do it again.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Brandon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice, the parking lot was a little sketchy with limited parking. The beds were very rough and uncomfortable. We were also able to hear everything going on outside even though we were on the second floor. Would not recommend to anyone.
Stayed 4 nights in Aug 2025