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Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Exterior
Premium bedding, desk, iron/ironing board, free WiFi
Coffee service
Hallway
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2431 Williams St, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪17 min walk‬
  • Place, Chattanooga Convention Center
    ‪2 min drive‬
  • Place, Ruby Falls
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Kitchen (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds, Kitchen (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown

Hotel with free parking, near Chattanooga Choo Choo Historic District
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a TV in a common area are onsite. Weekly housekeeping is available.
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. During your stay, you'll be within walking distance of Chattanooga Choo Choo Historic District. Free WiFi in public areas, free self parking, and a snack bar/deli are available.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, an elevator, and a vending machine
  • Just a 2-minute drive from Chattanooga Choo Choo Historic District and a few minutes from Chattanooga Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. Self parking is free.

This Chattanooga hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Chattanooga Downtown
Red Roof Inn Hotel Chattanooga Downtown
Red Roof PLUS Chattanooga Downtown Hotel
Red Roof PLUS Chattanooga Downtown
Red Roof Inn PLUS Chattanooga Downtown Hotel
Red Roof Inn PLUS Chattanooga Downtown
Red Roof Inn Suites Chattanooga Downtown
Red Roof PLUS Suites Chattanooga Downtown
Red Roof Inn PLUS+ Suites Chattanooga Downtown
Red Roof PLUS Chattanooga
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Hotel
Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Chattanooga

Red Roof Inn PLUS+ & Suites Chattanooga - Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 211 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 211 out of 1003 reviews
Rating 4 - Poor. 157 out of 1003 reviews
Rating 2 - Terrible. 228 out of 1003 reviews

6.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RUBY FALLS

There were scratches on the floor from another person, a c did not work properly, people hanging outside of the hotel, room smelt of mold and mildew, no freezer in the refrigerator, poop stains on the door in the bathroom, poop stains on the shower curtain, toilet paper holder coming out of the wall, lots of problems.
Stayed 1 night in Aug 2025

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alisha

Travelled with family
Stayed 1 night in Jul 2025

2/10 Terrible

Remon

Bad furniture and the rooms with snake and we have to ask to get it
Stayed 1 night in Jul 2025

10/10 Excellent

Cruz

Stayed 1 night in Jul 2025

4/10 Poor

Stephani

Disliked: Room comfort
The first day I was there the AC didn't cool and at 12:50 am the woman from the front desk just let her self in my room without us knowing
Stayed 1 night in Jul 2025

4/10 Poor

Dong Woo, WINDSOR MILL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good price. Friendly staff. Dirty linens. I had the sheets changed because of spots and the changed sheets had more spots. The staff mentioned that the washer might be the problem. I think that would be a major problem that needs fixing right away in an inn... This is the first time I felt dirtier after a shower because of the dirty towels...
Stayed 1 night in Jun 2025

2/10 Terrible

Paula

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible room
Stayed 3 nights in Jul 2025

8/10 Good

michael

Stayed 2 nights in Jul 2025

2/10 Terrible

Glenna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fireworks being shot from lobby entrance by guests which came close to hitting cars. Bathroom tub grout was brown and disgusting. Mold around tub caulking. Sink paint chipped on wall. Behind door never cleaned. Things appeared to never be wiped down including walls. Bed covers stained. Hallways didn't appear vacuumed. On side note the beds were comfortable and we stayed but never bathed in bathroom.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Used bar of soap was left in the shower, walls were dirty, headboard was dirty, floor was not swept. Remote control did not work very well even after putting in new batteries and the back of the remote was missing. Also garbage can was empty but you could clearly tell the bag was reused and was not a new bag. Beds were comfortable but a/c had a hard time keeping the room cool due to it being very hot outside. Front desk was friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to like about this facility. Our room was booked for a doubled bed with kitchen, with complimentary snacks. Received a FILTHY room with double bed and only microwave and mini fridge. Dresser was broken, the drawers were off track and lospided. The coffee table had an entire corner broken off with jagged edges. The a/c did not work. Dirt and grime in every corner. Crumbs on the counters. mildew hair in the bathroom. Peeling paint. Husband complained about the room not being what we reserved and the owners had the audacity tonm say our room was an "UPGRADE" from what was originally reserved! They moved us to a room right beside the previous room. A/c barely functional. By that time we were just so tired of traveling, we needed to rest. We had no luck finding anything else available in our budget for the 4th of July. Second room was Just as dirty as the first room. No broken furniture, but broken glass in the framed picture on the wall. Bathroom still has mildew and possible feces smeared on the wall but did not see it until the next morning. Hallways are nasty and need to be vacuumed. Trash and sticky floor in elevator. Lobby set up like there should be a light breakfast but nothing was available at 8 a.m. on a Friday morning. External areas did not feel safe or inviting. There is no decent view of Lookout Mountaint or downtown Chattanooga. Red Roof Plus?? There is no "plus" to this establishment. Only negative. Spend your money elsewhere.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

8/10 Good

Andra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Crunshun

Stayed 1 night in Jun 2025

8/10 Good

Phillip

Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service
It was unsafe we had too out a chair behind our room door. Because the look on our door wouldn’t lock
Stayed 1 night in Jun 2025

6/10 Okay

Tara

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

This is a disgusting hotel. My daughter and I were travelling together and thought because it was offered on hotels.com, a reputable company, it would be ok. The room was dirty. Stained sheets. Filthy bathroom. We had to find somewhere else to stay. As well as this there were gangs of very undesirable looking people hanging around which made us feel very unsafe. I am in contact with Hotels.com to get a refund and I would suggest this hotel is not one of your offerings or you will get a bad reputation
Stayed 1 night in Jun 2025

8/10 Good

Jaylen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel bathroom was nasty in one of my rooms and it needs a lot repairs
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

2/10 Terrible

veronica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated not clean at all bad odor in the pillows stains on sheets woke up with bites on legs
Stayed 1 night in May 2025