2/10 Terrible
Gabrielle
Business traveller, Travelled with partner
5 May 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good- Staff was nice and friendly, sheets were clean (aside from top cover sheet) and the shower tub was clean, no bugs. This should be bare minimum at any hotel, though so it's sad I have to include that in the good.
Bad-
Smell: The first room we checked into smelled like cigarettes really badly, so we asked to change rooms. The second room also smelled very badly of cigarettes but not quite as bad as the first so we just stayed there as it would've been very expensive to get another hotel that short of notice. The smell was terrible even though these rooms were supposed to be non-smoking rooms. We bought Ozium to spray but that didn't even help which tells you how bad it was. The smoke was soaked into the paintings in the room and the walls so there was nothing to do to try and rid the smell.
Cleanliness: The floors of the rooms have never been mopped- they had stuff on them and if you wiped any part of the floor the rag would be black, it was disgusting. The bed skirts look like they have never been washed and have stains all over them, same for the cover sheet that goes on top of the bed (we just completely removed that). The bathroom was decent, but you could tell the vent, behind the toilet, and some of the hardware hasn't been cleaned in awhile.
Overall: Would not recommend staying here. Pay the extra $15 a night to stay some place cleaner. I travel every weekend for business and try to book the cheapest but cleanest place based on reviews. I messed up with this.
Gabrielle
Stayed 3 nights in May 2025