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The Hotel Chalet at The Choo Choo

4.0 star property
VIP Access

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Photo gallery for The Hotel Chalet at The Choo Choo

Dinner and brunch served, Fusion cuisine
Creator video - submitted by The Guided Travels
Business centre
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.4 out of 10
Exceptional
(57 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet (Suite)

Chalet (Suite)

Chalet (Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (MacArthur)

Suite (MacArthur)

Suite (MacArthur)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Sleeper)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Sleeper)

9.8 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with an outdoor pool, steps from Chattanooga Choo Choo Historic District
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Hotel Chalet at The Choo Choo's great location. During your stay, you're just a quick walk from Chattanooga Choo Choo Historic District. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Elsie's Daughter, a bistro that serves Fusion cuisine
  • To-go breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes helicopter/airplane tours
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Chattanooga Choo Choo Historic District and 14 minutes by foot from Chattanooga Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to noon.
Elsie's Daughter - This bistro specializes in Fusion cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (3,200 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1404 out of 1746 reviews
Rating 8 - Good. 220 out of 1746 reviews
Rating 6 - Okay. 75 out of 1746 reviews
Rating 4 - Poor. 25 out of 1746 reviews
Rating 2 - Terrible. 22 out of 1746 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andreae, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Iconic stay, I slept like a baby their ac was piping cold, I enjoyed my stay and plus restaurants was quite close to walk too.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodations!
Stayed 2 nights in Oct 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities
Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Yendri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Dominique

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great detail on making the train interior to look like the 20s and the 30s Very friendly and professional staff
Stayed 2 nights in Oct 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great renovation. Easy walkable to restaurants….the area has been revamped.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with convenient parking and really comfortable beds and robes.
Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was our first stay in Chattanooga; we'll be back. Didn't realize there were so many things to see and do. I didn't get the young mens names when we checked in and out, but they were very friendly, kind, and informative. Just wish the elevator was a bit bigger for the luggage cart. tight squeeze, but we did enjoy our stay
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kimbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott Thomas

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Claud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always wanted the experience of sleeping on a train. The train sleeper cares were unique and special.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable bed, excellent shower, friendly and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Has a vintage feel to the hotel and rooms. Great location
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

donde lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nostalgic Chattanooga Choo-Choo train display and train car suites added to the experience. Loved the facility upkeep and bathroom design detail (and cleanliness) were top-notch. They have a helpful, friendly staff too. I also recommend the local restaurants and bars 👍👍
Stayed 2 nights in Oct 2025

8/10 Good

Kimberlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property as it's located in the middle of the general "train station" area. We enjoyed the history of the area and the variety of places to eat within walking distance. Also took advantage of the free electric shuttle to the aquarium area. Notes: We would really have appreciated a location on-site for real breakfast (the coffee area only had pastry). Also our room had a slight moldy smell (perhaps the AC needs to be cleaned) and it was quite dark (bedside lights were too dim to read and we're only 60). Finally, not enough parking -we returned late two of the nights and had to wait for someone to leave so we could park. REALLY enjoyed the outdoor seating by the caboose and loved the young woman playing guitar one night under the stars and lights. We would return if we're able to snag a discounted room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique hotel with excellent staff and the location was perfect for walking to dinner with many dining options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025