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The Hotel Chalet at The Choo Choo

4.0 star property
VIP Access

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Photo gallery for The Hotel Chalet at The Choo Choo

Terrace/patio
Creator video - submitted by The Guided Travels
Reception
Business centre
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

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92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.4 out of 10
Exceptional
(60 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet (Suite)

Chalet (Suite)

Chalet (Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite

Chalet Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (MacArthur)

Suite (MacArthur)

Suite (MacArthur)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Sleeper)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Sleeper)

9.8 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Hotel Chalet at The Choo Choo

This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Hotel Chalet at The Choo Choo's great location. During your stay, you're just a quick walk from Chattanooga Choo Choo Historic District. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Elsie's Daughter, a bistro that serves Fusion cuisine
  • To-go breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes helicopter/airplane tours
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Chattanooga Choo Choo Historic District and 14 minutes by foot from Chattanooga Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to noon.
Elsie's Daughter - This bistro specializes in Fusion cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (3,200 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1495 out of 1852 reviews
Rating 8 - Good. 228 out of 1852 reviews
Rating 6 - Okay. 80 out of 1852 reviews
Rating 4 - Poor. 25 out of 1852 reviews
Rating 2 - Terrible. 24 out of 1852 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Burton

Stayed 2 nights in Dec 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Timothee, Lompret

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very nice, the room is very confortable and stylish
Stayed 2 nights in Dec 2025

10/10 Excellent

Amie Rhea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! Clean rooms as well!
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Larry

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Added on a parking fee without notifying us! Not happy.
Stayed 1 night in Dec 2025

10/10 Excellent

Brittany, Vista

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and aesthetic, friendly front staff
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Danna

Stayed 1 night in Dec 2025

10/10 Excellent

Amberly

Travelled with family
Liked: Staff & service, amenities
Quick check in, neat hotel, clean rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Vivian

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher Lee, Taft

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool area.nice hotel. A lot to do here. Good food, bars and comedy club all in same walkable area.
Stayed 1 night in Dec 2025

10/10 Excellent

Nancy, Woodland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Very clean and everything is walking distance . Will be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk at night was friendly. The rooms were awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel, Pelham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience staying in a train car. Very clean, great bathroom, comfortable bed, several extra amenities like an umbrella. Font desk was friendly and accommodating. Liked that the fridge actually gets cold & has a freezer that works. Very quiet & dark. Dark was wonderful for sleeping but not really enough light for makeup. Only negatives were no place to really put your luggage and no drawers of any kind but for one night not a big deal. Also, plan to bring chargers & extension cords as there are no charging ports but we were prepared so not a problem for us.
Stayed 1 night in Dec 2025

8/10 Good

Holley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, the room was great and the robes were an extra touch but the hidden parking fee wasn’t so nice.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying in train car room!
Stayed 1 night in Nov 2025

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a pretty hotel - love the location and choices of food and beverage
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Stayed 3 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is beautiful. The rooms were in excellent condition and the beds were so comfortable. They have the best hotel shower I’ve ever used. The stay was superb.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bryan

Stayed 1 night in Nov 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great hotel! Great location. Loved our room’s decor and generous size. And the staff couldn’t have been more friendly. We’d for sure stay here again if we’re ever back in Chattanooga.
Whole room view
Monogrammed pillows
Bathroom shot
Sitting area
Stayed 1 night in Nov 2025

8/10 Good

Animesh

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025