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Ecovergel Riviera Maya Hotel Boutique

3.0 star property

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Photo gallery for Ecovergel Riviera Maya Hotel Boutique

Bar (on property)
Lunch and dinner served, local cuisine
Outdoor pool, pool loungers
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Manzana 8 Lote 4, Fracc. Selva Secreta, Tulum, QROO, 77774
  • Place, Xcacel Beach
    ‪16 min walk‬
  • Place, Jungle Place
    ‪6 min drive‬
  • Place, Xcacel-Xcacelito Sanctuary
    ‪7 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪80 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Ecovergel Riviera Maya Hotel Boutique

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Ecovergel Riviera Maya Hotel Boutique offers 10 accommodations with complimentary toiletries and ceiling fans. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
During your stay at Ecovergel Riviera Maya Hotel Boutique, you're just a quick walk from Xcacel Beach. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at El Tío Bob, a diner that serves local cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Just a 5-minute drive from Xel-Há Park and 7 minutes from Akumal Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free
Ecovergel Riviera Maya Hotel Boutique offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at Ecovergel Riviera Maya Hotel Boutique. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Tulum hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
El Tío Bob - This diner specializes in local cuisine and serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 130 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Tío Bob

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 130 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Ecovergel Riviera Maya Hotel Boutique Chemuyil

Ecovergel Riviera Maya Boutique Chemuyil

Ecovergel Riviera Maya Boutique

Ecovergel Riviera Maya Chemuy

Ecovergel Riviera Maya Tulum

Ecovergel Riviera Maya Hotel Boutique Hotel

Ecovergel Riviera Maya Hotel Boutique Tulum

Ecovergel Riviera Maya Hotel Boutique Hotel Tulum

Ecovergel Riviera Maya Hotel Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family

Loots of improvements needed!!

Check in was good. My room had two leaks and it was raining most days; one of the leaks dripped onto one of the beds. Ants were present; no left overs or snacks could be in the room due to this. Pool was open but not enough lights around it. Menu available was very limited. WiFi was very good throughout the place. No AC in rooms and the fan we had was too noisy to have it on at night. No beach access or beach nearby!! Hotel has no info or contacts for local taxis or airport shuttles. No mini fridge, we were not told we could have items in the hotel’s main fridge either. Mosquitoes were in the room every night, no bed nets available, seems staff leave doors open while doing room cleaning and plenty of mosquitoes get in.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shintaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent stay. Hotel’s manager even provided our transportation. It was very helpful for us.
Stayed 2 nights in Dec 2023

6/10 Okay

MendozaFamily, Seminole, TX

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property wast sitting in the middle of the jungle and if you like to spend time in the nature away from city this is the perfect place. GPS location needs to be updated. We got lost in the dark many times trying to find the property and when getting back. The room was really new but, it wasn't clean. There were dead bugs behind doors and even after the room was cleaned by staff. For the price you expect to get at least hand soap for the restroom or shampoo.
Stayed 3 nights in Jul 2019

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome and quiet

I loved it. Leave 10 minutes past Chemuyil, and arrive in daylight because it is IN the jungle. Less intimidating to reach on second and third trips in but a bear the first time. Hotels dot com pin was incorrect,.it was a good first step but you need to go way past it into the jungle then take a left and follow signs. It is posted but still challenging to find. Worth it though: as shown and clean, good pool and mostly top level for getaway. Awesome escape for the price.
Stayed 1 night in Mar 2018

6/10 Okay

Jacqueline, Ottawa

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but very isolated hotel

The hotel facilities are lovely and the staff was friendly. However, this hotel is in the middle of the jungle with no other hotels or businesses close by. The map shows it to be close to the main highway but it is a 30 minute walk to Chemuyil and a 50 minute walk to the beach. Without a car, I felt very isolated. There were not many other guests when I was there which was even more isolating. The receptionist was rarely in the lobby, or even on site. When I arrived, the receptionist was not there and the cook showed me my room, but didn’t mention that the water was off - due to repairs. The next morning the doors to the lobby and dining room were still locked at 7:50 am. When I asked about hot water for my shower, they said they would turn it on. When I asked for coffee, I was served yesterday’s coffee heated up in the microwave. Not a good start!
Stayed 6 nights in Jan 2018

10/10 Excellent

Gabriel, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So beautiful and underrated

We absolutely loved the interior decor of this hotel. The living room area is beautiful for opening a bottle of wine in the evening. This hotel has both the "eco" and "boutique" elements which was exactly what we were looking for. The hotel is very new so all the amenities are very modern and clean. The staff is very friendly and accommodating and the breakfast we ordered in the morning was delicious. The chilaquiles were highly recommended. We hope to return soon
Stayed 1 night in Nov 2017

10/10 Excellent

maria elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para relajación

Un lugar muy bueno si quieres descansar y relajarte. Alejado del bullicio y tráfico, me gustó mucho
Stayed 1 night in Jan 2025

8/10 Good

ANTONIO

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUCHA TRANQUILIDAD Y VEGETACION. JUSTO PARA DESCANSAR COMODAMENTE. EL SERVICIO DE INTERNET ES LIMITADO A CIERTA AREA.
Stayed 3 nights in Nov 2019