Holiday Inn Express & Suites Cheney by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cheney by IHG

Exterior
Meeting facility
1 bedroom, hypo-allergenic bedding, Tempur-Pedic beds, in-room safe
Property amenity
Free daily buffet breakfast

Popular amenities

  • 24/7 front desk
  • Laundry

Explore the area

Map
111 Betz Rd, Cheney, WA, 99004
  • Eastern Washington University
    ‪3 min drive‬
  • Reese Court
    ‪5 min drive‬
  • Northern Quest Casino
    ‪18 min drive‬
  • Spokane, WA (GEG-Spokane Intl.)
    ‪20 min drive‬

Room options

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(64 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Cheney by IHG

Hotel in Cheney with free breakfast and area shuttle service
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, a hot tub, and conference space.
Holiday Inn Express & Suites Cheney by IHG offers 121 accommodations with safes and complimentary newspapers. Beds feature Tempur-Pedic mattresses. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Cheney by IHG. During your stay, you'll be close to Eastern Washington University. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Eastern Washington University and a few minutes from Cheney Historical Museum
  • Free local-area shuttle service
Holiday Inn Express & Suites Cheney by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2390 square feet (222 square meters) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at Holiday Inn Express & Suites Cheney by IHG. A free area shuttle within 7.00 mi is available. Self parking is free.

This Cheney hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times and on request
  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 2,390 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Cheney by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cheney-University Area
Holiday Inn Express Hotel Cheney-University Area
Cheney Holiday Inn
Holiday Inn Cheney
Holiday Inn Express Cheney
Holiday Inn Express Hotel And Suites Cheney - University Area
Holiday Inn Express Hotel Suites Cheney University Area
Express CheneyUniversity Area

Holiday Inn Express & Suites Cheney by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 726 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 29 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Fidelia

Stayed 1 night in May 2025

8/10 Good

Christine, Walla Walla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet good but could use more fresh fruit.
Stayed 1 night in Apr 2025

8/10 Good

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Good location off highway.
Stayed 2 nights in Apr 2025

10/10 Excellent

Briona

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Eastern Washington and very convenient to watch a ballgame then drive to Spokane for dinner.
Stayed 1 night in Apr 2025

8/10 Good

Shannon

Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and great to work with. They were able to make changes very easily with a smile on their face.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean! Everything looked freshly updated or new. Staff was friendly and ON IT! My only complaint is that I ordered 2 queen beds and got 2 full beds. I'm not a complainer and thought it was fine until about 3 am when I told my wife it wasn't working out and she needed to leave. She said "maybe YOU need to leave!" I gave her a kiss and told her I loved her, rolled over and fell asleep. Good place to stay, just don't take a cab ride to the airport with a taxi driver named Saleem.. rip off. $90?
Stayed 1 night in Apr 2025

2/10 Terrible

Cammelle

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I hated that we were forced out of the spa by unsupervised children. We couldn't sleep for kids running and bouncing basketballs up and down the halls and stairwells. I sent an email to the manager and got zero reply whatsoever. They obviously don't value their returning clientele.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay in this nice, clean, hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Lora

Clean and comfortable
Stayed 2 nights in Mar 2025

6/10 Okay

Nichole

Travelled with family
Liked: Staff & service
Customers service
Stayed 1 night in Mar 2025

10/10 Excellent

Tera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love having this hotel available to stay by my kiddos at EWU.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amy, lake Oswego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. A bit pricey for the area/town, but definitely a great experience!
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Troy at check-in was very friendly and seemed to care about my stay. I wasn't clear about the requested paperwork that was required.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and the staff was very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The hotel staff is excellent. All were friendly and helpful. Our room was in excellent shape and we enjoyed the well designed decor, including the nightlight built into the bottom of the bathroom Led mirror and the comfy bed. The pool and hot tub were adequately heated and the gym was small but well appointed. The complimentary Breakfast was good and the older Woman who managed it was really sweet. You could tell she took pride in the area.The only negative was the heater in the room, which was loud. At least it wasn’t as noisy as the train which whistled by at 9am, but we were already awake. We asked to be on the opposite end of the complex but it’s not hard to miss. All trains entering a populated area are required to blow their horns.
Stayed 1 night in Feb 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Briona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. The breakfast was good. The kids had a blast in the pool!
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great price...would return!
Stayed 2 nights in Dec 2024

4/10 Poor

Sarah

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Getsemani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025