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ibis Chennai City Centre Hotel

3.0 star property

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Photo gallery for ibis Chennai City Centre Hotel

Garden
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
690 Anna Salai, Mount Rd, Near US Consulate, Thousand Lights, Chennai, Tamil Nadu, 600006
  • Place, Spencer's Plaza Shopping Mall
    ‪8 min walk‬
  • Place, Consulate General of the United States, Chennai
    ‪10 min walk‬
  • Place, Apollo Hospital
    ‪12 min walk‬
  • Airport, Chennai (MAA-Chennai Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(7 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (with Extra Benefits)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed (with Extra Benefits)

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room (Twin Bed), (with Extra Benefits)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room (Twin Bed), (with Extra Benefits)

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

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About this property

ibis Chennai City Centre Hotel

Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and 24-hour room service. Housekeeping is available on request.
Ibis Chennai City Centre Hotel offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 28-inch LED televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at ibis Chennai City Centre Hotel, you're just a quick walk from Spencer's Plaza Shopping Mall. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at Spice it
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Within a 10-minute walk of Spencer's Plaza Shopping Mall and Consulate General of the United States, Chennai
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and a garden are also featured at the business-friendly ibis Chennai City Centre Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chennai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Spice it - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 649 for adults and INR 413 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice it

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 581 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift (152 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: INR 1180 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 649 for adults and INR 413 for children
  • Airport shuttle fee: INR 1792 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: INR 1180 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ibis Chennai City Centre Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property offers shuttle drop off service to the US Consulate.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ibis Chennai City Center Hotel
ibis Chennai City Centre AccorHotels Brand Hotel
ibis Chennai City Centre Hotel
ibis Chennai City Centre AccorHotels Brand
ibis Chennai City Centre An AccorHotels Brand
Ibis Chennai City Centre
ibis Chennai City Centre Hotel Hotel
ibis Chennai City Centre Hotel Chennai
ibis Chennai City Centre An Accor Brand
ibis Chennai City Centre Hotel Hotel Chennai
ibis Chennai City Centre An AccorHotels Brand

ibis Chennai City Centre Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 288 reviews
Rating 8 - Good. 69 out of 288 reviews
Rating 6 - Okay. 44 out of 288 reviews
Rating 4 - Poor. 29 out of 288 reviews
Rating 2 - Terrible. 26 out of 288 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sanjay

Stayed 1 night in Dec 2025

8/10 Good

Satwik Shridhar

Stayed 1 night in Dec 2025

10/10 Excellent

shridhar

Stayed 3 nights in Dec 2025

4/10 Poor

Bharath

Disliked: Cleanliness, amenities
We very poor! Very small, devices not working. Not worth the 3 star rating.
Stayed 1 night in Dec 2025

2/10 Terrible

Sarthak

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most pathetic hotel at which I have ever stayed. The hotel lobby was dirty and not worth calling itself a 3 star property. The rooms smelled bad and were untidy. The bathroom area is a joke, it was too small even for a toddler. Room service is a joke, there was no remote in our room for the TV, and I had to go to the lobby to get room service because the phone in my room was not working. Finally, someone from room service came but went without fixing anything. Coming to the hotel staff, they were probably the worst hotel staff with whom I have ever interacted. Check-in process took like 20-30 minutes, mainly because the have a very casual attitude when it comes to hotel guests. They kept my ID after check-in and never gave it back. Now coming to the ID fiasco, they never returned my ID after check-in and I missed to collect it. I remembered that they kept my ID for themselves idk why! Moving on, I called them 2 hours after checking out and they said they will courier my ID to my address. This went on for 7-8 days, they never courierd it to me. They stopped picking up my calls/responding to my texts. Ibis hotels support was a joke, did not help at all. Finally, I somehow managed to reach them 8 days later, and told them I will arrange a pickup just hand-over my drivers license to the pickup person. I had to tell them that I will have to file a police complaint if they lose my ID, after which they checked and said that my ID is still at the hotel. After all this
Stayed 2 nights in Nov 2025

10/10 Excellent

Palak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good and the hotel was clean overall. The breakfast service was good though the lunch service was slow. It took 1 hour to get 2 dishes.
Stayed 2 nights in Dec 2025

4/10 Poor

Muhammed Faique

Travelled with family, Business traveller
Flush tank cover broken and bath shower bottle broken. Took bath without soap
Stayed 1 night in Nov 2025

4/10 Poor

Muhammed Faique

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
TV remote was not working. Called guest service but no one came to check the issue.
Stayed 1 night in Dec 2025

10/10 Excellent

Komal

Stayed 1 night in Nov 2025

8/10 Good

Anagha

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
It was a pleasant stay. I wish the bathrooms were bigger.
Stayed 1 night in Nov 2025

6/10 Okay

Shivam

Liked: Amenities
Disliked: Cleanliness
Service was good but the room and halls were reeking of sweat
Stayed 2 nights in Nov 2025

2/10 Terrible

Devansh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we booked, it said that the property is non-smoking. There was unbearable smoke smell and ashtray laying around in the room. When we complained about that, they shifted us to the room with orange spits on the wall and then shifted us to the floor with feaces and vomit smell, so we had to leave in 10-15 mins of checking in. It was so bad that you will not even want to touch the bed. Totally unacceptable.
Stayed 2 nights in Nov 2025

4/10 Poor

Simanchal

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is very average hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Palak

Stayed 2 nights in Nov 2025

8/10 Good

Pranay

Stayed 1 night in Nov 2025

10/10 Excellent

Sandeep

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stay was comfortable. There was some issue with their telephone. Tried reaching them for an early check in but was not getting connected. After reaching hotel at 10 AM had to wait till 11 30 to get the room.
Stayed 1 night in Nov 2025

2/10 Terrible

Kavya

Stayed 2 nights in Oct 2025

8/10 Good

Ishita

Liked: Amenities, property conditions & facilities
Staff was courteous but room was not very clean. Hotel is in a good location.
Stayed 2 nights in Nov 2025

2/10 Terrible

Alok

Disliked: Cleanliness, staff & service, property conditions & facilities
Pathetic hotel. They give smoking room to non smoking people.
Stayed 1 night in Nov 2025

4/10 Poor

hitesh

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Beds are not comfortable at all. Its overpriced for its service
Stayed 1 night in Oct 2025

2/10 Terrible

Alok

Disliked: Staff & service
It take hours to check-in and checkout
Stayed 1 night in Oct 2025

8/10 Good

Karthikgayan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Madhushree

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i was not happy was bathroom need update please.
Stayed 2 nights in Sep 2025

8/10 Good

Karteek

Stayed 1 night in Sep 2025