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Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4.5 star property

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Photo gallery for Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Exterior
Restaurant
Outdoor pool, pool umbrellas, pool loungers
Reception hall
Down duvets, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
No 53, Devaneri Village, East Coast Rd, Tirukalukundram, Tamil Nadu, 603104
  • Place, Tiger Cave
    ‪3 min drive‬
  • Place, Mamallapuram Beach
    ‪4 min drive‬
  • Place, Shore Temple
    ‪4 min drive‬
  • Airport, Chennai (MAA-Chennai Intl.)
    ‪92 min drive‬

Room options

View all photos for Suite, 1 Queen Bed (Sea Suite)

Down duvets, minibar, in-room safe, desk

Suite, 1 Queen Bed (Sea Suite)

  • 104 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Garden Cottage)

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Garden Cottage)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Beach Villa)

Down duvets, minibar, in-room safe, desk

Suite, 1 Queen Bed (Beach Villa)

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Garden Bungalow)

Down duvets, minibar, in-room safe, desk

Suite, 1 Queen Bed (Garden Bungalow)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Club Room)

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed (Club Room)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

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About this property

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Luxury hotel on the beach, with outdoor pool
At Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, relax by an outdoor pool or hit the beach where you can enjoy volleyball.
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram offers 94 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
During your stay at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, you'll be within walking distance of Tiger Cave. Free WiFi in public areas, free valet parking, and an outdoor pool are available.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, volleyball, and a playground
  • Just a 3-minute drive from Sri Sthala Sayanaperumal Temple and a few minutes from Pancha Pandava Cave
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Event space at this hotel measures 16996 square feet (1579 square meters) and includes conference space. The luxury Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram also features spa services, a garden, and concierge services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Tirukalukundram hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Namma Shack - Onsite restaurant.
Welcafe Riva - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,180 for adults and INR 590 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Namma Shack
  • Welcafe Riva

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Health club
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 16,996 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • High-pile carpet in room
  • In-room roll-in shower
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 17 2025 to January 10 2026 (dates subject to change):
  • Fitness facilities
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • Pets: INR 2065 per pet, per night, plus a deposit of INR 2065 per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2360.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 10620.00
  • Christmas Eve (December 24) Gala Dinner per child: INR 5310.00 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 17700
  • New Year's Eve (December 31) Gala Dinner per child: INR 8850 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1180 for adults and INR 590 for children
  • Pet deposit: INR 2065 per night
  • Pet fee: INR 2065 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2360.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

WelcomHotel Kences Palm Beach Hotel Mahabalipuram
WelcomHotel Kences Palm Beach Hotel
WelcomHotel Kences Palm Beach Mahabalipuram
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach
Hotel WelcomHotel Kences Palm Beach -Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group
Welcomhotel by ITC Hotels Kences Palm Beach Mamallapuram
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Hotel

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 62 reviews
Rating 8 - Good. 13 out of 62 reviews
Rating 6 - Okay. 11 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
good property. can take more care of the facilities. we had twice electical issues in the room like ac not working etc. more care to be taken to such issues before guests check in.
Stayed 1 night in Jul 2025

6/10 Okay

Jegan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property and we had a great time! The breakfast was top-notch, offering high-quality selections. The only issue was a leaking walk-in shower which caused water to run across the bathroom floor, near the toilet.
Stayed 1 night in Jul 2025

6/10 Okay

Sobanbabu

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Outdoor Pool and beach access was excellent.. room was the worst I’ve ever stayed for the price we paid. Though staff was friendly, this hotel doesn’t stay up to ITC standards. I wish if there is a path to refund part of our stay fees..
Stayed 1 night in Jul 2025

10/10 Excellent

Ziyath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Hoooooo my god , I don’t have any words more than it’s amazing
Stayed 1 night in May 2025

8/10 Good

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ANSUMAN

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A lovely property stretching down to the beach with lovely gardens snd excellent facilities. All the staff were friendly and helpful. Breakfast buffet was top quality. The swimming pool was great - though a few more loungers and parasols would be welcome at busy times. The room was spacious and comfortable.
Stayed 5 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Savitha

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very pleasant stay . Will visit again
Stayed 1 night in Oct 2024

2/10 Terrible

Saurabh

Travelled with partner
Disliked: Property conditions & facilities
Room was very small, dine in wasnt that good, bathroom had leakage
Stayed 1 night in Sep 2024

4/10 Poor

gowri

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

arvind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at the property. They had limited options for outdoor play or activities, however the beach and pool were quite enjoyable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rajesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and comfortable stay with good amenities
Stayed 2 nights in Jul 2024

6/10 Okay

Rakesh

Travelled with family
Liked: Staff & service

Provided sub standard room

Very unhappy with the room. We booked Deluxe Room, 1 Queen Bed (Club Room) however we were given bad room stating hotel has upgraded us to better room. When we requested why we are not given our original booked room, I was informed those rooms are booked and not available on Sat and Sun. Apart from room rest all were good (cafeterias, pool, beach areas, and service staff)
Stayed 2 nights in Jun 2024

8/10 Good

Anu

Stayed 1 night in Jun 2024

10/10 Excellent

Sanjay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Biren

Business traveller
Disliked: Amenities, property conditions & facilities
Do not let waste your money. They will never tell you that they have sold garden for parties and that they are loud and go on until 11 PM. Gym is very dirty. Mosquitoes everywhere. Not even orth the price. Shame that ITC is associated with it
Stayed 3 nights in Feb 2024

6/10 Okay

Philip

Travelled with family
Disliked: Staff & service
Service level is low Even the TV did not provide basic channels like CNN. Or BBC Not enough lighting in the room to read
Stayed 5 nights in Dec 2023

10/10 Excellent

kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite calm with great service and food. Away from city hustle bustle its one of the best beach resorts
Stayed 2 nights in Nov 2023

6/10 Okay

amala

Travelled with family and small children
Liked: Cleanliness
The pool and the common area is really good. The restaurant and rooms are good but didn't feel like worth the money
Stayed 1 night in Sep 2023

10/10 Excellent

Sunder

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Complementary breakfast could have been added
Stayed 1 night in May 2023

6/10 Okay

Pamela

Travelled with family
Liked: Staff & service
We liked the size of the property. It was a shame that work was happening. The pool area needed TLC.
Stayed 2 nights in Feb 2023

10/10 Excellent

srujana

Stayed 1 night in Dec 2022

10/10 Excellent

Jai

Stayed 1 night in Sep 2022

4/10 Poor

Ashok Raja

Travelled with family and small children
Disliked: Property conditions & facilities
To be honest, I’m still surprised how this is classed as 5 star property. Probably before 10 or 15 years and definitely the rooms and property doesn’t give that 5 star look. AC wasn’t working in Reception, AC wasn’t fully functional in room, no ventilation, no South Indian food, majority of Hindi speaking staff. Pool has no equipments or any kids toys to play with, delayed room service, delayed check out procedures, food is not worth the money we paid for. It was totally a disappointing stay out there. Nothing to like there, sorry
Stayed 2 nights in Aug 2022