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Cherokee Grand Hotel

2.5 star property

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Photo gallery for Cherokee Grand Hotel

Free daily continental breakfast
50-inch flat-screen TV with digital channels, Netflix, Hulu
City shuttle
Premier Room, 2 Queen Beds, Non Smoking, Mountain View | Bathroom
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
196 Paint Town Rd, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪7 min walk‬
  • Place, Cherokee Bear Zoo
    ‪11 min walk‬
  • Place, Oconaluftee Islands Park
    ‪20 min walk‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(72 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(121 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

50-inch flat-screen TV with digital channels, Netflix, Hulu

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(38 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Great Smokies Inn Cherokee
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,929 reviews
Great Smokies Inn Cherokee

About this property

Cherokee Grand Hotel

Mountain hotel with free parking, 8-minute walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Cherokee Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the value of their stay and the clean accommodations
  • 8 minutes by foot from Harrahs Cherokee Casino and a 2-minute drive from Eastern Cherokee Agency
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at Cherokee Grand Hotel. Self parking is free.

This Cherokee hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cherokee Grand Hotel.

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 663 out of 1165 reviews
Rating 8 - Good. 282 out of 1165 reviews
Rating 6 - Okay. 133 out of 1165 reviews
Rating 4 - Poor. 48 out of 1165 reviews
Rating 2 - Terrible. 39 out of 1165 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 2 nights in Nov 2025

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Even though the room was spacious for both rooms and the beds were comfy, both rooms had roaches and the fridge wasn’t as cold. The staff was friendly which was great. I would stay as a last resort.
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff was friendly and helpful.
Stayed 1 night in Nov 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

6/10 Okay

Martina

Was not that great. It smelled like mold when the heat came on in the room. There were also roaches behind the desk that my husband found crawling around. Breakfast was average, could have better and more selection for the price for one night.
Stayed 1 night in Nov 2025

8/10 Good

Dean, N.Ridgeville

Travelled with partner
Liked: Cleanliness
Room clean. A little warn but for the price it was a solid stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
The room was very clean and staff was very courteous. Would definitely book here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Kristen

Stayed 1 night in Oct 2025

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this hotel is that the prices are very reasonable. It’s a good value for the money
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Jul 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

8/10 Good

Katherine

Stayed 3 nights in Oct 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

8/10 Good

katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and updated. Short walk to casino. Shuttle to casino provided.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Rooms were nice and clean. Cheap continental breakfast just juice coffee cereal bagles and muffins. Don’t get your hopes up for a nice breakfast!
Stayed 4 nights in Oct 2025

4/10 Poor

IAN

Disliked: Amenities
We arrived after a long journey and discovered that despite paying $200 per night we were not in the actual hotel but in the 2 storey annex which resembled an afterthought. The room had a musty mouldy smell although there was no evidence of mould and there was a 2” gap on the door frame. The breakfast was non existent with hardly any choice, this was clearly not a “grand” hotel certainly not worth a second visit !!!
Stayed 2 nights in Oct 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, clean room, free shuttle to casino.
Stayed 1 night in Oct 2025

8/10 Good

Scotty

Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the staff was nice and was really good experience
Stayed 2 nights in Oct 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Friendly front desk, room was updated and clean. We did not eat breakfast at the hotel but they did offer a continental breakfast with numerous options. Would stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very spacious and clean; well put together. Microwave, fridge, coffee maker, etc The only thing was the continental breakfast only consisted of coffee, juice and danishes. Would have been nice to have better breakfast options offered.
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Amenities
National park mins away lots of elk,fishing was fair.breakfast was good,coffee great 24hrs.
Stayed 3 nights in Oct 2025