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Cherokee Grand Hotel

2.5 star property

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Photo gallery for Cherokee Grand Hotel

Premium bedding, down duvets, pillow-top beds, blackout curtains
Deluxe Room, 2 Queen Beds
Free daily continental breakfast
Exterior
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
196 Paint Town Rd, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪8 min walk‬
  • Oconaluftee Islands Park
    ‪18 min walk‬
  • Museum of the Cherokee Indian
    ‪2 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, blackout curtains

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

50-inch flat-screen TV with digital channels, Netflix, Hulu

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Harrah's Cherokee Casino Resort

  • Pool
  • Spa
  • Parking included
  • Restaurant
4.3 out of 5, Excellent, (3095)
The price is €121
for 1 room
includes taxes & fees
20 May - 21 May
Harrah's Cherokee Casino Resort

About this property

Cherokee Grand Hotel

Hotel with free breakfast, a quick walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Cherokee Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • Guests have great things to say about the value of their stay and the helpful staff
  • 8 minutes by foot from Harrahs Cherokee Casino and a 2-minute drive from Eastern Cherokee Agency
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at Cherokee Grand Hotel. Self parking is free.

This Cherokee hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cherokee Grand Hotel.

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1007 reviews
Rating 8 - Good. 266 out of 1007 reviews
Rating 6 - Okay. 105 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to casino, friendly staff, easy parking, rooms were clean and maintained well, would stay again
Stayed 2 nights in Jan 2025

4/10 Poor

edwin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Allison

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Front door to hotel room right on parking lot and constant loud drunk people talking at 2am … room is old dirty. Felt very unsafe all “drug” people or homeless people walking by… reviews from anyone saying this is good is completely crazy! Unfortunately I believed the older reviews. I had a young child for a gymnastics competition here and felt very very unsafe. Go somewhere else if everywhere else is booked, better to go 20 minutes away than go here because it is “close”
Stayed 1 night in Feb 2025

4/10 Poor

Trina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was not an updated room. Looked like it has never been dusted…ever! Bed felt like sleeping on a brick, so uncomfortable. We were supposed to have had a sofa bed in our room, but we did not have one. Every plug in the room was so old that none of our plug-ins would stay plugged. They just kept falling out. I would definitely not stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean remodeled room.
Stayed 2 nights in Jan 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room
Stayed 1 night in Jan 2025

8/10 Good

edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ken

Travelled with family
Disliked: Amenities
This is not the large hotel casino this is a motel across the street. The naming are very confusing and deceptive and Expedia does nothing to clarify. Make sure that you know what you’re doing. This is the same cost as the beautiful Harrahs Cherokee Resort across the street for an inexpensive motel. Expedia should be ashamed of themselves.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Great stay
Stayed 1 night in Jan 2025

6/10 Okay

Robert, Mableton

Liked: Staff & service
Disliked: Amenities
Overall, it was good, but the keys didn't work several times and the carpet looked very dirty.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and nice
Stayed 2 nights in Dec 2024

4/10 Poor

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a cheap place close to the casino

Don’t expect anything and you won’t be disappointed. I don’t think the desk clerk even looked up from eating his Wendy’s fast food while he checked us in. It was obvious that the staff couldn’t care less about hospitality…
Stayed 1 night in Dec 2024

4/10 Poor

Consuelo

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Property conditions & facilities
Very helpful and friendly staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, very quiet, breakfast was lovely, many choices and excellent coffee, close to shopping and casino. We will be back
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed several times, top notch
Stayed 1 night in Dec 2024

8/10 Good

Cindy

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

I won’t book a room here again.

I booked the room for my mother I was really disappointed at the cleanliness of the room and the customer service property. I booked an interior room and they wanted to give her an exterior room for my 85 old mother which was a cheaper cost. When I told them no I booked interior they then gave me an inside room. The value of the cost of the room wasn’t worth the money I paid.
Stayed 1 night in Dec 2024

10/10 Excellent

Reggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great an friendly an made sure to help in every thing you need
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful close to casino
Stayed 2 nights in Dec 2024

6/10 Okay

phillip

Travelled with family
Liked: Cleanliness, room comfort
Ok close to casino employees great, breakfast was good
Stayed 2 nights in Dec 2024