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SureStay by Best Western Cherokee on the River

2.0 star property

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Photo gallery for SureStay by Best Western Cherokee on the River

A large, multi-story building with a symmetrical facade, multiple chimneys, and a well-maintained lawn.
A reception area with a stone counter, framed pictures, and a potted plant.
A hotel room with a sofa, a dining table, a chair, a lamp, a painting, and a window with curtains.
A balcony with a view of a river and forest, two chairs, and a table.
A hotel room with a large bathtub, a bed with a brown blanket, a patterned carpet, and a hallway leading to another room.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
44 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪2 min drive‬
  • Place, Eastern Cherokee Agency
    ‪2 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony, River View

A hotel room with two beds, a TV, a desk with a lamp, and a window with curtains.

Standard Room, 2 Double Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony, River View

A hotel room with two beds, a chair, a desk, a lamp, and a mirror.

Standard Room, 2 Double Beds, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony, River View

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a red sofa, a wooden table, and a patterned carpet.

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a dresser, and a TV.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Balcony, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a desk, a mirror, a painting, and a bathroom.

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
  • Breakfast included
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  • Free Wi-Fi
4.1 out of 5, Very good, 1,002 reviews
The price is €65
includes taxes & fees
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About this property

SureStay by Best Western Cherokee on the River

This hotel features an outdoor pool, WiFi in public areas, and coffee/tea in a common area. Wired internet in public areas is free. Additionally, self parking, a 24-hour front desk, and RV/bus/truck parking are onsite. Housekeeping is available on request.
SureStay by Best Western Cherokee on the River offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. This Cherokee hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay by Best Western Cherokee on the River. During your stay, you'll be within walking distance of Unto These Hills Outdoor Drama. You'll find features like free wired internet, plus an outdoor pool and WiFi in public areas (surcharge).
  • Free WiFi
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a vending machine and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Harrahs Cherokee Casino and a few minutes from Unto These Hills Outdoor Drama
SureStay by Best Western Cherokee on the River offers its guests an outdoor pool, a vending machine, and coffee/tea in a common area. Public spaces have free wired Internet. Parking is available for a fee.

Smoking is allowed in designated areas at this Cherokee hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 01 and close September 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn River
Comfort Inn River Cherokee
Comfort Inn River Hotel Cherokee
Rodeway Inn River Hotel Cherokee
Rodeway Inn River Cherokee
Rodeway Inn River
Comfort Inn Cherokee Nc
Cherokee Comfort Inn
Rodeway Inn Suites On The River
Rodeway Inn & Suites Cherokee On the River Hotel
Rodeway Inn & Suites Cherokee On the River Cherokee
Rodeway Inn & Suites Cherokee On the River Hotel Cherokee

SureStay by Best Western Cherokee on the River Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jeana

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay at clean, easy parking friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updates & repairs, but room was very clean, staff was friendly, location was great, quiet and secluded but close enough to town! Would definitely stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice and had a great view
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the river was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Staff was great and room was clean. Great view of river.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amberly

Liked: Cleanliness, staff & service, amenities
Very clean room and friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay..... Everything was perfect
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Toussaint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room good customer service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephanie or Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The view is beautiful from the balcony and the air kept the room. We love staying here.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jeana

Liked: Cleanliness, staff & service, amenities
Very clean rooms,quite location friendly staff just wish they still had there breakfast. Will stay again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jigar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good rooms need some upgrades on shower heads and toiletry stuff and also need to add breakfast.
Stayed 1 night in Dec 2025
Verified

8/10 Good

MELISSA L

Enjoyed our stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

karena

Disliked: Cleanliness, property conditions & facilities
This hotel was not what was advertised at all!!! I was so disappointed and will never use Expedia again. This is the third time I have been screwed on a room. I have all the pictures to show exactly what this hotel actually looked like.
This is after our towels fell in the toilet during the night
After falling off the wall
No back for remote so it wouldn’t work.
My husband put this back up when we found it on the floor
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was worried the cold weather would be an issue, but the heat worked great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, very comfortable, clean room with a balcony overlooking a river. Will stay here again!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Colby

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Not bad, a bit bare-bones in terms of amenities but the location is good, price was ok.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Jamal

No microwave and no fridge at this property
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Connie

Liked: Staff & service
Balcony overlooking river was great!
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
room that I checked into had someone else inside of it when I arrived. went back to the front desk, they gave me a
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The hotel has some age on it but they have upgraded the exterior and interior to a place where this is a solid value. Right on the river the rooms have excellent views from their balconies. The Room 151 was perfect. Great location to the casino. Pete’s Pancake House best place for breakfast.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was dated but clean. Loved the river in the back. Had a balcony which was great to sit outside and listen to the river and watch the wildlife.
Stayed 1 night in Nov 2025