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Comfort Suites Chesapeake - Norfolk

2.5 star property

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Photo gallery for Comfort Suites Chesapeake - Norfolk

Lobby
Individually decorated, individually furnished, desk, laptop workspace
Free daily buffet breakfast
Exterior
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1550 Crossways Blvd, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪8 min walk‬
  • Place, Jillian's Billiards
    ‪15 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Individually decorated, individually furnished, desk, laptop workspace

Suite

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(172 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Chesapeake - Norfolk

Hotel with free parking, near Greenbrier Mall
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Suites Chesapeake - Norfolk offers 124 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. These individually decorated and furnished accommodations include sofa beds. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Chesapeake - Norfolk. During your stay, you'll be within walking distance of Greenbrier Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Greenbrier Mall and 11 minutes from Norfolk Premium Outlets
Comfort Suites Chesapeake - Norfolk offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 450 square feet (42 square meters) and includes conference space. Barbecue grills, gift shops/newsstands, and a garden are also featured at the business-friendly Comfort Suites Chesapeake - Norfolk. Limited free parking is available on a first-come, first-served basis.

This Chesapeake hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 450 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 24 and close September 13.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Chesapeake
Comfort Suites Hotel Chesapeake
Comfort Hotel Chesapeake
Comfort Suites Chesapeake Hotel
Chesapeake Comfort Suites
Comfort Suites Chesapeake - Norfolk Hotel
Comfort Suites Chesapeake - Norfolk Chesapeake
Comfort Suites Chesapeake - Norfolk Hotel Chesapeake

Comfort Suites Chesapeake - Norfolk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff was very professional I had an awesome stay !
Stayed 2 nights in Nov 2025

6/10 Okay

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities
The only reason I’m giving this a 4 and not a 5 is because the bathroom floor had hair on it. But besides that the room, towels and sheets were spotless. It was spacious and the receptionist super friendly allowing for early check in with out additional fees like some of the other hotels were requesting.
Stayed 1 night in Nov 2025

10/10 Excellent

Emelie

Stayed 1 night in Oct 2025

10/10 Excellent

Sinaiah

Stayed 2 nights in Nov 2025

8/10 Good

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice motel. Really good price. I’d stay there again. My only complaint was trying to use their Wi-Fi. After entering P/W etc it dumped me into their rewards program. I wouldn’t have minded but no matter how if filled in the blanks it rejected my info.
Stayed 1 night in Nov 2025

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, staff & service
Check in was at 3:pm arrived at 2:20 was told room was not ready till 3:00 but I could wait in lobby. At 3:00 line formed with check ins and I waited till 3:20 and again told my room was not ready - Room finally available at 4:00. I had an event at 5:30 and was being picked up at 4:45 s this not give me time that I had planned to dress for this event after traveling - Breakfast looked so unappetizing that I went for a bagel that was so hard I gave up and went to Crackle Barrel. Will not return to this hotel nor will I recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina, Raleigh

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth, Wallingford

Liked: Cleanliness, property conditions & facilities
The room was clean, modern and well designed. The front end desk clerk, Judy was wonderful and very knowledgeable about the local eateries and local food stores in the area. She recommended a bbq place for dinner, Smokey Joes, and that was just what we were looking for. The breakfast was more than the typical continental breakfast that you usually get. The attendants that work the breakfast were accommodating and always restocking the the eggs & bacon to keep everything fresh. I would definitely stay at this Choice Suites again.
Stayed 1 night in Oct 2025

8/10 Good

dorothy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Breakfast was great, the room could use an update and be cleaner.
Stayed 1 night in Oct 2025

10/10 Excellent

greg

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and the hotel was very clean. Breakfast was good and stocked well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, our floor was quiet, and the staff was kind and accommodating! We appreciated them setting up a pack n play in our room prior to our arrival. The hotel was located in a nice area, and if you're someone who cares about water pressure in hotel showers, the pressure was excellent. Would stay again!
Stayed 2 nights in Oct 2025

8/10 Good

Eric, Lexington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no TV station guide available in room in order to determine what was on TV. Had to go through every channel one at a time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was excellent, nearby dining options, comfortable bed, adequate parking, pretty standard breakfast options.
Stayed 1 night in Oct 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large. Nice lobby amd close to eating and shopping
Stayed 1 night in Oct 2025

10/10 Excellent

Jo Ann

Liked: Cleanliness
Stayed 5 nights in Sep 2025

8/10 Good

traioni o

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mya was awesome, I appreciate the morning staff and the stay was cool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fran, Spade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and very friendly and accommodating staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina, Corinth

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Alondra

Stayed 1 night in Oct 2025

10/10 Excellent

Reginald

Stayed 1 night in Oct 2025

10/10 Excellent

Quentin, Waverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

Miguelino

Stayed 1 night in Oct 2025