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Hampton Inn & Suites Chesapeake-Square Mall

2.5 star property

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Photo gallery for Hampton Inn & Suites Chesapeake-Square Mall

Reception
Pool
Standard Room
Flat-screen TV
Premium bedding, in-room safe, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

View in a map
4449 Peek Trail, Chesapeake, VA, 23321
  • Place, Chesapeake Square Mall
    ‪9 min walk‬
  • Place, Bon Secours Health Center At Harbour View
    ‪5 min drive‬
  • Place, Rivers Casino Portsmouth
    ‪8 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪27 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible With Tub

Flat-screen TV

Two Queen Beds, Non-Smoking, Accessible With Tub

8.2 out of 10
Very good
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds, Non-Smoking

Suite, Two Queen Beds, Non-Smoking

Suite, Two Queen Beds, Non-Smoking

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Flat-screen TV

Studio, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed

8.0 out of 10
Very good
(28 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Queen

Standard Room

Double Queen

7.8 out of 10
Good
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Chesapeake-Square Mall

Hotel in Chesapeake with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Hampton Inn & Suites Chesapeake-Square Mall offers 86 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Chesapeake-Square Mall. During your stay, you'll be within walking distance of Chesapeake Square Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Wired Internet in some public areas for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Chesapeake Square Mall and a 3-minute drive from Cinemark Chesapeake Square
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 1104 square feet (99 square meters) and includes conference space. Hampton Inn & Suites Chesapeake-Square Mall also features a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Chesapeake hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (USD 4.95)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,104 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired internet in public areas: USD 4.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Chesapeake Square Mall
Hampton Inn Hotel Chesapeake Square Mall
Chesapeake Hampton Inn
Hampton Inn Chesapeake
Hampton Inn Chesapeake-Square Mall Hotel
Hampton Inn Chesapeake-Square Mall
Hampton Inn Suites Chesapeake Square Mall
Hampton ChesapeakeSquare Mall
Hampton Inn & Suites Chesapeake-Square Mall Hotel
Hampton Inn & Suites Chesapeake-Square Mall Chesapeake
Hampton Inn & Suites Chesapeake-Square Mall Hotel Chesapeake

Reviews

Hampton Inn & Suites Chesapeake-Square Mall Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

Reviews

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Pool was closed and kids were extremely disappointed. Staff was not friendly and helpful. Had to change rooms due to water all over floor and toliet running. To them not a big deal to us big deal. Would never recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Amenities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort

Dog friendly

Clean rooms, quiet, good channels on tv, ac worked great. The only complaint was the property is dated, and worn out. Needs a face lift, property and rooms. Bonus they allow dogs 🐕
Stayed 1 night in Aug 2025

2/10 Terrible

Debra, Surprise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A guy named Terry Fleming checked us in was rude, the room was very muggy. Couldn’t walk on the floor without shoes because of a dirty floor. Exposed wires under AC unit, mold in the shower and all over the drywall and the smoke detector was covered with a tissue. When I received a text from Terry Fleming asking how my stay was so far I explained the issue described above. He sent another text asking when was a good time to call, I said anytime. No phone call and no more communication from him. I wish I would have read more of the reviews because several people have the similar complaints. Shame on Hilton for allowing that hotel to represent the Hilton name. We will never stay there again!
Mold in the shower
Drywall swelling because of a gap in the shower door and no ventilation fan in the bathroom
If you touch the TV it falls
Exposed wires under the AC unit
Stayed 3 nights in Jul 2025

10/10 Excellent

Reese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and helpful, and the room was perfect! It was spacious and very comfortable to stay in! Thank you all for the lovely birthday/vacation
Stayed 5 nights in Jul 2025

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was never cleaned during our 3 night stay. Pool was closed for maintenance our entire stay. Furniture was ripped, room was in need of repairs and updates. Hotel staff were very unaccommodating because we booked through a third party website. I don’t recommend this hotel at all.
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Travelled with family
Liked: Amenities
I had an alarm that was not plugged in that went off at 3;30am. Loud people in the room beside me and loud people talking in the front of the Hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonique

Stayed 1 night in Jul 2025

4/10 Poor

Diane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a lot of help. The pool was undergoing maintenance, so it was closed. The stove was broken so there were limited breakfast options. Our shower had mold and mildew stains, and there were broken fixtures in our room. The toilet ran all the time. There was a desk but no desk chair. On our floor, the down elevator button was missing but we were able to navigate around that problem. The bed was ok and the staff tried to be helpful, but we will not be staying here again.
Stayed 2 nights in Jul 2025

6/10 Okay

Crist

Travelled with family
Pool closed without notice, no towels or sanitizer in workout room, fair breakfast
Stayed 1 night in Jul 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Brieanna

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Horrible staycation

Pool was closed for maintenance Toilet kept running the whole time Oven was broke so breakfast was only bagels boiled eggs and yogurt Ice dispenser was broken on my floor
Stayed 2 nights in Jul 2025

6/10 Okay

Zander

Business traveller
The pool was under construction, the fitness room was 85 degrees, and had a cockroach in it when i was there, the fire alarms went off but only on the 5th floor all from a small kitchen fire. The last morning i stayed they did not offer any hot breakfast. Also the shower did not get very hot.
Stayed 3 nights in Jul 2025

4/10 Poor

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They double billed me. Difficult to navigate
Stayed 1 night in Jul 2025

2/10 Terrible

Shki

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated very unprofessional by the front counter staff. The room that was given to me as a stay was poorly upkeep. The room needs severe maintenance.
Stayed 3 nights in Jul 2025

10/10 Excellent

L, Goose Creek

Stayed 2 nights in Jul 2025

6/10 Okay

Kenneth Lamarr

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The pool was out of service the entire stay. Towels had to be requested. Safety chain was missing from room door. The staff was very friendly and helpful.
Stayed 5 nights in Jul 2025

4/10 Poor

Chris

Stayed 2 nights in Jul 2025

4/10 Poor

Amy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like the number of dinning choices in the area. I did not care for the view of the available parking.
Stayed 1 night in Jul 2025

8/10 Good

Rachael

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
The 1st room we were put into on the 5th floor the carpets were soaked and it smelled a bit moldy. They moved us to a new room on the 3rd floor and it was just fine. No smells. No wet floor, just a clean and well appointed room. The pool was closed for maintenance and the ice maker on our floor was broken but it was alright.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort

Quick trip, but disappointed..

Pool was closed for maintenance in July...Mildew in shower.. Shower head was lacking.. NO conditioner in the shower or small bottles (Had large bottles attached to the wall)... Needs maintenance...
Stayed 1 night in Jul 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025