Mainstay Suites

2.5 star property

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Reviews

8.8 out of 10
Excellent

Popular amenities

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Map
1660 Debaun Ave, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪5 min drive‬
  • Regent University
    ‪9 min drive‬
  • Veterans United Home Loans Amphitheater at Virginia Beach
    ‪16 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mainstay Suites

Hotel in Chesapeake
During your stay at Mainstay Suites, you'll be close to Greenbrier Mall.
  • Just a 5-minute drive from Greenbrier Mall and 9 minutes from Regent University

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Mainstay Suites Hotel
Mainstay Suites Chesapeake
Mainstay Suites Hotel Chesapeake

Mainstay Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 42 reviews
Rating 8 - Good. 3 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 5 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

david

Liked: Cleanliness, staff & service, room comfort
Great new hotel. Lot of construction and the TV doesnt work yet
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed again

Stayed again because of how clean, comfortable and how kind the staff is.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Recommend

Comfortable and spacious
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay with Minor Glitch

I recently had the pleasure of staying at this amazing new hotel during my business trip, and I must say, it exceeded my expectations! The customer service was superb; the staff went above and beyond to ensure my stay was comfortable and enjoyable. The hotel itself was immaculate, with a clean and modern design that made me feel right at home. However, I did encounter a minor issue with the television, as it was glitching to the point where I couldn’t watch any of the channels. I ended up casting from my cell phone, which was a bit inconvenient. Despite this hiccup, my overall experience was fantastic, and I would definitely recommend this hotel to anyone looking for a comfortable stay. I look forward to returning on my next visit!
Stayed 1 night in Jan 2025

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I would like to say thank you Ms. Honey the property manager and Micheal one of the staff members despite some issues I had during this stay I would like to highlight these two because they went above and beyond to fix the issue. Other then that only thing I did not like the TVs were very static and hard to watch but other then that would visit again when I’m in town.
Stayed 4 nights in Jan 2025

10/10 Excellent

LaTasha

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort

Quite a few room switches. But comfortable room.

My husband and I had a family emergency and needed a room close to the Sentara Norfolk General Hospital. We told my mom about the hotel so she could get a room and we could stick together. My husband and I arrived first for check-in and then went to our room. Upon entering the room, we noticed that the toilet had stuff in it and was clogged and unable to flush. There was a plunger laying there already so he tried to fix the clog himself but something was clearly stuck. We went to try calling the front desk and the phone didn't work. He walked down and we got another room. Something we noticed about the first and second room was how rushed everything was. The outlets were crooked and we found painters tape in random places. My mom later arrived and she was given a room different from what she paid for so she needed switched. She got another, correct room but the lights in the room didn't work. In the third and final room, the outlets were also crooked and the fire alarm in the bathroom was covered up and smelled heavily of weed. This was all on the 1st floor for us both. The rooms are spacious and the bed to us was comfortable. My mom found it firm. We didn't have the chance to use the kitchen, but everything was very clean. We did find some receipts laying around that were never cleaned up. I get the hotel just opened, but that's a lot of switching around and issues to the place. It wasn't a horrible stay, but it could've been better. Takes 5 days to get deposit back.
Painters tape that was never removed. Clear signs of the room being rushed. (Rooms are cheaper to book through hotel than through hotels.com. It was $30 cheaper through hotel.)
Bathroom. Spacious shower that already has shampoo and conditioner inside. Comes with two bars of soap. Mini hairdryer installed on the wall.
Kitchen area. There are glass plates, cups and kitchen utensils in the cabinets. Dishwasher soap is also there.
Bedroom/Living area. This was taken after we slept in bed so that's why it isn't made. Couch is a pullout but very thing mattress. Only suitable for small kids.
Stayed 1 night in Jan 2025

10/10 Excellent

Lyndon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Friendly staff, extremely clean and I love that the rooms are quiet. You can’t hear others from shared walls
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, comfy, clean rooms

Absolutely wonderful place to stay while family was in the hospital. From the welcoming staff to the room cleanliness it was just great to stay here.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family

Very nice place to stay

Amazing. The bed was very comfortable, very clean room. Extremely friendly staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shandrell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

kristal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Only open for 3 weeks but very clean and nice employees
Stayed 1 night in Dec 2024

10/10 Excellent

Saunders

Liked: Cleanliness, property conditions & facilities
Brand new so get here now before it gets used and abused like everything else in the area
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
10 stars
Stayed 3 nights in Dec 2024