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Hotel Los Cocos Chetumal

3.0 star property

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Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Restaurant
Premier Room | View from room
Garden
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Place, Museo de la Ciudad
    ‪3 min walk‬
  • Place, Museum of Maya Culture
    ‪6 min walk‬
  • Place, Fisherman's Fountain
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(18 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premier Room

Premier Room

Premier Room

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Los Cocos Chetumal

3 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

3 outdoor swimming pools are on site.
During your stay at Hotel Los Cocos Chetumal, you're just a quick walk from Museo de la Ciudad. Enjoy features like free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at La palma, a family restaurant that serves international cuisine
  • Take a swim in the 3 outdoor pools
  • Amenities include a front-desk safe, a business center, and 3 meeting rooms
  • Steps from Museo de la Ciudad and 6 minutes by foot from Museum of Maya Culture
Hotel Los Cocos Chetumal offers its guests 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at Hotel Los Cocos Chetumal. Self parking is free.

La palma - This family restaurant specializes in international cuisine.
Club social Copra - Onsite cocktail bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Club social Copra
  • La palma

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Cocos Chetumal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 400 reviews
Rating 8 - Good. 119 out of 400 reviews
Rating 6 - Okay. 54 out of 400 reviews
Rating 4 - Poor. 19 out of 400 reviews
Rating 2 - Terrible. 14 out of 400 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Kennon

Liked: Staff & service, amenities, property conditions & facilities
It was a good “go to” stay.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sofia

Liked: Cleanliness, staff & service, amenities
Yes the Breakfast menu was fresh and the parking was safe and easy.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Despite it's central location, it's very quiet. Wonderful staff and a comfortable bed, although mine had tiny pillows. Wi-Fi in my room was hit and miss but I was at one end of the building. Would definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the fact that they have a nice restaurant on site.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

edelmira

Liked: Cleanliness, amenities, property conditions & facilities
The staff very nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Was perfect
Stayed 1 night in Oct 2025
Verified

8/10 Good

Luis Enrique

Liked: Cleanliness, staff & service
Personal amable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless and fragant. The welcome was amazing and entire staff treated us with great hospitality and warmth. felt like we were honored family members.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Richard

Liked: Staff & service, amenities
Great parking and safe staff was great
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Wasn’t impressed with the bathroom in our particular room. Beds were comfortable though.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pedro Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, I stayed there most of the times I travelled to Chetumal
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and maintained.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Service.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there because it is always nice and clean
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Good place if you need somewhere to spend the night
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean rooms and pool. Amazing breakfast. Looking forward to our next visit
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Dimas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ebony

Liked: Cleanliness
The room was clean and the staff was very friendly and helpful. However, the bathroom is very small. The shower entrance is very small. To get towels for the pool you need to leave an ID and when you return the towels you get back your ID. I only had my passport and i didnt feel comfortable leaving my passport so I didn't get any towels.
Garden View
Bathroom
Pool area
Stayed 1 night in Jan 2026
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property close to shopping area and staff very friendly and helpful.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, property conditions & facilities
The property was clean, and the staff was excellent.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025