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Cabañas Luxury Bacalar

2.5 star property

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Photo gallery for Cabañas Luxury Bacalar

Exterior
Front of property
Lake
Lake
Massages on the beach

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ave. Costera #156, Bacalar, QROO, 77939
  • Place, Lake Bacalar
    ‪13 min walk‬
  • Place, Cenote Azul
    ‪18 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪27 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Quadruple Room, 2 Double Beds, Non Smoking

Exclusive Quadruple Room, 2 Double Beds, Non Smoking

Exclusive Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Cabin, 1 Queen Bed, Non Smoking

Junior Cabin, 1 Queen Bed, Non Smoking

Junior Cabin, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Cabin, 1 Queen Bed, Non Smoking

Deluxe Cabin, 1 Queen Bed, Non Smoking

Deluxe Cabin, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking

Family Quadruple Room, Multiple Beds, Non Smoking

Family Quadruple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Water view
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Bunk Beds

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Interior
Hotel Laguna Bacalar
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  • Parking included
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About this property

Cabañas Luxury Bacalar

On private beach with outdoor pool, near Cenote Esmeralda
At Cabañas Luxury Bacalar, relax by an outdoor pool or hit the private white sand beach where you can enjoy volleyball.
Cabañas Luxury Bacalar offers 10 accommodations with air conditioning. Rooms open to balconies. Each accommodation is individually furnished and decorated. Bathrooms include showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Cabañas Luxury Bacalar, you're just a quick walk from Cenote Esmeralda. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Onsite recreation includes a private beach, volleyball, and kayaking
  • Just a 3-minute walk from Cenote Esmeralda and 14 minutes by foot from Cenote Cocalitos
  • Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Self parking is free. A complete renovation of Cabañas Luxury Bacalar was completed in March 2022.

This Bacalar hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Cabañas Luxury Bacalar has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 130 to 295 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Free beach club
  • Kayaking
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Renovated entire property - March 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Cabañas Luxury Bacalar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 295 per person
  • Airport shuttle fee: MXN 702 per person (roundtrip)
  • Airport shuttle fee per child: MXN 702 (roundtrip), (from 4 to 11 years old)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Cabañas Luxury Bacalar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 10:30 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Cabañas Luxury Bacalar Hotel
Cabañas Luxury Bacalar Hotel
Cabañas Luxury Bacalar Bacalar
Cabañas Luxury Bacalar Hotel Bacalar

Cabañas Luxury Bacalar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and peaceful and the staff was friendly and helpful.
Stayed 6 nights in Nov 2023

2/10 Terrible

Keith, austin

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you wanna stay on the lake this is not the place! This hotel isn’t on “a white sand beach”. Lake very hard to access with lots of restrictions. Pool not super clean and falling apart. Over priced for what you get. We left a day early to find a place with better water access.
Stayed 3 nights in Aug 2023

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Cristina

Stayed 2 nights in Jul 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The girl in the front desk was amazing. She was very knowledgeable and attentive to our every needs. She gave us alot of information of where to go and what to do so we could enjoy Bacalar. It was an amazing place, the property was great. We gad everything we needed there on grounds.
Stayed 2 nights in Jul 2023

10/10 Excellent

Miguel Angel

Stayed 2 nights in Aug 2022

10/10 Excellent

Cesar

Stayed 3 nights in Jul 2022

8/10 Good

gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hide out spot 😂

We had an amazing time, although it rain all night we all had fun. The birds were so beautiful
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all its is a nice place to stay, the staff very friendly, and safe. I will highly recommend
Stayed 4 nights in Jul 2021

6/10 Okay

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was clean and the staff was nice. The room however smelled of sewage. There is probably an issue with the plumbing. The room and washroom were open concept. As the doors did not have a screens on it we could not open the doors for fresh air as there were a lot of mosquitoes.
Stayed 1 night in Feb 2020

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beaurtiful! The staff is very nice and polite. The breakfast menu has different and very tasty options. We had dinner one night and the problem was since they don´t have a printed menu we were surprised with one of the dishes price
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Decepción total

Primero, no sirve el calentador, nos dijeron que lo revisaban y arreglaban y nunca lo arreglaron. Por las tardes hace calor y está bien bañarse con agua fría pero por las noches ya no es nada agradable. La única razón por la que elegí el lugar fue porque tenía tina pero no lo pude usar porque no hay agua caliente. El desayuno está incluido, pero es mejor comer en otros lugares. No tiene nada más que huevo, café y pan bimbo. Ni siquiera tiene frutas. Piscina con mucho olor químico, al entrar ya me dolieron los ojos y la nariz. Una noche por mas de 3000 pesos y obviamente no merece. Mucha decepción viendo otros hoteles más profesionales en la misma zona.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but need to improve

The hotel is nice with chic design. Staffs are friendly but barely speak English. In the night time many guests came and started party until 2am. And 6 am the noise start again due to the staff activities. The sound proof is horrible there.
Stayed 1 night in May 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extravagant relaxing pampered weekend

The rooms were very elegant. The chef was the greatest. He accommodated everyone’s food request.
Stayed 3 nights in Mar 2019

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

javier rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

mario

Travelled with partner
Liked: Cleanliness, staff & service
No funcionaba el clima y las cama chica y muy incómoda Muy cara. Para la calidad
Stayed 1 night in Jul 2023

4/10 Poor

Martin

Liked: Cleanliness
Disliked: Staff & service, room comfort

Servicios inadecuados

El lugar tiene bonita estructura pero no adecuada para dar el servicio de hospedaje y la foto de la marina no es de ellos.
Stayed 2 nights in Jul 2023

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Bonita pero. No tiene muelle
Stayed 1 night in Jul 2023

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Maravilloso el servicio fue magnífico de principio a fin en todas las áreas
Stayed 3 nights in Jan 2023

8/10 Good

Francia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar bastante bonito.

El lugar es bastante bonito, tal cual como las imágenes. El servicio de recepción es excelente, muy amables y limpias las instalaciones. Reservé dos habitaciones y una de ellas el baño tenía mal olor, solo eso! Aún así lo recomiendo y podría regresar a éste establecimiento.
Stayed 1 night in Jan 2022

4/10 Poor

ANTONIO

Stayed 5 nights in Jul 2021

10/10 Excellent

josefina, los Cabos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de lo mejor. Camas muy comodas. Desayuno incluido. Jardines muy bien cuidados Excelente lugar para descansar
Stayed 2 nights in Sep 2020