See all properties

Cabañas Luxury Bacalar

2.5 star property

Choose dates to view prices

Photo gallery for Cabañas Luxury Bacalar

Exterior
Lake
Massages on the beach
Lake
Deluxe Cabin, 1 Queen Bed, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Ave. Costera #156, Bacalar, QROO, 77939
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Cenote Azul
    ‪1 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪30 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed, Non Smoking

A modern bedroom with a bed, a bench, a glass table, and a painting on the wall.

Basic Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Quadruple Room, 2 Double Beds, Non Smoking

Two beds with white and blue bedding, a small table with a vase, and a stone wall in the background.

Exclusive Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Cabin, 1 Queen Bed, Non Smoking

A room with a large bathtub, a bed with black bedding, wicker furniture, and a thatched roof.

Junior Cabin, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Quadruple Room, 2 Double Beds, Non Smoking

Exclusive Quadruple Room, 2 Double Beds, Non Smoking

Exclusive Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Cabin, 1 Queen Bed, Non Smoking

Junior Cabin, 1 Queen Bed, Non Smoking

Junior Cabin, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Cabin, 1 Queen Bed, Non Smoking

Deluxe Cabin, 1 Queen Bed, Non Smoking

Deluxe Cabin, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking

A hotel room with a bunk bed, a single bed, a nightstand with a lamp, a ceiling fan, and a painting on the wall.

Family Quadruple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Water view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Bunk Beds

Similar properties

Outdoor pool
Alma de Zorro
Bacalar
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 76 reviews
The price is €54
includes taxes & fees
17 Aug - 18 Aug
Alma de Zorro

About this property

Cabañas Luxury Bacalar

At Cabañas Luxury Bacalar, relax by an outdoor pool or hit the private white sand beach where you can enjoy volleyball.
Cabañas Luxury Bacalar offers 10 accommodations with air conditioning. Rooms open to balconies. Each accommodation is individually furnished and decorated. Bathrooms include showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Cabañas Luxury Bacalar, you're just a quick walk from Lake Bacalar. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Onsite recreation includes a private beach, volleyball, and kayaking
  • Just a 3-minute walk from Cenote Esmeralda and 14 minutes by foot from Cenote Cocalitos
  • Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers an outdoor pool, a garden, and a terrace. Self parking is free. A complete renovation of Cabañas Luxury Bacalar was completed in March 2022.

This Bacalar hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Cabañas Luxury Bacalar has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 130 to 295 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Free beach club
  • Kayaking
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Renovated entire property - March 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Cabañas Luxury Bacalar

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 295 per person
  • Airport shuttle fee: MXN 702 per person (roundtrip)
  • Airport shuttle fee per child: MXN 702 (roundtrip), (from 4 to 11 years old)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Cabañas Luxury Bacalar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 10:30 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Cabañas Luxury Bacalar Hotel
Cabañas Luxury Bacalar Hotel
Cabañas Luxury Bacalar Bacalar
Cabañas Luxury Bacalar Hotel Bacalar

Cabañas Luxury Bacalar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 21 out of 44 reviews
Rating 8 - Good. 12 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and peaceful and the staff was friendly and helpful.
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The girl in the front desk was amazing. She was very knowledgeable and attentive to our every needs. She gave us alot of information of where to go and what to do so we could enjoy Bacalar. It was an amazing place, the property was great. We gad everything we needed there on grounds.
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you wanna stay on the lake this is not the place! This hotel isn’t on “a white sand beach”. Lake very hard to access with lots of restrictions. Pool not super clean and falling apart. Over priced for what you get. We left a day early to find a place with better water access.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

mario

Liked: Cleanliness, staff & service
No funcionaba el clima y las cama chica y muy incómoda Muy cara. Para la calidad
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Martin

Liked: Cleanliness
Disliked: Staff & service, room comfort

Servicios inadecuados

El lugar tiene bonita estructura pero no adecuada para dar el servicio de hospedaje y la foto de la marina no es de ellos.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Bonita pero. No tiene muelle
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Maravilloso el servicio fue magnífico de principio a fin en todas las áreas
Stayed 3 nights in Jan 2023
Verified review

8/10 Good

gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hide out spot 😂

We had an amazing time, although it rain all night we all had fun. The birds were so beautiful
Stayed 1 night in May 2022
Verified review

8/10 Good

Francia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar bastante bonito.

El lugar es bastante bonito, tal cual como las imágenes. El servicio de recepción es excelente, muy amables y limpias las instalaciones. Reservé dos habitaciones y una de ellas el baño tenía mal olor, solo eso! Aún así lo recomiendo y podría regresar a éste establecimiento.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all its is a nice place to stay, the staff very friendly, and safe. I will highly recommend
Stayed 4 nights in Jul 2021
Verified review

10/10 Excellent

josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de lo mejor. Camas muy comodas. Desayuno incluido. Jardines muy bien cuidados Excelente lugar para descansar
Stayed 2 nights in Sep 2020
Verified review

6/10 Okay

:)

Liked: Staff & service, property conditions & facilities
El agua está helada, y para que salga caliente te dicen que tienes que dejarla correr, lo cual hace que se desperdicie demasiada agua si alguno de los huéspedes lo hace. También me tocó que uno de los baños que tienen por el restaurante estaba completamente sucio, y no funcionaba.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo en general bien Solo falló un día la chapa de la puerta no tenia seguro pero al día siguiente nos cambiaron de habitación Y un poco de olor en el baño como por falta de uso Atención del personal muy bien y del Gerente
Stayed 3 nights in Mar 2020
Verified review

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
No tenían mi reservación. Me dijeron que mandaron un mail ellos directamente cancelándome y nunca recibí ese correo. Por parte de Expedia no recibí ningún tipo de aviso. Expedía decía que mi reservación estaba bien y así no era por parte del hotel. Lamentablemente la opción que me dio el hotel fue darme una habitación más cara. Y cobrármela aparte de la reservación de expedía.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Rose

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was clean and the staff was nice. The room however smelled of sewage. There is probably an issue with the plumbing. The room and washroom were open concept. As the doors did not have a screens on it we could not open the doors for fresh air as there were a lot of mosquitoes.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Está muy completo el hotel, pero en la página decían que los cuartos tenían tina y no tenía nada. Aparte de que no tiene vista a la laguna.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

CARMEN

Muy bonito y moderno, pero no comodo ni practico para personas mayores o bebes o carreolas
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es excelente, son muy atentos, las instalaciones hermosas
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bonito, cuenta con alberca, no tiene acceso a la laguna y tampoco tienen convenio con algun beach club. No me gustó que el WC no tiene puerda por lo tanto no hay provacidad. todo lo demas muy bien
Stayed 2 nights in Oct 2019
Verified review

2/10 Terrible

julian

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Frustración de un descanso

Muy mal,las cabañas muy bien pero es un complejo de 10 cabañas donde habíamos 3 ocupadas,reservamos 3 noches y en la última recibimos una llamada de extorsión con amenaza de entrar al hotel y nos estaban observando,el lugar no cuenta con ninguna seguridad,sólo había una persona para cuidar y atender el lugar,el dueño quien está todos los días en el hotel en las mañanas nunca llegó al lugar ya q pedimos auxilio de la Policía y tuvimos q abandonar el lugar por falta de seguridad nosotros y otros huéspedes,no lo recomiendo ya q a habido una serie de asaltos en bacalar del mismo tipo q nos pudo haber pasado ,pero con amenaza de muerte y sin ninguna seguridad y sin importancia del dueño o encargado del hotel
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste parfait
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beaurtiful! The staff is very nice and polite. The breakfast menu has different and very tasty options. We had dinner one night and the problem was since they don´t have a printed menu we were surprised with one of the dishes price
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

J-Christophe

Liked: Cleanliness, property conditions & facilities

On y est presque ....

L’hotel est très joli mais l’accueil un peu froid. Il ne manquerait qu’un bouilloire pour se faire un café, un mini frigo, un coffre pour que tout soit parfait. Un magnifique séjour malgré tout.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy cómodo el personal atento y muchos detalles
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El servicio tiene excelente atención.

¡Muy bien!, aunque un tanto caro.
Stayed 4 nights in Jul 2019