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El Mirador

2.5 star property

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Photo gallery for El Mirador

Family Triple Room
Check-in/check-out kiosk
Garden
Family Triple Room | Balcony
Premium bedding, down duvets, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Av. Boulevard Costero Sur, MZ 2 Lote 6, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪18 min walk‬
  • Place, Cenote Azul
    ‪1 min drive‬
  • Place, Municipal Spa of Bacalar
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪30 min drive‬

Room options

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Garden view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, down duvets, individually furnished, desk

Superior Double Room

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

El Mirador

Tour/ticket assistance, a garden, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
El Mirador offers 8 air-conditioned accommodations with complimentary toiletries and ceiling fans. Rooms open to balconies or patios. These individually furnished accommodations include desks. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at El Mirador, you're just a quick walk from Cenote Esmeralda. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Lake Bacalar and Cenote Cocalitos
El Mirador offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. Free self parking is available.

This Bacalar hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

El Mirador Hotel Bacalar
El Mirador Bacalar
El Mirador Hotel
El Mirador Bacalar
El Mirador Hotel Bacalar

El Mirador Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 84 reviews
Rating 8 - Good. 27 out of 84 reviews
Rating 6 - Okay. 15 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 3 out of 84 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel pequeño. Las instalaciones están bonitas y limpias y te ofrecen café sin costo extra
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Las amenidades del hotel dejan mucho, ya que tiene unas almohadas horribles, un colchón de lo más incómodo qué hay y para colmo no tiene edredón solamente una Saba irá para taparte. No volvería hospedarme aquí.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación esta excelente, muy cerca del cenote azul y acceso muy fácil. Recibimos una excelente atención por parte de Jose quien es el recepcionista del hotel. El nos apoyo bastante para que la estadía fuera perfecta.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely owners

The host was so lovely. We enjoyed our stay very much. Nothjng fancy, but completely adequate. The host was amazing
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Abner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio .recomendable Agradable estancia
Stayed 3 nights in Dec 2020
Verified

8/10 Good

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊😴😴😴🙃🤗😴😴😴😴😴😴😴 Sólo fue para dormir pero en general muy bien todo
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo, apacible y atención personalizada y amigable
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Alicia

Disliked: Property conditions & facilities
No nos hospedamos en el hotel El Mirador, nos ofrecieron el Hotel Chak Sol y aceptamos. Nos asignaron una habitación que no funcionaba la regadera, no lo solucionaron durante el día y nos cambiaron a otra habitación a las 10 de la noche. Al personal le falta capacitación en hoteleria
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel mais voiture nécessaire pour être dans le centre. Malgré tout bien situé, au calme. Parking sous vidéosurveillance
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities

Good place for one night

Good value for money but it was quite loud with people talking outside the room the whole night. Friendly staff and good access to the southern sights of the lake.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en una zona lejana del centro de Bacalar pero muy cercano a un balneario hermoso, la vista es bella, los cuartos espaciosos y limpios, excelente lugar!
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente me gusto y no encuentro nada que descalificar. Recomendable
Stayed 1 night in Dec 2019
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, room comfort
Personal amable, muy atentosy colaboradores. Bonita vista de la laguna pero no tiene acceso a la playa.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Guillermo Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
increíble alojamiento, excelente ubicación, muy cómodo y limpio, super recomendado
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Ana

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo

Muy mal, alejado del centro, la habitacion en malas condiciones, almohadas duras, hormigas en la pared colchon viejo, internet muy inestable, nada cercano para comer, en relacion al precio muy mal Caro para lo que es la habitacion, moho en el lavabo, descuidado en general nada que ver con las fotos publicados. Sin vista a la laguna...
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

María Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uff súper

Excelente
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel bien... La regadera del baño cae poca agua
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es recomendable tiene buen servicio, privado, cómodo, fácil acceso!
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy amables Atendieron todas mis necesidades y me solucionaron mi estancia
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
La amabilidad de la gente mirador a la laguna y estacionamiento
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, room comfort
Todo muy bien, muy bien recomendad. Solo falta precion en el agua potable.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha tranquilidad, es un buen lugar para el descanso, limpio y economico.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio la ubicación buenísima y la atención del personal excelente
Stayed 1 night in Aug 2019
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities
It is a good place to stay but very basic, no other services than the room. The price is fair for what you receive.
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacen falta cajones a los muebles y estaria mejor si huviera un refrigerador pequeño.
Stayed 7 nights in Jul 2019