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Hotel Casa Poblana

2.5 star property

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Photo gallery for Hotel Casa Poblana

Pool
Standard Room
Courtyard
Terrace/patio
Standard Room, 2 Double Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Boulevard 1, Colonia Magisterial, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪2 min walk‬
  • Place, Fort of San Felipe
    ‪7 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪13 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Casa Poblana

Along with a refrigerator in a common area, this hotel has a garden and free WiFi in public areas.
Hotel Casa Poblana offers 6 air-conditioned accommodations with shared/communal kitchens and ceiling fans. Cable television is provided.

Bathrooms include showers. This Bacalar hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Casa Poblana, you're just a quick walk from Municipal Spa of Bacalar. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include a terrace, a shared refrigerator, and a water dispenser
  • 14 minutes by foot from Laguna Bacalar Ecological Park and a 3-minute drive from Lake Bacalar
As a guest of Hotel Casa Poblana, you'll find a terrace, a garden, and a refrigerator in a common area. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Bacalar hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 4 percent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • There is limited hot water on site.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

OYO Hotel Casa Poblana
Hospedaje Casa Poblana
Hotel Casa Poblana Hotel
Hotel Casa Poblana Bacalar
Hotel Casa Poblana Hotel Bacalar

Hotel Casa Poblana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 82 reviews
Rating 8 - Good. 20 out of 82 reviews
Rating 6 - Okay. 7 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, comfy beds and location was perfect.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Very clean, a great location, a lovely authentic vibe and friendly hosts. Thank you!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks like Santorini, Greece

Room was clean, cozy and comfortable.
View of hotel front after walking through main door.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Tris

Liked: Cleanliness, property conditions & facilities
Decent place, loved the location.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Tha family is extremely friendly, and serviceable, makes you feel at home.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

CESAR

Liked: Cleanliness, staff & service
Its a family run hotel, very limited
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Lee Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience!!

We had a fantastic stay and our host and her family were wonderful. The room was very clean and comfortable and the location perfect. The kitchen was well equipped. Would highly recommend a stay here.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, Clean, Comfortable.

A family run small hotel right by the seafront. Clean, quiet and comfortable. The owners were also helpful and kind. No breakfast but there is a clean and well equipped kitchen to make your own food. Shower had good hot water. The only thing lacking was a blanket.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for sunrises and morning yoga, right next to the pier! The staff were extremely accommodating. The don’t take cards only Pesos so make sure you have enough pesos before arrival. It is very walkable to several places to eat and about 5 min walk to the center for souvenirs and ice cream. Room was clean, bed was comfortable and the shower was hot! They also have guest laundry if you need to wash some items. I’d give this place two thumbs up and highly recommend travels, backpackers or family.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay when on a budget, AC, hot showers, decent bed. Wi-Fi is available but not too good for working. If you are just using it lightly it’s ok. It’s not too far from the center and beach clubs and public access points.
Stayed 5 nights in Jul 2023
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
This was a budget-for-bacalar place and as such was a few blocks away from most bars, restaurants, lagoon clubs etc and, although it’s close to the lagoon, it’s not easy to get waterfront from there. However, the room was fine and spacious, the bathroom was nice and there are kitchen facilities you can use if you want.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall excellent

Conscientious, helpful, clean and tidy. Minor building works with drilling for a short period. After heavy rain drains gave off a bad smell - this went after flushing lots of water down. I'm not sure if shower ran hot but i liked having cold shower as weatger was super hot. The sink ran hot for washing and there was a washing line which we used and the dried washing had kindly been rescued before the tropical storm and put to our room.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
La cocina muy limpia y con todo lo necesario para cocinar y preparar café
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Personnel arrangeant mais un petit bémol, on a pu utiliser la machine à laver et on a découvert au moment de partir que le service était facturé 150 pesos. Dommage de ne pas l'avoir dit explicitement lorsque nous demandions.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness
Superbe séjour :)
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, amenities
Tout est impeccable, juste à ce reposer et prendre du plaisir, on est là pour ça, non?
Une vue
Carte postale
Impressionnistes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Fue una gran estancia, muy limpio todo, la accesibilidad y amabilidad y el servicio de todos fue increíble nos encanto!! Si duda regresaremos, la mejor estancia en Bacalar.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Rosa María

Liked: Cleanliness, staff & service
La habitación muy limpia y la cama estupenda. Su ubicación adecuada. El único inconveniente es que colocaron un gran tinaco frente a la ventana por la que se tiene vista a la laguna y por lo que se pago un costo más alto que otras habitaciones del mismo hotel.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilla

Perfecto, como en casa.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extra

Petit hôtel mais charmant avec vue sur le lagon, un endroit calme et serein pour passer un court ou long séjour. Vraiment une adresse à recommander sans restriction...
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mayumi CDMX

Super limpia la habitación todos los días un ambiente muy tranquilo, el anfitrion nos asesoro donde comer y a donde ir de paseos, nos resguardo las cosas en lo que preparaban la habitación porque nuestro vuelo llego muy temprano, y nos dejo entrar antes de la hora de check in.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Geovanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y está cerca de la laguna para visitar cualquier lugar, excelente
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo, bonito y tranquilo. Sólo considero que podrían poner un poco más de atención a la regadera del baño para mejorarlo, pero todo lo demás excelente: la limpieza, las facilidades.
Stayed 4 nights in Aug 2024