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Hotel Apartamentos Stone

2.5 star property

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Photo gallery for Hotel Apartamentos Stone

Front of property
Garden
Bathroom sink
Family Suite, 1 King Bed, Non Smoking
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Avenida 15 Numero 24 Gonzalo Guerrero, Bacalar, QROO, 77930
  • Place, Fort of San Felipe
    ‪13 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪16 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪17 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds, Accessible, Pool View

Deluxe Double Room, 2 Double Beds, Accessible, Pool View

Deluxe Double Room, 2 Double Beds, Accessible, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed, Non Smoking

2 bedrooms, minibar, individually furnished, blackout curtains

Family Suite, 1 King Bed, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is €27
includes taxes & fees
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About this property

Hotel Apartamentos Stone

An outdoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Apartamentos Stone offers 18 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished. 43-inch Smart televisions come with satellite channels. Accommodations all include kitchenettes. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Bacalar hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Apartamentos Stone, you'll be within walking distance of Laguna Bacalar Ecological Park. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a terrace, and coffee/tea in a common area
  • Within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Apartamentos Stone. Self parking is free.

This Bacalar hotel is smoke free.

The hotel hosts a free manager's reception daily.
Aqua Blue - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Aqua Blue

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Kitchenette
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Apartamentos Stone

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE Bacalar
APARTAMENTOS STONE
Hotel Apartamentos Stone Hotel
Hotel Apartamentos Stone Bacalar
Hotel Apartamentos Stone Hotel Bacalar

Hotel Apartamentos Stone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 90 reviews
Rating 8 - Good. 26 out of 90 reviews
Rating 6 - Okay. 6 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 4 out of 90 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Room was nicer than we expected! Large room and shower.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet family owned hotel
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jeffrey

Decent room, no issues,
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

P. de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big clean rooms and very good beds and a good shower.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big beautiful room with comfy bed. Staff very helpful , will stay again
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk people are truly kind, nice facilities and not that far from downtown.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

KARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the center. The staff are very helpful and friendly. Rooms are big and had the necessary for our stay.
Verified

8/10 Good

Inja

Liked: Cleanliness, staff & service, property conditions & facilities
room was clean and convenience to buy grocery.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean bedroom with comfortable bed and pillows. Oversized shower with lots of hot water. Strong wifi. Good location, a 15 minute walk to the main square, and to the ADO bus station. A five minute walk to the Cancun-Chetumal highway running through Bacaral, with lots of restaurants, grocery stores and other stores. The only complaint was neighborhood noise. Lots of barking dogs and crowing roosters in the early morning.
Bedroom
Bathroom
Pool
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bacalar!

great place to stay, clean and close to amenities over the highway, 10 minutes to the 7 shades of blue Lagoon
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet area, friendly staff

The hotel room was spacious. Lots of room. It's close to the bus station (about 5-10 minutes or so walking) which is convenient if you are taking an ADO bus. It's in a quiet neighborhood which is nice. You need to walk about 10-15 minutes to get to the town centre where all the restaurants and bars are located. Staff was friendly.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huuuge, clean and comfortable. Pool area is great. Communal kitchen is ok. Coffee every morning (if you like it). Could use a few more pots and pans for long term stays. Staff are awesome. So kind, friendly and very hard working.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Keith

Despite having a kitchenette, only 1 glass in the entire place, no other cooking utensils or dishes. Hot water was luke warm not hot.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Es como un castillo, muy buena experiencia y la gerente y todo el equipo son muy amables. Ojala que tenga una casa que parece como este lugar algun dia.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Genesis

Disliked: Staff & service
Pésimo servicio
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone mayo 2025

Agradable estancia y muy tranquila la zona
Stayed 1 night in May 2025
Verified

10/10 Excellent

araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone may 2025

Comodo y muy limpio
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Blanca aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente el hotel y servicio y esta centrico lo que no me gusto es que llegue antes de la hora de entrada y tuve que esperar.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort
El lugar está bien ubicado, me he hospedado en dos ocasiones y tuve una buena experiencia, pero esta vez tuve varios problemas; el internet no funcionaba bien, teníamos agua pero el del depósito del baño no 😣 . Y lo reportamos dos veces y no quedó. Me cambiaron un banco que estaba muy dañado, no lo podíamos usar .
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Sergio Raul Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
El alojamiento es muy bueno y algunas personas de la recepción son excelentes, solo que todas las noches apagan el boiler y amanecemos siempre sin agua caliente, no entiendo el porque la apagan y tenemos todos los días solicitar que prendan el agua caliente , ese es el defecto del hotel
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Daniel E

Liked: Cleanliness, staff & service
Hotel muy limpio, personal muy amable y servicial. Es un hotel basico, recibes lo que pagas. La pequeña alberca en muy buen estado
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrica , tranquila , limpia y con una tienda de conveniencia cruzando la calle .
Stayed 1 night in Sep 2024
Verified

8/10 Good

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LUGAR LIMPIO Y SEGURO
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable y tranquilo
Stayed 1 night in May 2024