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Hotel Casa Ariana

2.5 star property

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Photo gallery for Hotel Casa Ariana

Lobby
Reception
Minibar, individually decorated, individually furnished, free WiFi
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle 10 entre 3 y 5, 57, Magisterial, Bacalar, QROO, 77930
  • Place, Municipal Spa of Bacalar
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪10 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪16 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪64 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Minibar, individually decorated, individually furnished, free WiFi

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • Sleeps 4
  • 1 Queen Bed OR 1 King Bed

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About this property

Hotel Casa Ariana

Hotel in Bacalar, near Lake Bacalar
Along with a microwave in a common area, this hotel has tour/ticket assistance and free WiFi in public areas. Housekeeping is available on request.
Hotel Casa Ariana offers 9 air-conditioned accommodations with minibars. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Casa Ariana, you're just a quick walk from Municipal Spa of Bacalar. Free WiFi in public areas is available.
  • Free WiFi (speed: 25+ Mbps)
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 5-minute walk from Municipal Spa of Bacalar and 6 minutes by foot from Cenote Negro
Hotel Casa Ariana offers its guests tour/ticket assistance and a microwave in a common area. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Bacalar hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available

Things to do

  • Bicycle rentals
  • Books

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4.2 percent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Ariana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Towels fee: MXN 100 per person, per night (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 4.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Property is located within an airport and access is restricted to airport travelers only
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.

Property is also known as

OYO Hotel Casa Ariana
Hotel Casa Ariana Hotel
Hotel Casa Ariana Bacalar
Hotel Casa Ariana Hotel Bacalar

Hotel Casa Ariana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 71 reviews
Rating 8 - Good. 17 out of 71 reviews
Rating 6 - Okay. 7 out of 71 reviews
Rating 4 - Poor. 4 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amparo del socorro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Sr. Rolando fue un gran anfitrión durante nuestra estadía en Bacalar. Tuvimos un percance médico y el nos asistió durante ese tiempo que no sabíamos para donde ir. También nos dió muy buenas recomendaciones para comer rico, tour a la laguna de 7 colores y todo a buen precio en el area al igual que para irnos a dar un masaje. La estadía en este hotel fue perfecto especialmente por el Sr. Rolando y sus atenciones.

8/10 Good

Veronica

Travelled with family
Disliked: Amenities, property conditions & facilities
Property wasn't as it's on Expedia publication pictures, property was not well maintained. Staff was friendly but I only see them when my husband and I arrived. Location was kind of far from the center and we didn't feel safe while walking at night due to poor street lightning. I found out better and cheaper places when we explore the town. I will not stayed here again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful!. Close to the town and Lagoon! Lots of choices for restaurants and shops. Tours are very affordable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dave, North vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, ronaldo?, was great. I was concerned about parking as we had a vehicle packed to the brim and didn't want to fully unload it. He allowed me to park in his spot inside and kept things safe for me. He was attentive to my concerns and was going to allow me to go to another hotel without any cancellation issues even!
Stayed 2 nights in Aug 2023

8/10 Good

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Corny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly the rooms were ok the shower head was clogged very little water coming out of the shower head

10/10 Excellent

Branda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property is beautiful. Very airy and clean. Bright colors. Very safe. The ac worked well. Comfortable beds. Hot water. A little store next door. The owner so helpful and friendly. 10 out if 10.
Stayed 3 nights in Feb 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Rolando the owner is terrific. I will be returning.
Stayed 4 nights in Jan 2023

8/10 Good

Hector

8/10 Good

Saeid, Hartford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located at the good location and the beaches are very beautiful

6/10 Okay

Kouroush

Travelled with group
Disliked: Amenities, property conditions & facilities
Pretty below average place. But nice people

10/10 Excellent

George

Travelled with group
Nice place. Good value.
Stayed 1 night in Dec 2022

10/10 Excellent

Alfredo, MIAMI GARDENS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff
Stayed 1 night in Nov 2022

10/10 Excellent

Aneta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and owner

Very nice place, clean, with a fridge. rather simple, but all you need is there and quite close to the lake.
Stayed 1 night in Oct 2022

8/10 Good

harold

Stayed 1 night in Jul 2022

10/10 Excellent

Eddie, West Bay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, very walkable and close to Bacalar main square
Stayed 1 night in Apr 2022

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2022

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Terri

Travelled with family
Location, service, cleanliness, price, devices por cooking. There was not anything we did not like.
Stayed 2 nights in Feb 2022

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Tlatoani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality and clean. No parking lot, ...........
Stayed 2 nights in Feb 2020

10/10 Excellent

Stefany Monserrat

Stayed 2 nights in May 2025