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Comfort Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Twin Room, Terrace, Pool View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Room, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Jaiba Mahahual, you'll be within walking distance of Mahahual Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Costa Maya Port and a few minutes from Mahahual Beach
  • Airport shuttle service available for a fee

Property Features

As a guest of Hotel Jaiba Mahahual, you'll find an outdoor pool, a rooftop terrace, and spa services. WiFi is free in public spaces. Hotel Jaiba Mahahual also features tour/ticket assistance, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis. This Mahahual hotel is smoke free.

  • 10 guestrooms or units
  • Conference rooms
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Jaiba Mahahual offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free toiletries. This individually decorated and furnished accommodation has separate dining areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. This Mahahual hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Dining room
  • Minibar
  • Private outdoor space
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Ecotours on site
  • Snorkelling nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Jaiba Mahahual
  • Jaiba Mahahual
  • Hotel Jaiba
  • Hotel Jaiba Mahahual Hotel
  • Hotel Jaiba Mahahual Mahahual
  • Hotel Jaiba Mahahual Hotel Mahahual

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.