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Capital O Oxtankah,chetumal bay

2.5 star property

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Photo gallery for Capital O Oxtankah,chetumal bay

Outdoor pool
Standard Room, 2 Double Beds (With View)
Standard Room (Three beds, with View) | View from room
Lobby
Property grounds

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tabasco 28 X Oaxaca, Caldera, Chetumal, QROO, 77900
  • Place, Dos Mulas
    ‪11 min drive‬
  • Place, Malecón de Chetumal
    ‪12 min drive‬
  • Place, Santuario del Manati
    ‪12 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (With View)

Standard Room, 2 Double Beds (With View)

Standard Room, 2 Double Beds (With View)

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Down duvets, desk, soundproofing, bed sheets

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Three beds, with View)

Standard Room (Three beds, with View)

Standard Room (Three beds, with View)

  • 16 sq m
  • Sleeps 6
  • 3 Double Beds

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includes taxes & fees
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About this property

Capital O Oxtankah,chetumal bay

Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided.
Capital O Oxtankah,chetumal bay offers 33 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Beds feature down comforters. Cable television is provided. Bathrooms include showers and bidets. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Capital O Oxtankah,chetumal bay, you'll be close to Dos Mulas. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • 7 minutes by car from Malecón de Chetumal and 7 minutes from Mega Escultura
Capital O Oxtankah,chetumal bay offers its guests an outdoor pool and a garden. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Chetumal hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Fan
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.

Property is also known as

Hotel Oxtankah
Capital O Oxtankah
AlterHome Hotel Oxtankah
Capital O Oxtankah,chetumal
Capital O Oxtankah chetumal bay
Capital O Oxtankah,chetumal bay Hotel
Capital O Oxtankah,chetumal bay Chetumal
Capital O Oxtankah,chetumal bay Hotel Chetumal

Capital O Oxtankah,chetumal bay Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 5 out of 33 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Redena

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Leonel

Liked: Cleanliness, staff & service
Excellent attention at front desk.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is no longer active, There is no hotel there and I waste my time
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unkempt roomsmelled
Verified

2/10 Terrible

REYNALDO ANTHONY

Disliked: Cleanliness, amenities, property conditions & facilities
Exeprience was horrible, the property/room advertised was not what we met. Place was under repair, grounds, pool were dirty! Not maintained.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Azalia

Disliked: Cleanliness, amenities, property conditions & facilities
Pool wasnt clean as it has a lot of derbis. There are missing tiles all over the pool floor. TV only showed one channel and it wasnt even clear. Beds are hard as rock and pillows are too flat.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Miguel Angel

Liked: Staff & service
La propiedad ya no trabaja con Expedia cambio de dueños ya no incluye piscina restaurante etc. El servicio no es lo basico, lo único malo es que no reciben tarjeta o dinero electrónico solo efectivo
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

jose david

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron el pago en Expedia. Solicitó la devolución de mi dinero
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opción de hospedaje ya que es muy limpio, tranquilo, excelente vista al mar, muy atento su personal.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper amables
Stayed 1 night in Dec 2023
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
Muy cerca de la playa de Calderitas y su mirador
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

RENE ALCANTARA

Liked: Staff & service
Sirve para descansar. es un hotel de 1995. y en la publicidad deben especificar que las habitaciones de 3 camas están en el ultimo piso y hay q subir escaleras.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena opción
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Ivan ismael

Liked: Cleanliness, staff & service, amenities
El aire acondicionado no enfría y el ventilador no servía
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Blanca Gabriela

Liked: Cleanliness, room comfort
Disliked: Staff & service
El wifi era malo , no salia agua caliente y la alberca no tenia agua
Stayed 2 nights in Dec 2022
Verified

6/10 Okay

Alberto

Liked: Cleanliness
Disliked: Property conditions & facilities
la television de uno de los cuartos muy pequeña (20x15 cms). el internet muy malo. la alberca sin cuidado.
Stayed 2 nights in Mar 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy decepcionados! Mala calidad y servicio.

Estamos muy decepcionados con nuestra estancia. Para empezar, por mala Suerte, tuvimos la primera habitación pegada a la recepción ruidosa y con luces prendidas toda la noche. Nada ideal cuando viajas con un bebé. El cuarto estaba un poco sucio, el ventilador nunca funcionó, no nos limpiaron el cuarto aunque nos quedemos 2 noches, y nunca tuvimos agua caliente. La sábanas son como periódico y la cama súper dura. En cima de todo esto, habíamos dejado la ropa de Mi bebé (1 pentatlón y 2 calcetines) a secar a fuera de nuestro cuarto para no ponerlo dentro, y desaparecieron sin explicaciones…. Para mi es lo Más normal cuando las habitaciones cuentan con una área exterior, de dejar una cosas secando sin riesgo que te las roban.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable recomendable por la vista, la alberca es bonita y las recamaras estan equipadas. Lo único negativo es en las mañanas los gallos no dejan dormir
Stayed 1 night in Jan 2021
Verified

8/10 Good

Dino

Liked: Cleanliness, staff & service, amenities
Ottima posizione ...pulito.....gentili.....buon rapporto qualita prezzo....
Stayed 3 nights in Dec 2020
Verified

8/10 Good

Juan Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

La atención es excelente, el personal es muy amable. Las instalaciones están en buen estado, en muy buena ubicación. Cumplen con los protocolos de salud. Se batalla con el agua caliente.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

MAGALI

Liked: Staff & service, room comfort
Hotel grande excelente vista. Alberca con agua templada muy agradable. Buena limpieza. Habitaciones grandes. Les falta modernizar sus televisores y aire acondicionado
Stayed 1 night in Jun 2020
Verified

4/10 Poor

Roberto

Stayed 1 night in Nov 2024
Verified

8/10 Good

Jorge Iván

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Emelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Alfonso

Stayed 1 night in Mar 2024