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OYO Hotel Colibri

2.5 star property

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Photo gallery for OYO Hotel Colibri

A hotel room with two beds, a desk, a mirror, and a painting on the wall.
A hotel room with two beds, a TV, a mirror, and a small table.
A spacious living area with white furniture, a wooden coffee table, and a balcony with a railing.
A building with a sliding glass door entrance, a small step leading up to the door, and a window with a curtain.
Lobby sitting area

Reviews

4.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Plutarco Elias Calles #205, Heroes, Chetumal, QROO, 77000
  • Place, Palacio Municipal De Othon P. Blanco
    ‪5 min walk‬
  • Place, Museo de la Ciudad
    ‪9 min walk‬
  • Place, Explanada de la Bandera
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A bedroom with a bed, a nightstand, a dresser, a mirror, and a door.

Standard Room, 1 Double Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a window with curtains, a painting on the wall, and a door leading to another room.

Standard Room, 2 Double Beds

  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with three single beds, white linens, and a ceiling fan.

Standard Room, Multiple Beds

  • 18 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Standard

A single bed with white bedding and pillows, a black headboard, and a white wall.

Standard

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Three beds

A single bed with white bedding and pillows, a black headboard, and a white wall.

Standard Three beds

  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Standard Two Beds

A hotel room with two beds, a desk, a mirror, and a painting on the wall.

Standard Two Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

OYO Hotel Colibri

This smoke-free hotel features a snack bar/deli, coffee/tea in a common area, and dry cleaning. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour front desk, express check-out, and a communal living room.
OYO Hotel Colibri offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary toiletries. Rooms open to balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

With your stay at OYO Hotel Colibri, you're connected to a shopping center and just a quick walk from Palacio Municipal De Othon P. Blanco. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, a multilingual staff, and a communal living room
  • Within a 10-minute walk of Palacio Municipal De Othon P. Blanco and Museo de la Ciudad
There's a snack bar/deli on site. A free manager's reception is offered daily. WiFi is free in public spaces. OYO Hotel Colibri also features multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Self parking is free.

This Chetumal hotel is smoke free.

The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 40 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Individual decor
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO Hotel Colibri

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at OYO Hotel Colibri.

Property is also known as

HOTEL PLATAS chetumal
PLATAS chetumal
Hotel Platas
OYO Hotel Colibri Hotel
OYO Hotel Colibri Chetumal
OYO Hotel Colibri Hotel Chetumal

OYO Hotel Colibri Reviews

Reviews

4.6
Rating 10 - Excellent. 5 out of 35 reviews
Rating 8 - Good. 3 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 18 out of 35 reviews

4.8/10

Cleanliness

4.6/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
I liked the 24 hr service. I liked that it was in town
Stayed 2 nights in Apr 2019
Verified

2/10 Terrible

Armando

Disliked: Cleanliness, property conditions & facilities
That place is mess
Stayed 1 night in May 2025
Verified

6/10 Okay

Crystalene

Disliked: Property conditions & facilities
Very basic hotel for traveling on a budget. Nothing fancy. The courtyard is an empty and dirty with an equally empty mildewed pool. If you’re there for business, it’s a basic room. Building is kinda dilapidated and needs some updating and better maintenance overall but hey it’s a decent neighborhood and cheap.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness
2
Stayed 1 night in Mar 2025
Verified

6/10 Okay

William

Disliked: Amenities, property conditions & facilities
It's everything I look for in a stay. A bed, bath, a low price and that's about all I need. The bath could have used ventilation but the window opened onto a block wall. There was A/C, but the controls didn't work. It's freeze or stew. Not for the weak deluxe traveler. Met my low needs.
Stayed 4 nights in Mar 2025
Verified

2/10 Terrible

RHEA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should not be on travelocity. It is a run down, bug infested, water damaged, no hot water, no facilities, no help to drag luggage up 2 flights of stairs...I am a 73 yr solo female traveler and felt unsafe the whole time I was there. No effort on this makeshift hotel to accommodate in any way. DO NOT STAY HERE.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Patricia

La habitación es sencilla, las pareces están húmedas y la pintura se cae, la regadera un poco tapada, para un día de de
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

PAMELA ELIZABETH

Disliked: Cleanliness, amenities, property conditions & facilities
Urge renovación, las sábanas con agujeros, la manija del clóset se zafaba y no podías abrir el clóset, todo esta muy deteriorado los colchones incómodos. No tenían agua caliente y me subieron un cuarto de cubeta con agua caliente para que me bañara a jicarazos. Definitivamente no es lo que esperaba para unas vacaciones, solo reservé una noche, de haber sido más, al otro día me salía.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Rent men lite hård säng. Trevlig personal.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Todo bien de acuerdo a lo que nos ofrecieron. Y solo un detalle que le pongam un sello a las puertas habia una cucaracha en el baňo o fumiguen
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación olia a humedad terriblemente, tuvimos que solicitar aromatizantes, las ventanas del baño rota, cucarachas en el baño, La sabadas manchadas, Muy mala recomendación
Stayed 1 night in Sep 2025
Verified

8/10 Good

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
La verità parece un robo cobrar 600 peso un installazione misera
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Humedad mal olor
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Nathy

El lugar estaba cerrado con candado
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

HUGO

Disliked: Amenities
Quiero pensar que esto es una burla, verdad ???? El día de mi llegada reporte que el hotel está CERRADOS y en el chat de Expedia MADIE ME PUDO AYUDAR tuve que buscar otro hotel por mi cuenta como podrán ver en mis viajes, espero una compensación porque no pueden engañar a sus clientes de esta manera
Puerta del hotel cerrada con candado desde hace más de 3 días según me dijeron los vecinos
Stayed 1 night in Aug 2025
Verified

8/10 Good

Edgar Alejandro

Liked: Cleanliness, staff & service
No tenían pago con terminal disponible, ni cambio en efectivo, pero al final, todo bien
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Liinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PÉSIMO LUGAR, ademas de descuidado no esta limpio, hay cucarachas, esta viejo y da miedo dormir ahi. Agua fria. Jamas regresaré.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTAFA - FRAUDE - FOTOS FALSAS

Es una ESTAFA, un FRAUDE. Las fotos no son de la propiedad. LAS FOTOS SON FALSAS. Es un engaño. POR FAVOR no reserven porque el HOTEL no es el mismo de las fotos anunciadas.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Mayela

hotel x
Stayed 5 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOS DIERON UNA HABITACION QUE PARECIA MAS CUARTO DE SERVICIO SIN TELEVISION NI VENTANA, PESIMO LUGAR, NO VOLVERE A ESE HOTEL
Stayed 1 night in May 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From day one the toilet tank never fill and never flush well, report front desk but no plumber to fix. While whole time I stay. Last 2 days my room have no tv cable, I report and they can’t able to reach dish company. My room have no wifi, I have to come outside to common area to use wifi, when I report front desk then they say that your room is far from signal range. Then why say room have wifi on site. I have big problem while checking in. They say my card didn’t accept but it work at the atm well. They want money in cash in there hands , I think that is the whole point. My paper say that my price is included my 2 kids and 2 adult but they still charge me for 1 extra kid every day which I stay. Very terrible experience and front desk don’t talk English at all. And after all which room I stay number 9 don’t have remote for ac , I have get up and on and off from breaker and I can’t adjust the speed, it set on 1 and I have get up always to off it all the time at mid night during my sleep. Very terrible experience and it’s all true you can contact the company and check
Stayed 11 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Esta mas o menos con relacion al precio, el personal poco amable
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Leslie

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Orlando

Stayed 3 nights in Nov 2025