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Hotel Rosa del Alba

2.0 star property

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Photo gallery for Hotel Rosa del Alba

Reception
Lobby
View from property
Reception
View from property

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
159-b Av de los Héroes Centro, Centro, 77000 Chetumal, Q.R., Chetumal, QROO, 77000
  • Museum of Maya Culture
    ‪3 min walk‬
  • Chetumal Ferry Terminal
    ‪14 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪17 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪9 min drive‬

Room options

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Rosa del Alba

Hotel in Chetumal with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has a communal living room and free WiFi in public areas. Change of towels is available on request.
Hotel Rosa del Alba offers 40 accommodations with complimentary bottled water. Televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

During your stay at Hotel Rosa del Alba, you're just a quick walk from Museum of Maya Culture. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include a communal living room
  • Steps from Museo de la Ciudad and 3 minutes by foot from Museum of Maya Culture
Hotel Rosa del Alba offers its guests a communal living room. Public spaces have free WiFi.

This Chetumal hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • There is limited hot water on site.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

OYO Hotel Rosa del Alba
Hotel Rosa del Alba Hotel
Hotel Rosa del Alba Chetumal
Hotel Rosa del Alba Hotel Chetumal

Hotel Rosa del Alba Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

3.4/10

Amenities

6.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service
Made 2 res with these scammers. First one, uneventful. Checked with desk re: next res, a-o.k. On return the scam began. First they claimed it was not prepaid. Then they said they only did business with booking.con. i ANEVER DO i polutelt remibdd them of my first book with them. DO NOT PAY THESE SCAMMWRS. Not only did they want me to pay again, they wanted at a higher rate. I refused and had to seek where to go at this late hour. Very inconvenient, and sure to cost more than with orbitz online. There should be a warning lavel on them,if you let them continue defrauding your customers at all. This extorsion seldom occurs in Mexico, save for the worst places. I EXPECT A FULL REFUND.
Stayed 1 night in Jul 2022

8/10 Good

MARCUS

Stayed 4 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Good

Hotel is in a good location. Cheap, basic, no frills room.
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very poor quality room. Broken shower, poor quality towels. Uncomfortable bed even dusty the first night. People talking at the lobby could be heard easily from inside the room. Compared to another hotel of same category, same chain, much much worse. Not a good place to have a good night sleep in general.
Stayed 3 nights in Jan 2021

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located, helpful staff, and a clean hotel. I’ll be staying again
Stayed 1 night in Dec 2020

8/10 Good

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

This is a perfectly located hotel that is open air, with the option of ac, so if you are into luxury, you may not like it. It was perfect for us. Anyway, can’t beat 450 pesos a night!
Stayed 1 night in Dec 2020

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escaping Hurricane Delta

Great stay at Rose de Alba. Staff was great. Room had everything we needed. Central location cerca mercado.
Stayed 1 night in Oct 2020

6/10 Okay

Fredy

Travelled with family
Liked: Staff & service
Regular
Stayed 1 night in Dec 2024

2/10 Terrible

Alexis Edardo

Stayed 1 night in Dec 2022

4/10 Poor

Gustavo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Encontré una cucaracha en la habitación, la reporte a recepción e incluso le pedí insecticida para poder dormir, la habitación no tenía papel de baño ni toallas
Stayed 1 night in Oct 2022

6/10 Okay

Ivan

Disliked: Room comfort

Un hotel muy básico para dormir solamente

Solo llegué a dormir, es un cuarto muy pequeño, no muy cómodo y hay mucha gente haciendo escándalo, parecen vivir ahi, me sentí algo inseguro, no me agrado, por ese precio en otras ciudades encuentras algo mejor, ejemplo, en Bacalar...
Stayed 1 night in Sep 2022

2/10 Terrible

MAGDIEL

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia ofrece una cosa y cuando llegas te encuentras con algo muy diferente, no sé donde tomaron las fotos que publicitan y convencen, porque la propiedad es pésima, nada que ver con lo que ofrecen, no tomé la reservación que hice porque lo consideré un abuso y una falta de respeto al consumidor
Stayed 1 night in Sep 2022

10/10 Excellent

Gerson

Stayed 1 night in Aug 2022