See all properties

Hotel Suites Arges - Centro Chetumal

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Suites Arges - Centro Chetumal

Terrace/patio
Exterior
Junior Suite
International cuisine
Standard Studio | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Lazaro Cardenas 212, Av. Juarez, Chetumal, QROO, 77000
  • Place, Museum of Maya Culture
    ‪8 min walk‬
  • Place, Explanada de la Bandera
    ‪10 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

8.0 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessibility

Standard Room, 2 Queen Beds, Accessibility

Standard Room, 2 Queen Beds, Accessibility

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 40 sq m
  • Sleeps 2
  • 1 Large Single Bed OR 1 Double Sofa Bed

Similar properties

Pool
Hotel Marlon
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
3.8 out of 5, Good, 464 reviews
Hotel Marlon

About this property

Hotel Suites Arges - Centro Chetumal

Hotel in Chetumal with a 24-hour front desk and a coffee shop
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Hotel Suites Arges - Centro Chetumal offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Suites Arges - Centro Chetumal. During your stay, you're just a quick walk from Museo de la Ciudad. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Mantura, a bistro that serves international cuisine
  • Full breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Steps from Museo de la Ciudad and 6 minutes by foot from Museum of Maya Culture
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 24 square feet (2 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Suites Arges - Centro Chetumal. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 3-star Chetumal hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM and noon.
Mantura - This bistro specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:30 AM to noon for a fee: MXN 250 for adults and MXN 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Mantura

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 31-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Heated floor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 200
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per day, plus a deposit of MXN 200 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 2000 per accommodation, per stay
  • A tax is imposed by the city: MXN 16.97 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 200 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: MXN 200 (subject to availability)
  • Late check-out fee: MXN 200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Suites Arges Chetumal
Suites Arges Chetumal
Suites Arges
Hotel Hotel Suites Arges Chetumal
Chetumal Hotel Suites Arges Hotel
Hotel Hotel Suites Arges
Hotel Suites Arges
Suites Arges Centro Chetumal
Hotel Suites Arges Pet Friendly
Hotel Suites Arges - Centro Chetumal Hotel
Hotel Suites Arges - Centro Chetumal Chetumal
Hotel Suites Arges - Centro Chetumal Hotel Chetumal

Hotel Suites Arges - Centro Chetumal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 222 out of 526 reviews
Rating 8 - Good. 172 out of 526 reviews
Rating 6 - Okay. 71 out of 526 reviews
Rating 4 - Poor. 35 out of 526 reviews
Rating 2 - Terrible. 26 out of 526 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, excellent food, fresh juices, nice gated parking and pool area.
Stayed 2 nights in Sep 2025

2/10 Terrible

Roxana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Walkable close to almost everything
Stayed 3 nights in Sep 2025

8/10 Good

Jose Hernan

Stayed 1 night in Sep 2025

8/10 Good

Hillary

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Edilto

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Smirky staff
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Stayed 1 night in Jul 2025

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The beds were hard, the bathroom door material wa peeling off. The pool needs a major upgrade as its not what's showing in the picture. The water is not blue. Limited and tight parking.
Pool needs to be painted.
Stayed 2 nights in Aug 2025

6/10 Okay

shaherah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No outside food at pool

It is not nice that no outside food or drinks are allowed outside of your room and worst not the pool area. I could have agreed if there were no eating allowed by the pool area but it’s unfair that you have to buy food from the hotel to eat by the pool area when the pool is for hotel guests onlt
Stayed 2 nights in Aug 2025

8/10 Good

Juan Pablo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking lots.
Stayed 1 night in Jul 2025

8/10 Good

Bernadine

Liked: Property conditions & facilities
hospitality was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Edilto

Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Great value for your money. It’s not a “five star” hotel but I give it five stars for a hotel at this cost point. It is clean, good service, and in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Armando

Stayed 1 night in Jul 2025

4/10 Poor

burton

Stayed 1 night in Jul 2025

10/10 Excellent

Albert

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
They were very friendly to us and very kind to our pets
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Lisandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in Chetumal.
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

zamarie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

Barry

Stayed 2 nights in Apr 2025

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here with my family. No complaints
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis, Oswego

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 7 nights in Mar 2025

10/10 Excellent

Manuel Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025