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Hotel & Suites Oasis Bacalar

3.0 star property

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Super Premium "Penthouse" | Terrace/patio
Property video
Terrace/patio
Individually decorated, individually furnished, laptop workspace
Super Premium "Penthouse" | Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Av 3 Calle 26, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪5 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪13 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite "Mango"

Individually decorated, individually furnished, laptop workspace

Junior Suite "Mango"

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite "Bamboo"

Individually decorated, individually furnished, laptop workspace

Junior Suite "Bamboo"

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite "Tapir"

Individually decorated, individually furnished, laptop workspace

Premium Suite "Tapir"

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite "Pina"

Individually decorated, individually furnished, laptop workspace

Junior Suite "Pina"

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite "Coco"

Individually decorated, individually furnished, laptop workspace

Junior Suite "Coco"

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Suite "Tucan"

Individually decorated, individually furnished, laptop workspace

Premium Suite "Tucan"

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Super Premium "Penthouse"

Super Premium "Penthouse"

Super Premium "Penthouse"

  • Garden view
  • 200 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Suite "Mono"

Deluxe Suite "Mono"

Deluxe Suite "Mono"

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite "Manati"

Junior Suite "Manati"

Junior Suite "Manati"

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel & Suites Oasis Bacalar

Along with an outdoor pool, this hotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. Change of towels is available on request.
Hotel & Suites Oasis Bacalar offers 6 air-conditioned accommodations with ceiling fans. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hair dryers, change of towels, and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site.
During your stay at Hotel & Suites Oasis Bacalar, you're just a quick walk from Laguna Bacalar Ecological Park. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Fort of San Felipe and 4 minutes by foot from Laguna Bacalar Ecological Park
Hotel & Suites Oasis Bacalar offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel & Suites Oasis Bacalar. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, Samsung Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 001-025-000268/2026

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

& Suites Oasis Bacalar Bacalar
Hotel & Suites Oasis Bacalar Hotel
Hotel & Suites Oasis Bacalar Bacalar
Hotel & Suites Oasis Bacalar Hotel Bacalar

Hotel & Suites Oasis Bacalar Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 115 out of 133 reviews
Rating 8 - Good. 16 out of 133 reviews
Rating 6 - Okay. 2 out of 133 reviews
Rating 4 - Poor. 0 out of 133 reviews
Rating 2 - Terrible. 0 out of 133 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Isha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, especially the kids pool, large rooms, and proximity to town center. We would definitely stay here again!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant stay in a great location not far from the lagoon.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
They contacted us that they were running a special during our stay and assisted us in canceling our previous reservation and getting the special price....how wonderful and unexpected. The place is lovely, people are wonderful, convenient to great places to eat....couldn't ask for more.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are super friendly and there is lots of dining, shopping and attractions nearby. Would highly recommend this property. Great place for families or couples!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment with all the facilities and really nice helpful staff. Also super close to the main town centre.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Åshild Vølstad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very nice place and good value for money. Very clean and home cozy place. Vould highly recomend and very nice people
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

JELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Wonderful staff, so friendly and helpful. A little oasis in the middle of Bacalar.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bacalar

It’s very nice and reasonably priced. Plenty of room with comfortable bed and good kitchenette. Nice shady patio out the side door. Would definitely stay there again if in the Area. Beautiful area to visit and not so touristy. Hotel is in a great location in town. Easy to walk to most places in town.
Stayed 9 nights in Feb 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Steven went above and beyond to make us feel welcome and he even was there when we checked out and gave us Bacalar coffee mugs to take home.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

jayne

Love the smaller surrounding. Easy to walk to everything. Rooms a nice size and added plus with full kitchen. Pool could use more chairs. Would be nice to get English on the tv. We enjoyed our time!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground floor suite Piña was immaculate and perfectly equipped for all our needs at an enormous discount from rack rates. Plus the hotel's location was just one block from the two best restaurants in town Bacalar lagoon fro ting La Playita and Italian beyond excellence Finisterre.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel in a great location

Excellent hotel in perfect location. Very large, clean room with small kitchen. TV and safe too. The pool was super clean and has lots of chairs. Walkable to everything downtown. Very safe area
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Sarah-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like you’re at home with all the amenities of the appartment. Very clean! Friendly and helpful staff. Very good location and quality/price friendly!!
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room it was a perfect option for my family(2adults 3 kids). We spent out time walking around the town square and lagoon. Karla helped us book our lagoon tour which was amazing. Great overall experience for our first time visiting Bacalar. We thank everyone and we’ll definitely come back!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in very clean and beautiful, felt like a little hidden jungle oasis inside the town. Everything was pleasant and the provide with free bottled water too in the room. Only thing I didn’t like was the smell of the water from the shower.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very cute and cozy establishment. I really enjoyed my stay, it was at the perfect location with everything at walking distance and the staff was very friendly and accommodating. I would highly recommend.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Tomas

Liked: Staff & service, amenities, property conditions & facilities
This was a very stay. Great location, Wi-Fi and hot water. The street can be a little noisy at times but I was still able to get some sleep. My only complaint is that they need to buy new bedding and towels as they are very worn out. Otherwise it was a very nice stay.
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A True Oasis! Hotel Oasis was the perfect getaway! The location couldn’t be better—super convenient to everything, yet peaceful and relaxing. Our suite was beautiful, spacious, and thoughtfully equipped with a kitchenette and everything we needed for a comfortable stay. The grounds were absolutely stunning, filled with vibrant plants and peaceful spots to relax. The lush fauna really made it feel like a tropical retreat. What truly set this place apart, though, was the staff. Every single person we interacted with was warm, helpful, and genuinely kind—they made us feel like family from the moment we arrived. Can’t wait to come back—Hotel Oasis truly lives up to its name!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Lendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel & Suites Oasis Bacalar. The location is wonderful, very walkable to everything. Karla and Mario were so helpful. The entire staff went the extra mile to make sure our stay was perfect. We accidently left a personal item and they immediately contacted us so we were able to swing back by and pick it up! They are so honest and trustworthy and so very helpful. The hotel is beautiful, the pool is refreshing. I highly recommend staying here. Thank you so much, we will definitely be back!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy checkin checkout. The personal is very nice and friendly. I asked them about the attractions and area. They recommended a boat tour in the lake and he showed me a nice route for walking. The room was a junior suite with a kitchen, it was clean and comfortable with a small patio. The location is excellent for dining, coffee and walking. I would stay at the hotel again if I travel to the area again.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly.. Apartments are super spacious and cleaned. Coffe, sugar, water and cooking oil. The pool was clean and great to use. We love they recycle. Laguna is a block away.. its a walk from ado, but we opted for a taxi. 50 pesos.thanks Steven, Mario, Marco and Karla. We went dancing to Catrina which was fun and safe.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Loved this little gem of a place. We had a second floor room over looking the pool. The room was very spacious. There was a small kitchen with a fridge and gas cooktop. The shower was great, good pressure and hot water. The bed was comfy. It has a nice pool area. The hotel is very clean. Location is walking distance to the lagoon, several restaurants and stores. The Ado station is a fifteen minute walk. The staff are friendly and helpful.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so amazing! I moved rooms while I was here because they upgraded me to a bigger room. I left a tip for the housekeeper, and she reported it as something I left behind. I needed a taxi to Chetumal early in the morning, and they called and booked it for me the day before. It’s conveniently located close to the shore and el Centro. Thank you! I had a very enjoyable stay.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious suite with comfortable bed and extra pillows. Pool is wonderful, kitchen is spacious and well equipped. Air conditioning works very well. Staff are outstanding and very helpful! Parking is on the street, and our car was broken into. They stole our laundry bag with our new running shoes to wear home on the plane, our prescription eye glasses - which were in cases in the glove box, so they probably thought they were sunglasses- and the spare tire from the trunk. But this could happen anywhere, so it is not a reflection on the hotel.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Very attentive and thoughtful staff - mario was excellent! Very clean and thoughtfully equipped room. The colibri room was a small one for 1 person. After i booked it - they sent me a message explaining that it was not a full sized room - i thought that was so thoughtful. The room still had a fridge, coffee maker, coffee, tea, sugar, cups, a spoon, drinking water, a place for clothes, A/c, etc many windows and good airflow. Of course it’s own bathroom and towels. The only thing it didn’t have was a quilt - but this is not customary here. The property is well located close to the lagoon and restaurants. The pool is a good temperature and well-designed with places to sit in the pool and areas of sun and shade. Everything was very clean and the property felt secure. At the end mario requested a taxi for me and the ride to the ADO was 40 pesos. Thank you to the staff for an excellent stay.
Stayed 1 night in Sep 2024