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Hotel Museo Matan Ka'an

3.0 star property

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Photo gallery for Hotel Museo Matan Ka'an

Interior
Superior Room
Interior
Reception
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Huachinango S/N, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪2 min walk‬
  • Place, Mahahual Lighthouse
    ‪18 min walk‬
  • Place, Maya Water Park
    ‪8 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Museo Matan Ka'an

Along with an outdoor pool, this smoke-free hotel has a swim-up bar and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
Hotel Museo Matan Ka'an offers 39 accommodations with air conditioning. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Museo Matan Ka'an, you're just a quick walk from Mahahual Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the swim-up bar
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Mahahual Beach and a 4-minute drive from Costa Maya Port
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the swim-up bar. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hotel Museo Matan Ka'an. Self parking is free.

This 3-star Mahahual hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 per person
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 220 per person
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an hotel Hotel
Matan Ka'an hotel Mahahual
Matan Ka'an hotel By Guruhotel
Matan Ka'an hotel Hotel Mahahual

Hotel Museo Matan Ka'an Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 320 out of 734 reviews
Rating 8 - Good. 271 out of 734 reviews
Rating 6 - Okay. 100 out of 734 reviews
Rating 4 - Poor. 24 out of 734 reviews
Rating 2 - Terrible. 19 out of 734 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Isaak Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the beach is near!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean location, right across the street from the beautiful beach And close to everything We will definitely stay here again
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Gina

Liked: Cleanliness, amenities, property conditions & facilities
The staff was fabulous! Room was clean. Spent a lot of time in their courtyard. Very enjoyable!
Stayed 21 nights in Jan 2026
Verified

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent near the beach very clean friendly staff.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
Spotless room. Great check in.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

dan

Disliked: Cleanliness, amenities
decent condition barely but nice staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at this hotel Always a pleasure
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Reyes

Liked: Amenities
Great place...everything as expected
Stayed 1 night in Feb 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel one short block away from the malecon and the beach.
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Jasky Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 11 nights in Jan 2024
Verified

6/10 Okay

Carlos

Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and a lot of dinning options. Love it
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. The pool is clean and refreshing. Walking distance to beach and local food.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, reception check,in could habe been better
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Paul

Disliked: Staff & service, property conditions & facilities

Basic hotel

Basic hotel - the management and staff do the bare minimum
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Coral

Liked: Cleanliness
The hotel is okay and in a good location. The rooms are outdated but reasonably well equipped. There is no soundproofing at all — you can hear everything outside the room, including people swimming in the pool. In addition, they decided to do renovations in the room next door exactly when we decided to take an afternoon nap. Very frustrating.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all around and especially front desk are amazing and wonderful hosts. I will return
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Lisa

Disliked: Staff & service, amenities
They only answer via message - not live voice And it takes them 24- 48 hours as a MINIMUM to Answer any questions or Concerns. They also don’t do airport transportation.
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

leidy

The rooms need updating & blockout curtains. There was a dead cockroach in our room. The pool area is very clean and nice. The location is perfect as it’s close to the beach.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was they don’t provide beach towels
Verified

6/10 Okay

Hector

Liked: Cleanliness
It’s just ok, I guess for your money. I have been staying in this hotel for years every time I visit Mahahual. They have not mad any improvements. Just a place to sleep and shower. The breakfast is not good at all. Not much effort in the cooking and serving.
Stayed 2 nights in Jul 2025