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OYO Hotel Marías,Aeropuerto Internacional de Chetumal

2.5 star property

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Photo gallery for OYO Hotel Marías,Aeropuerto Internacional de Chetumal

Garden
Interior detail
Suite (Master)
Suite (Master)
Exterior detail

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
27 Calle General Plutarco Elías Calles, Chetumal, QROO, 77090
  • Place, Fisherman's Fountain
    ‪10 min walk‬
  • Place, Museo de la Ciudad
    ‪11 min walk‬
  • Place, Museum of Maya Culture
    ‪13 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Soundproofing, free WiFi, bed sheets

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Soundproofing, free WiFi, bed sheets

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (Three beds)

Soundproofing, free WiFi, bed sheets

Standard Room (Three beds)

  • 18 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

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About this property

OYO Hotel Marías,Aeropuerto Internacional de Chetumal

This smoke-free hotel features an outdoor pool, a 24-hour front desk, and a convenience store. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, ATM/banking services, and a banquet hall are onsite.
OYO Hotel Marías,Aeropuerto Internacional de Chetumal offers 19 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Chetumal hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at OYO Hotel Marías,Aeropuerto Internacional de Chetumal, you're just a quick walk from Museo de la Ciudad. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include convenience store and an ATM
  • Within a 15-minute walk of Museo de la Ciudad and Malecón de Chetumal
As a guest of OYO Hotel Marías,Aeropuerto Internacional de Chetumal, you'll find an outdoor pool, a garden, and a convenience store. Public spaces have free WiFi. Self parking is free.

This Chetumal hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

OYO Hotel Marías
OYO Hotel Marías Aeropuerto Internacional de Chetumal
OYO Hotel Marías,Aeropuerto Internacional de Chetumal Hotel
OYO Hotel Marías,Aeropuerto Internacional de Chetumal Chetumal

OYO Hotel Marías,Aeropuerto Internacional de Chetumal Reviews

Reviews

6.2
Rating 10 - Excellent. 15 out of 66 reviews
Rating 8 - Good. 12 out of 66 reviews
Rating 6 - Okay. 17 out of 66 reviews
Rating 4 - Poor. 7 out of 66 reviews
Rating 2 - Terrible. 15 out of 66 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dante

Liked: Cleanliness, amenities, property conditions & facilities
The service Is Excellent
Stayed 1 night in Jun 2025
Verified

8/10 Good

ED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great basic accommodations
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Genecis

I wasn't able to check in without any notice; the Hotel was closed. A neighbor next door informed us that the hotel is closed because the electricity and water had been disconnected
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Mariana

Regular
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service
Great front desk staff. Clean room. Excellent price.
Stayed 3 nights in May 2023
Verified

4/10 Poor

Sheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floors were not clean. There was hair on the floor and in the shower. The sheets and one towel that was given were threadbear from age. The pool was closed due to maintenance. The only positive is that the air conditioner worked well.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Ortwin

Liked: Staff & service, amenities
Parking area needs to be maintained clean and brushed frequently, parking. Lot was too bushy.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel stay of my life so far.

Booked this stay which was to be a king bed suite. Hotels.com contacted the location, as usual hsppens, and the reservation was confirmed. Oyo Hotel Marías did process the deposit for a king suite per the contract. The balance was to be paid upon arrival. When I did arrive the attendant would not process a credit card payment and demanded cash. That was the start of the breach of contract. This was a nonrefundable booking. Finally get to the room to find 2 double beds and it was not the suite I booked. She made up done excuse that it was double booked by Hotels.com, but then they should not have accepted the contract or charged the deposit if it was already booked. Sure seems like a fraudulent transaction. Then discovered that the bedding was dirty. The first attendant was gone at this point and the new attendant did try to make the situation better by changing the dirty sheets and pillow cases. She did the best she could with the mess. There was dried blood on one pillowcase, and a stain in the middle of the bedsheet from what was probably an amorous encounter by the last occupants. The new sheets weren't much better, and some were threadbare in places. The bed was well worn so not a comfortable sleep at all. Also noticed a squashed cockroach on the wall that had to have been there for a while as it ess all dried out. Oh, and no hot water. Left early in the morning and upon leaving, the 3rd attendant said she'd have someone check. Wasn't going to wait around for that.
Seeing the mattress when the attendant took off the stained sheets.
Stained pillowcase
Stained pillow
Another stained pillowcase
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Alexei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuando llegue el Hotel hacia una semana que estaba cerrado por motivos que desconozco. Y no me informaron nada.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

JOSUE GIOVANNY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían quitarlo de la plataforma, no está funcionando el hotel y aún así te cobran la estancia, estoy viendo el reembolso, un robo total
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mariana

Liked: Amenities
Buena hotel si solo vas a dormir
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Aylin vianey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio no atienden

Llegamos al hotel y estaba cerrado, se veía abandonado, nadie en recepción y me hicieron el cobro en mi tarjeta como si hubiera hecho el check in cuando no lo hice nunca porque estaba cerrado el hotel, hablé por teléfono y nunca contestaron las llamadas, estuve afuera del hotel media hora y estaba apagado todo y cerrado, no atienden ni las llamadas Tuve que retirarme a conseguir otro lugar para ir a dormir pésimo servicio
Stayed 1 night in Sep 2025
Verified

8/10 Good

Adonai

Liked: Cleanliness, amenities, property conditions & facilities
Acorde al precio
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Luis Hugo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Mantenimiento preventivo y continuo

El lugar es bueno, bien ubicado, tranquilo y un plus la alberca. Pero se debe DAR MANTENIMIENTO permanente y constante; aires acondicionados sucios de los filtros, el de la habitación 6 dejo de funcionar, los inodoros gastan mucha agua, el agua de la alberca está TURBIA hay que activar filtros por las noches. No dejen caer su hotel por falta de mantenimiento.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities
Que es un asco, el personal es muy grosero
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

JACOBO ELEAZAR RODRIGUEZ

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
La habitación que me dieron estaba sucia, con algo pegajoso en el piso, chicles en la cama. Las sabanas sucias y mucho ruido de la calle.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Brenda Judith

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel en apariencia viejo, la habitación olía ma!!

La habitación sábanas muy viejas y con muchas manchas, al igual que las almohadas y las fundas muy nejas y n apariencia sucias con cabellos, la regadera acumulaba el agua y la taza del baño no juntaba agua había que echarle con tina para que descargara bien, el baño olía a orines. Aunque estuviera recién lavado, la alberca el agua se veía sucia, mala experiencia la verdad.
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Marco Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prometen agua caliente y no la hay, prometen una alberca y esta esta sucia y descuidada, tiene huéspedes con niños que buscan divertirse en la albercas y se les ocurre ese dia limpiarlas y echarle los quimicos dejandola inhabilitada. Se estaba quemando algo en una habitación y no avisaron a los que estabamos ahi del peligro, nos percatamos por los ruidos y el humo que se manifesto. No tiene personal capacitado, se le hizo comentario al que estaba en turno y solo dijo pues quejese, el hotel es un desatre, fue una experiencia horrible.no la recomiendo
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Sandra Guadalupe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene unas intalaciones muy viejas y deterioradas, las habitaciones sin mini bar y no cuentan ni con un refrigerador en todo el hotel y el servicio pesimo me tube que salir el mismo dia y no me dieron ni un rembolso parcial
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Luis Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien ubicado y cómodo

El hotel está cerca del malecón y del centro, buena ubicación, lugar para estacionarse, calle tranquila. Es un hotel cómodo, tiene alberca, la señorita de recepción muy amable, la de cabello rubio, la señora es poco amable e indiferente. Instalaciones buen, mobiliario cumple.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

jose javier

Disliked: Property conditions & facilities
El alberca estaba fuera de servicio, aire acondicionado no funcionaba, el staff fue amable la mayor parte del tiempo
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

María consuelo

Liked: Cleanliness

Reservación engañosa

La limpieza estuvo bien lo único que agregaría es que el aire acondicionado no llega en todo el espacio de la habitación también me sentí engañada en el momento de reservar la habitación porque ofrecía cosas y al final cuando llegué no cumplían las expectativas por lo que yo había decidido reservar aquí en el hotel yo reservé una habitación por la alberca porque tengo niños tenía otras opciones para reservar en otro hotel pero ese me pareció muy bonito pero fui engañada
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

manuel jesus

Liked: Cleanliness, property conditions & facilities, room comfort
Fue exelente, buen servicio
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel no cuenta con la etica y la empatia el señor (beto) que es el encargado del hotel maria ,se le informo que no hay agua caliente y simplemente contesto que es domingo y que no tiene ninguna solocion y te alsa los ombros como diciendo que no le importa y no piede hacer nada su actitud fue grosera tuvimos 2 dias sin agua caliente no recomiendo el hotel
Stayed 2 nights in Jun 2025