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Bacalar 102 Hotel

2.5 star property

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Photo gallery for Bacalar 102 Hotel

Double Room, 1 Double Bed, Pool View
Flat-screen TV
Outdoor pool, pool loungers
Design Room | Bathroom
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪5 min walk‬
  • Place, Polytechnic University of Bacalar
    ‪19 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed, Pool View

Double Room, 1 Double Bed, Pool View

Double Room, 1 Double Bed, Pool View

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Design Room

Design Room | View from room

Design Room

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Bacalar 102 Hotel

This hotel features an outdoor pool, a restaurant, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Bacalar 102 Hotel offers 20 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Bacalar 102 Hotel, you're just a quick walk from Lake Bacalar. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • 8 minutes by foot from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at Bacalar 102 Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Bacalar hotel.

Bacalar 102 Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300.00 per pet, per stay, plus a deposit of MXN 300 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar

Bacalar 102 Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 81 out of 211 reviews
Rating 8 - Good. 68 out of 211 reviews
Rating 6 - Okay. 32 out of 211 reviews
Rating 4 - Poor. 14 out of 211 reviews
Rating 2 - Terrible. 16 out of 211 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claudia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, the rooms, the food
Stayed 4 nights in May 2023
Verified

8/10 Good

MRS ADELE HIRST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, and we Could hear the TV next door, so it’s not soundproof. The staff were great, very helpful. In the morning they have coffee and a pastry if you want it. Lovely to have a swimming pool. I think they must have issues with the plumbing because they are doing a lot of work with the pipes behind the rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Nov 2025
Verified

4/10 Poor

shahin

Disliked: Cleanliness, amenities
We booked here last minute, stayed only one night but noticed it wasn’t that clean at all (one of the pillows was full of mold) Place was okay except for the cleanliness.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, cute small rooms with very comfortable beds
Stayed 1 night in Apr 2025
Verified

8/10 Good

Odalia

Liked: Staff & service, amenities, property conditions & facilities
The rooms are very small but convenient. The pool was relaxing. You need a vehicle if you stay there cause things are far
Stayed 1 night in Aug 2025
Verified

8/10 Good

Laureano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. Close I would stay here again
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rustic stay. Wold recommend for bypasses
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Away from lake
Stayed 1 night in Jul 2023
Verified

8/10 Good

Alexis

Liked: Staff & service
Disliked: Amenities
The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Martin

Liked: Amenities, property conditions & facilities
The only thing about is that doesn't have cable nether Netflix
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Alfredo

Disliked: Staff & service, amenities, property conditions & facilities
THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Nayeli

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
Stayed 7 nights in Jun 2022
Verified

4/10 Poor

iran

No hot water
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities
Vacation Review Budget First off, we do like to take vacations that are “luxurious” but we also take a lot of low budget trips to go away more often and see new places. This review is a budget review 2 things matter most to us 1 cleanliness and 2 a pool We are content with a basic room as long as we have beds and a bathroom and they are clean (a TV is nice but we have devices to watch content on) Cleanliness rating 9 Room rating 5, the room with the sofa bed is too uncomfortable to sleep on and had weak water pressure and the AC leaked into the room, the rooms are small but that was expected. Room amenities, AC, TV Hotel/condo/VRBO rating 7 Amenities, pool Pool rating 10, good sun and shade as sun sets with warm water Staff rating 10 Restaurant rating/options, n/a Location to things, a lot close but has to be driven/taxi If you’re looking for budget, I would and wouldn’t recommend, if you need the sofa bed it’s impossible to sleep on If you can share a double or are single I’d go back This review does not take restaurant food in the consideration There are plenty of (excellent) options nearby in driving distance
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mischel saib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Pequeña pero agradable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Victor Manuel

Liked: Cleanliness, property conditions & facilities
Los servicios
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Yassiri

La recepcionista
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Luis Manuel Flores

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación muy descuidada, se escuchaban todos los ronquidos de la habitación de al lado, muy sucio y mal ubicado. Me tuvieron que cambiar de habitación 3 veces por lo descuidado y sucio que estaba todo. La verdad claro ejemplo de que lo barato puede salir caro.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No el agua estuvo muy fría. La coladera del baño tapada, se encharca el agua, le dieron mantenimiento y quedó igual, agua para los cuartos no la reparten a tiempo.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michi

Liked: Cleanliness, amenities, property conditions & facilities
Excelente habitación y servicio
Stayed 2 nights in Nov 2025