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Centara Riverside Hotel Chiang Mai

4.0 star property

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Photo gallery for Centara Riverside Hotel Chiang Mai

2 restaurants, breakfast, lunch, dinner served; international cuisine
Fitness facility
Exterior
Executive Suite, River View
Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Chiang Mai-Lamphun, Tumbol Wat Kate,, 318/1, Chiang Mai, Chiang Mai Province, 50000
  • Riverside
    ‪1 min walk‬
  • Chiang Mai Night Bazaar
    ‪4 min drive‬
  • Tha Phae Gate
    ‪5 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Premium)

Deluxe Room, 2 Double Beds (Premium)

Deluxe Room, 2 Double Beds (Premium)

  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 58 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed, River View

  • 84 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 2 Double Beds, River View

Grand Suite, 2 Double Beds, River View

Grand Suite, 2 Double Beds, River View

  • 85 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 130 sq m
  • River view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, River View

Grand Suite, 2 Bedrooms, River View

Grand Suite, 2 Bedrooms, River View

  • 130 sq m
  • River view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Executive Suite, River View

Executive Suite, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 85 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

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includes taxes & fees
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About this property

Centara Riverside Hotel Chiang Mai

Riverfront hotel with 2 restaurants and a fitness center
2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Centara Riverside Hotel Chiang Mai offers 526 air-conditioned accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Centara Riverside Hotel Chiang Mai. During your stay, you're just a quick walk from Riverside. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and extended parking
  • Enjoy international cuisine with garden views at River Terrace, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute drive from Chiang Mai Night Bazaar and a few minutes from Warorot Market
  • Airport shuttle service available for a fee
Centara Riverside Hotel Chiang Mai offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12180 square feet (1132 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Centara Riverside Hotel Chiang Mai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Chiang Mai hotel.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10 AM.
River Terrace - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
China Palace - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Pool - This bar is located by the pool.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10 AM for a fee: THB 550 for adults and THB 275 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • China Palace
  • River Terrace
  • The Pool

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,180 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Riverside Hotel Chiang Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 275 for children
  • Airport shuttle fee: THB 600 per vehicle (one-way)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Centara Riverside Hotel Chiang Mai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chiangmai Holiday Inn
Holiday Inn Chiangmai
Holiday Inn Chiangmai Chiang Mai
Holiday Inn Chiangmai Hotel
Holiday Inn Chiangmai Hotel Chiang Mai
Chiang Mai Holiday Inn
Holiday Inn Chiang Mai Hotel Chiang Mai

Centara Riverside Hotel Chiang Mai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 371 out of 826 reviews
Rating 8 - Good. 317 out of 826 reviews
Rating 6 - Okay. 78 out of 826 reviews
Rating 4 - Poor. 38 out of 826 reviews
Rating 2 - Terrible. 22 out of 826 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Giovana, houston

Stayed 3 nights in Mar 2025

10/10 Excellent

an pang, Arcadia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
I have been staying in Centara Riverside every time I come to Chiang Mai for the past 5 years. The room is spacious with view. The breakfast buffet is tremendous. However, the bathrooms in the room desperately needs upgrade/remodel. Another complaint is long wait for the 5 guest elevators during checkout time, up to 30’minutes wait for a vacant elevator
Stayed 1 night in Feb 2025

8/10 Good

Thanaporn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Darrell, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with every amenity.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

4/10 Poor

PEGGY

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The room is pretty big but everythings too old and the door lock not working. Housekeeping never wash the cups
Stayed 4 nights in Feb 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big we had three people so it was good for us
Stayed 2 nights in Jan 2025

10/10 Excellent

Chee minh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite hotel in all of Chiang Mai

This is a fantastic hotel, excellent in every way. We have stayed there at least three times and are never disappointed. The staff are all first-class, from Alex the manager to housekeeping. The fees are very reasonable for the value. We visit Chiang Mai every year, and the Centara is our favorite hotel in all of Chiang Mai.
Stayed 4 nights in Jan 2025

8/10 Good

Aleksa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good solid hotel

Stayed 6 nights in Jan 2025

10/10 Excellent

wayne, melbourne

Stayed 4 nights in Jan 2025

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've lived in Thailand for years, had a rental car on this trip and am familiar with Chiang Mai. I very much enjoyed our stay at Centara. Earlier reviews stated that this property was run down. It appears to me to have been renovated very well. Our rooms were spacious, clean and very comfortable. Reception and restaurant/coffee shop were very nice (though over priced). The surrounding area had some -- but few -- restaurants, shops, massage businesses, coffee shops and convenience stores. The hotel is relatively far from Chiang Mai's old city and travel by taxi or ride share (Grab, etc) is a must. But that is true of most reasonably-priced hotels outside of old town Chiang Mai.
Stayed 4 nights in Jan 2025

10/10 Excellent

Roger, Vero Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel at a very reasonable price. I would not hesitate to stay there again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Aleksa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good solid hotel

Good solid hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

CYNTHIA, GRAND RAPIDS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious; the staff is attentive and polite. Compared to many hotels in the U.S., this experience is exceptional! They offer daily room cleaning, which we no longer receive in the U.S., warm hospitality, and a beautiful breakfast buffet. Centara is not located in the Night Bazaar, but is not far away, so those looking for that experience would need to take a short tuktuk or songtaew ride. We enjoyed being away from the Night Bazaar noise and busyness. I would recommend Centara to all.
Stayed 9 nights in Jan 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The property upstairs where the rooms are is just simply not clean. There were potato chips outside of the elevator for the entire four days we stayed there. When we first got there, our telephone didn’t work and the do not disturb button for our room never did work so we were never able to have a do not disturb sign. Not the type of hotel that I’m used to staying at.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This is a large / mega hotel. Opposite to some of the smaller boutiques. Looks like it was built in the 80s with heavy wood furniture, carpeted rooms very large bath. It is generous for space but bed runs on the small side. Mattresses had a slope from wear. Very unfriendly electrical system with rigid switches (very late 1970s design). Outlets for modern phones tablets and computers were difficult to find and access. Flat screen TV was an after thought. Water pressure was great, breakfast more than sufficient although the station attendants - especially noodle stand was hit and miss. Solid 7.5 to 8.1 overall. The Starbucks inspired cafe was nice, but a real business center area with printer would be a nice addition.
Stayed 6 nights in Dec 2024

10/10 Excellent

Somkiat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Evan

Stayed 1 night in Nov 2024

10/10 Excellent

Gabriele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

OLGA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Beautiful rooms Friendly staff Comfortable beds
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel. Staff very friendly. Only a short ride into city. Beds are super comfortable. Deluxe rooms are large but showing their age. Nice pool area and gym. Good value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis, Bluff City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Beautiful big room with great views of Chiang mai. Excellent well equipped gym
Stayed 1 night in Aug 2024

10/10 Excellent

David, Thalang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the hotel. The room was very comfortable and clean. The breakfast and evening buffets were really outstanding in terms of quality and selection. The staff were all so helpful and kind and had obviously been trained extremely well. I would not hesitate to recommend this hotel to anyone and we found it very good value for money.
Stayed 1 night in Aug 2024