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Centara Riverside Hotel Chiang Mai

4.0 star property

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Photo gallery for Centara Riverside Hotel Chiang Mai

2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Chiang Mai-Lamphun, Tumbol Wat Kate,, 318/1, Chiang Mai, Chiang Mai Province, 50000
  • Place, Riverside
    ‪1 min walk‬
  • Place, Ratchavej Hospital
    ‪2 min walk‬
  • Place, Chiengmai Gymkhana Club
    ‪10 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Grand Suite, 2 Double Beds, River View

Grand Suite, 2 Double Beds, River View

Grand Suite, 2 Double Beds, River View

  • River view
  • 85 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • City view
  • 58 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 45 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds (Premium)

Deluxe Room, 2 Double Beds (Premium)

Deluxe Room, 2 Double Beds (Premium)

  • River view
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, River View

Executive Suite, River View

Executive Suite, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • River view
  • 44 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • River view
  • 45 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms, River View

Grand Suite, 2 Bedrooms, River View

Grand Suite, 2 Bedrooms, River View

  • River view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • River view
  • 130 sq m
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

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About this property

Centara Riverside Hotel Chiang Mai

2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Centara Riverside Hotel Chiang Mai offers 526 air-conditioned accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Chiang Mai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Centara Riverside Hotel Chiang Mai. During your stay, you're just a quick walk from Ratchavej Hospital. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and extended parking
  • Enjoy international cuisine with garden views at River Terrace, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute drive from Chiang Mai Night Bazaar and 6 minutes from Tha Phae Gate
  • Airport shuttle service available for a fee
Centara Riverside Hotel Chiang Mai offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 12180 square feet (1132 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Centara Riverside Hotel Chiang Mai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10 AM.
River Terrace - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
China Palace - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Pool - This bar is located by the pool.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10 AM for a fee: THB 550 for adults and THB 275 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • China Palace
  • River Terrace
  • The Pool

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,180 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Riverside Hotel Chiang Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 550 for adults and THB 275 for children
  • Airport shuttle fee: THB 600 per vehicle (one-way)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Centara Riverside Hotel Chiang Mai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chiangmai Holiday Inn
Holiday Inn Chiangmai
Holiday Inn Chiangmai Chiang Mai
Holiday Inn Chiangmai Hotel
Holiday Inn Chiangmai Hotel Chiang Mai
Chiang Mai Holiday Inn
Holiday Inn Chiang Mai Hotel Chiang Mai

Centara Riverside Hotel Chiang Mai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 939 reviews
Rating 8 - Good. 343 out of 939 reviews
Rating 6 - Okay. 88 out of 939 reviews
Rating 4 - Poor. 39 out of 939 reviews
Rating 2 - Terrible. 23 out of 939 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andreas

Stayed 2 nights in Dec 2025

10/10 Excellent

Deric, Briarwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and its staff were professional and courteous. Every attention to detail was perfect. The only critique i have is the location. A bit far from Night Bazaar district and the markets.
Stayed 12 nights in Nov 2025

8/10 Good

Mukesh

Travelled with partner
Could have better vegetarian options
Stayed 4 nights in Dec 2025

8/10 Good

Antolin

Stayed 2 nights in Dec 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities
Clean. Very kind people.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kalden

Stayed 4 nights in Nov 2025

10/10 Excellent

Tristin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, junior sweet is a very nice size with a big bathroom. Staff is lovely, when I went to the airport, Anek one of their bell men helped with my very heavy bag. Would stay again. Great place.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was exceptional. We arrived late in the evening and our original hotel couldn’t be found and didn’t answer our calls (booked on Agoda- never again) so I hopped on hotels.com and booked two rooms at the Centara. Front desk was so helpful and understanding and got us in and set up in upgraded rooms. The rooms are large and have everything you need and a beautiful view of the river, city and mountains. The following morning the concierge helped us book a great private tour of the Chiang Rai temples and a longneck village. Our driver Bank was kind and friendly. Just nice to be at a property where they staff is obviously happy. Will make this my second home going forward when I visit. Kudos to the GM. You’re doing a fine job.
Stayed 3 nights in Nov 2025

10/10 Excellent

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful, courteous, and welcoming. Unfortunately, online the reservation said it had a free airport shuttle, but this was not correct when I arrived. Only downside. Super comfortable bed and bedding.
Stayed 1 night in Nov 2025

6/10 Okay

Weiqiang

Travelled with partner
Liked: Cleanliness
The front desk were extremely helpful and we were able to an easy and early check in. The location is slightly far from the old city but close to airport and not crowded in traffic. The room size is large but the interior is of old style.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Nice hotel.. Quiet.. I wish there were more options for room service. The Starbucks inside the hotel is nice however I bought a muffin and it was stale.. I should mention you can have free late checkout till 2pm and if u pay 1000thb u can late check out at 5pm which is perfect if your catching a later flight
Stayed 1 night in Nov 2025

10/10 Excellent

Dinesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast menu, clean rooms, excellent service staffs
Stayed 3 nights in Nov 2025

10/10 Excellent

Connor

Stayed 1 night in Nov 2025

8/10 Good

john

Liked: Cleanliness
Clean rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is the spot! Clean rooms, great staff, cool fitness center and pool. Awesome rooms at an affordable price. Definitely staying here again next time we come back!
Stayed 3 nights in Nov 2025

8/10 Good

Somsak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staffs
Stayed 3 nights in Nov 2025

10/10 Excellent

Hassan, mission Viejo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and food
Stayed 3 nights in Nov 2025

10/10 Excellent

Britney

Stayed 2 nights in Nov 2025

10/10 Excellent

Troy

Amazing service
Stayed 1 night in Nov 2025

2/10 Terrible

cherene

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property was outdated..the room had a something like a radio transmission forbservice which didn't work. The bathroom toilet overflowed. I checked out 1 day early from my 2 nights. Was definitely not pleased and would not recommend. Even contacted hotel and no resolution
Stayed 2 nights in Nov 2025

10/10 Excellent

Connor

Stayed 2 nights in Nov 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is very friendly, laundry service was top notch. Housekeeping was very nice and efficient.
Stayed 10 nights in Oct 2025

10/10 Excellent

LEONIE, Chiang Mai

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Travelled with group
Liked: Amenities
Disliked: Cleanliness
Room had air conditioning leak and it was a little dirty
Stayed 2 nights in Nov 2025