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ISTY Hotel

3.5 star property

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Photo gallery for ISTY Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Family Room For 3
Restaurant
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
41 Changpuek Soi.4, Si Phum, Chiang Mai, Chiang Mai, 50300
  • Place, Chiang Mai Rajabhat University
    ‪10 min walk‬
  • Place, Chiang Mai University
    ‪17 min walk‬
  • Place, MAYA Lifestyle Shopping Center
    ‪4 min drive‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room For 3

Family Room For 3

Family Room For 3

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room For 4

Family Room For 4

Family Room For 4

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite For 6

Family Suite For 6

Family Suite For 6

  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Small Double Room

Small Double Room

Small Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

ISTY Hotel

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
ISTY Hotel offers 60 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Chiang Mai hotel provides complimentary wireless Internet access. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages and Thai massages. The spa is open daily.
Our customers tell us they enjoy the overall property condition at ISTY Hotel. During your stay, you're just a quick walk from Chiangmai Boxing Stadium. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking and extended parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute drive from MAYA Lifestyle Shopping Center and a few minutes from Wat Phra Singh
ISTY Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and a vending machine are also featured at ISTY Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chiang Mai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Just Bar at ISTY HOTEL - Onsite rooftop bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: THB 150 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Just Bar at ISTY HOTEL

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ISTY Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 150 for adults and THB 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

ISTY Hotel Chiang Mai
ISTY Chiang Mai
ISTY Hotel Hotel
ISTY Hotel SHA Plus
ISTY Hotel Chiang Mai
ISTY Hotel Hotel Chiang Mai

ISTY Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 140 reviews
Rating 8 - Good. 52 out of 140 reviews
Rating 6 - Okay. 8 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charles

Liked: Cleanliness
Amazing price and local
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities
Very good, great location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Very clean and spacious rooms! Great breakfast options for westerns.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Dean

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and the room was comfortable. Liked having a refrigerator. The location was not very convenient for easy access to old town so would choose something closer next time.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities
Amazing hotel close to local amenities. The hotel itself was clean and spacious with everything you need on hand from laundry to cafe, clean swimming pool. The staff were super helpful and arranged a day trip with private taxi for us very last min. The chiang mai boxing stadium is across the road so this was handy. Also lots of shops including 7/11 and Topps nearby plus lots of restaurants and street food. I will definitely return!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

stacy

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, comfortable, staff was hospitable and accommodating. Facility was clean. The coffee shop was awesome. Would definitely recommend the place to others. It was so close to everything we wanted to do. It allowed us to do a lot of walking around the entire city.
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grwat staff clean rooms and good location!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Wonderful stay at ISTY.
Stayed 6 nights in Sep 2024
Verified

8/10 Good

JONG GUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very friendly and helpful. Very nice that we can chill in lobby area and the pool
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Ann Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending ITM massage school and it’s right across the street. There are also other things walkable nearby, like laundry service, a grocery store, several dining choices, and a pharmacy. Grabs are easy to get and very affordable. Tuk-tuks from nearby tourist things will also bring you back to the hotel. Overall, it was good enough for my purposes and staff was extremely friendly and helpful.
Stayed 10 nights in Sep 2025
Verified

8/10 Good

silvio

Liked: Staff & service, property conditions & facilities
Rooftop and swimming pool are great. Staff is also very helpful. Rooms are very basic.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautifully laid out with positive statements randomly posted throughout the property, which I found adorable. The pool was clean, and the staff were extremely helpful, even with the language barrier.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking at the facility may be limited. A good decent hotel if you are looking not looking for any frills of a hotel. The rooftop bar at night is a good relaxing space to enjoy the quiet and calm.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Great value for money. Fantastic pool and common areas. Free beverages. Bed comfortable. Room size Ok, toilet and shower are only for skinny guests. Not sure what the designer was thinking. Food is not very authentic.
Stayed 4 nights in May 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service
Nice and helpful staff. Convenient location. Bathroom shower deaign sends water all over room. Tiles slippery. Otherwise good. Area in general more dirty but many vacationers there.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

MASAYUKI

Liked: Amenities
good
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good. Shower design makes water splash all over and slippery tile floor. Mosquetros. Otherwise good.
Stayed 6 nights in Jul 2024
Verified

8/10 Good

TIN YAU

Nothing
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel except for the bed.

We enjoyed our stay at ISTY. The staff were so helpful and kind. The hotel is super cute, very trendy and fun decor. The room was clean and nice. The air conditioner kept it nice and cool. The downsides: our bed was rock hard. Like sleeping on a slab of wood with a sheet on it. The buffet breakfast was very minimal. Toast with jelly, a salad bar, instant coffee, watermelon and corn flakes. If you were lucky enough to grab one: an egg sandwich. Overall we enjoyed our stay.
Stayed 4 nights in Dec 2023
Verified

4/10 Poor

Neil

Disliked: Staff & service

Do not book for family stays

I would not recommend this hotel to families, we booked for 2 nights for 2 adults and 2 grandchildren, and ended up checking out within 3 hours. The hotel seems to be geered towards the young clientelle and the level of service you recieve shows, when we arrived at the hotel with 2 small children at no point did any staff member help us with getting luggage out of taxi into reception, and when checked in again no help with getting luggage to the room even though they could see us having difficulties. My wife went to the pool and took the towel from the room, a member of staff stormed over to her and rudely told her off and not to use that and to use one of the pool towels, appreciate this was our error but there was no reason to be rude and could of politely infomed us, as how would we be aware of that in advance??. The next issue was the rooms, the balconies are totally unusable and rooms are very basic. The guests they had staying there were very strange, we had several young men standing and staring at my grandaughters and wife as they used the pool, this is nothing to do with the hotel but gives an indication of clientelle. I coukd go on and on with problems we could see in our 3 hour stay, but i just dont have the energy. I feel if you are young single and on a budget this hotel would probably be great for you, however if you are a family or have a decent standard that you would expect i would not recommend booking.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Subongkot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักดี สะอาด บริการดีมาก พนักงานน่ารักมาก อาหารอร่อย คาเฟ่ดีขนมอร่อย กาแฟเริด ราคาไม่แพง แต่เดินไกลจากนิมมาน 2 กม. กว่าๆ ถ้านั่งรถโอเค
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

MASAYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が皆良い人で快適でした。
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Riikka

Liked: Cleanliness, staff & service, room comfort
Huone oli muuten siisti,mutta WC tiloissa oli hometta laattojen saumoissa
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klein aber sehr fein

perfektes kleines aber feines Hotel...hat uns sehr gut gefallen!
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait !!!!

Personnel au top et au petits soins Hotel propre Chambre bien equipé et propre Piscine très belle Roof top très agréable
Stayed 4 nights in Feb 2020