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Panna Heritage Boutique Hotel

3.5 star property

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Photo gallery for Panna Heritage Boutique Hotel

Interior detail
Exterior
Lobby
Family Room
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
82-86 Rachamanka road, Phasingh Muang, Chiang Mai, Chiang Mai, 50200
  • Place, Wat Chedi Luang
    ‪2 min walk‬
  • Place, Sunday Walking Street Market
    ‪3 min walk‬
  • Place, Wat Phra Singh
    ‪7 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Panna Heritage Boutique Hotel

A restaurant, dry cleaning, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Panna Heritage Boutique Hotel offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Select Comfort beds feature down comforters. 24-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Panna Heritage Boutique Hotel, you're just a quick walk from Tha Phae Gate. Free WiFi in public areas, a restaurant, and dry cleaning service are available.
  • Free WiFi
  • Enjoy Thai cuisine while dining at Panna Heritage Restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 10 minutes by foot from Tha Phae Gate and a 3-minute drive from Chiang Mai University
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Panna Heritage Boutique Hotel.

Smoking is allowed in designated areas at this 3.5-star Chiang Mai hotel.

Panna Heritage Restaurant - This restaurant specializes in Thai cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • Panna Heritage Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Panna Heritage Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for THB 500.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Rachamanka
Rachamanka Chiang Mai
Rachamanka Hotel
Panna Heritage Boutique Hotel Chiang Mai
Panna Heritage Boutique Chiang Mai
Panna Heritage Boutique
de Rachamanka
Panna Heritage Boutique
Panna Heritage Boutique Hotel Hotel
Panna Heritage Boutique Hotel Chiang Mai
Panna Heritage Boutique Hotel Hotel Chiang Mai

Panna Heritage Boutique Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 67 reviews
Rating 8 - Good. 26 out of 67 reviews
Rating 6 - Okay. 8 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Returned stay

The stay was amazing.
Stayed 6 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great small hotel with a very friendly staff. Centrally located in the Old City with plenty of restaurants, shops and massage places.
Stayed 6 nights in Nov 2023

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.

6/10 Okay

Ken

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Scott, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic place in a good location in the old city. Lots of restaurants right around the corner
Stayed 2 nights in Feb 2020

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely property with very nice staff. The location is perfect, just a block from the main drag in Chiang Mai so it is not as busy. Rooms are a bit small and breakfast is not buffet style so some folks might wish for more, but I think they are both great for the price
Stayed 5 nights in Jan 2020

8/10 Good

Emily

Liked: Cleanliness, room comfort

Decent Place to Stay

We had a fine stay here. We found the hotel to be a bit more stringy and with less English-speaking workers than others we stayed at in Thailand. The location was convenient for the old city's attractions. The room itself was fine - a bit dated, but sufficient for our needs. Overall, it was a fine stay, but didn't really stand out. If I was going back to Chiang Mai, I would look elsewhere.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The ac and internet were excellent, also the staff were very polite and helpful ....thank you Lin
Stayed 11 nights in Jul 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the old city.lots of restaurants and temples nearby.
Stayed 2 nights in Mar 2019

10/10 Excellent

jay, campbell river bc canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy happy

Very nice little place , nice helpful staff and good breakfast, located central in old town so you can walk for 20 min any direction to find new adventure , also in heart of Sunday market if your into that. Temples everywhere you walk from here. I will defiantly stay here next visit
Stayed 2 nights in Jan 2018

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!!!

So upon entering the room we noticed the concrete floor. Then the shower did not work and the staff promised to come fix it and never did. Room felt dirty and poorly taken care of and overall shabby. But what really made my experience poor was the fact that at 9am we heard a knock on the door. We yeld no thank you and the voice responded "can I come in?". Again we respond with no and she says "I need to come in". We hear the door get unlocked (both of us were indecent I should add) as she opens the door she notices this slams it and leaves. We brought this up at the front desk but it seemed to be of no concern to them. Very unprofessional. Stay away!
Stayed 1 night in Aug 2017

10/10 Excellent

HTWan, penang, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Near attractive area and sunday market, helpful and friendly staff,clean and comfortable room,nice breakfast

8/10 Good

Tracy, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice guesthouse in a good location

We stayed here for 4 nights in November and had a pleasant stay, the staff were very friendly and attentive, the room was comfortable and a reasonable size and there was a large communal area downstairs to sit in. Our room had a balcony which didn't have any chairs so we couldn't sit out, and also faced onto a main road so it was a bit noisy during the day and in the evenings, but quietened down later on at night. The location is very good - close to the shops, nightlife and several wats. All in all I'd recommend de Rachamanka and would stay here again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Robert, Townsville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low cost, friendly and good location.

We enjoyed our stay at the De Ratchamanka. The service was great and breakfasts good. If booking again I would probably book a front room with windows overlooking the street as our room only had a very small window looking past aircon units. The WiFi was free but didn't work in our room. The ladies running the hotel were very helpful and friendly. The position of the hotel in the Old City is very good.

10/10 Excellent

Erkan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

The hotel is very nice staff is very helpful try to help everything I feel like my home if I come again I will stay this hotel Definetly and also location is good

10/10 Excellent

DKW, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A centrally-located budget boutique hotel

We like: - the location; 10-min drive from/ to the airport, 2-min walk to the Sunday market and Wat Chedi and minutes walks or drives to other Chiang Mai attractions, like Doi Suthep, etc - friendly and helpful receptionist staffs - overall value of low rate versus the benefits (tasty and sufficient breakfast, clean room, central location)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

not bad

good location, nice people. Not so cheap in compare to the gust houses and hostels around

8/10 Good

Chris

Liked: Cleanliness, staff & service

Awesome staff and quite cheap

The hotel gets you by and is what you should expect for $40.

2/10 Terrible

Ernie, Benicia ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the value to stay there

The room we had had no windows, was small and scary. The hotel claimed breakfast included but only had coffee tea and toast and charged for anything else. The staff was not helpful but always tried to sell you more services. I would never stay ther again and advise anyone to go elsewhere .

8/10 Good

Roachcreek, Oregon

Liked: Cleanliness, staff & service, room comfort

IT was all about the staff

Jim and Som the two girls who work at the hotel during the day are really what makes this hotel stand out among inexpensive hotels. This hotel is not the Sheridan, but when you pay this rate you know that coming in. I had a down stairs room that smelled of Pine Sol and was very clean, but the next day I asked for a upstairs room as the smell was bothering me. JIm got me a upstairs room in the back part of the hotel that was clean, fresh smelling and quiet. When my wife got sick from street food, Jim and Som made her rice soup to nourish her. My daughter and her fiancé were staying in another room, they had the neighbor from hell that kept a TV on full volume all night. Again Jim and Som solved the problem and moved them to a quieter room. If your looking for a bargain, this is it, if your looking for a delux room it is not, but Jim and Som will make your stay worthwile if you choose the de Rachamanka.

6/10 Okay

Verified traveller

Adequate but not lovely

We stayed for two nights at the de Rachamanka because our favorite hotel around the corner was booked (we were able to move there after 2 nights, luckily). The location is great - we come to Chiang Mai every year and love the central location in Old Town by Wat Chedi Luang - but the hotel itself is just okay. We stayed in the Junior Suit, and enjoyed having a living room, but in general the room was a little funky. The staff was pleasant, but we were a little disappointed that after the delicious fresh espresso-maker coffees the first morning, the next day we were told they had changed their system, and now we had to use serve-yourself powdered instant coffee! Ugh! So very 1990s Thailand, practically inexcusable for how much great fresh coffee is available EVERYWHERE now, all over Thailand.

4/10 Poor

Rglor, Ohio

Disliked: Cleanliness, property conditions & facilities, room comfort

On the center of the old city

Good location, 5min walk to the major temples, gate, etc. very simple room, bathroom is dark and need urgent upgrade,