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Pastell Oldtown Chiang Mai

3.5 star property

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Photo gallery for Pastell Oldtown Chiang Mai

Reception
Outdoor pool
Lobby sitting area
Deluxe Pool Access
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8/1 Samlan soi 7, Samlan Road, Prasingh, Amphue Mueng, Chiang Mai, Chiang Mai, 50200
  • Place, Wat Phra Singh
    ‪7 min walk‬
  • Place, Wat Chedi Luang
    ‪9 min walk‬
  • Place, Chiang Mai University
    ‪12 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room With Balcony

Garden view

Deluxe Double Room With Balcony

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room With Balcony

Deluxe Twin Room With Balcony

Deluxe Twin Room With Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room

View from room

Superior Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Loft

Deluxe Family Loft

Deluxe Family Loft

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 39 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Futon

View all photos for Deluxe Pool Access

Deluxe Pool Access

Deluxe Pool Access

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Pastell Oldtown Chiang Mai

This smoke-free hotel features an outdoor pool, a restaurant, and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Pastell Oldtown Chiang Mai offers 35 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
Our customers tell us they can't get enough of the helpful staff at Pastell Oldtown Chiang Mai. During your stay, you're just a quick walk from Buak Haad Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the bistro
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Wat Phra Singh and Saturday Walking Street Night Market
There's a restaurant on site. WiFi is free in public spaces. Pastell Oldtown Chiang Mai offers its guests an outdoor pool and a children's pool. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Pastell Oldtown Chiang Mai. Free self parking is available.

This 3.5-star Chiang Mai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Onsite venue - bistro.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 250 per person
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 500.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 250 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pastell Hotel Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Hotel
Pastell Oldtown
Hotel Pastell Oldtown Chiang Mai Chiang Mai
Chiang Mai Pastell Oldtown Chiang Mai Hotel
Hotel Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Hotel
Pastell Oldtown Chiang Mai
Pastell Oldtown Chiang Mai Hotel
Pastell Oldtown Chiang Mai Chiang Mai
Pastell Oldtown Chiang Mai Hotel Chiang Mai

Pastell Oldtown Chiang Mai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 235 out of 305 reviews
Rating 8 - Good. 51 out of 305 reviews
Rating 6 - Okay. 13 out of 305 reviews
Rating 4 - Poor. 3 out of 305 reviews
Rating 2 - Terrible. 3 out of 305 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Winter

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were very kind and helpful. I would definitely recommend this hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Wah

Liked: Cleanliness, amenities
Love it
Stayed 3 nights in Nov 2025

4/10 Poor

Aldo

Disliked: Cleanliness, amenities, property conditions & facilities
Make sure you’re okay with potentially having bugs/insects in your room. We decided to leave the first night because the room was filled with highway of ants when we arrived. Cleanliness was also subpar, our bathroom had not been properly cleaned.
Stayed 3 nights in Nov 2025

8/10 Good

Giovanni, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a boutique hotel situated in a residential type area in the old city of Chiang Mai. It’s as if they took a home and then redid the whole thing. The room I was in was a little small, but it did have a loft and it’s OK. You know it was clean efficient. I think this hotel caters more to Young backpackers that’s not to say it wasn’t nice. It was just not a four star hotel. To be fair, I was in a jam at my other hotel where I couldn’t extend my stay so at the last minute I found this place and it was it was fine. I’m 64 now but I would’ve loved this place if I was 20 to 40 years old.
Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfy well appointed rooms. Staff helpful and friendly. Good location, close to old city attractions, seven elen around corner, lits of places to eat and places to get a massage!
Stayed 3 nights in Nov 2025

6/10 Okay

Virginia, charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is lovely and simple, with very good service. However, perhaps because our room was on the ground floor next to the pool, it was quite damp and had a noticeable musty smell. Unfortunately, that made our stay a bit less pleasant.
Stayed 2 nights in Nov 2025

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and bed was comfortable. Breakfast was good. Location was great for Sunday walking market, about a 10 minute walk and safe area. Pool is small but cute.
Stayed 2 nights in Nov 2025

8/10 Good

Nivana

Stayed 4 nights in Nov 2025

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pastell is a perfect hotel if you are staying in Chiang Mai for a few days. It is out of the main busy areas so it is more quiet, if that is important to you as it was for us. The coffee and breakfast are complimentary and excellent quality. The staff is kind and accommodating.
Stayed 4 nights in Nov 2025

10/10 Excellent

Sinead

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean, bed the most comfortable I had my whole trip to Thailand, and staff was very friendly. Really enjoyed my stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Olfelina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent service loved the place, breakfast very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Oct 2025

10/10 Excellent

Zachariah

Stayed 4 nights in Oct 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, staff were very friendly and helpful.The hotel is lovely and in a central location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maddie

Stayed 5 nights in Sep 2025

10/10 Excellent

Emma, Whangamata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with a nice atmosphere, great breakfast and very nice staff. Would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Leroy, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Breakfast was amazing. Beautiful clean hotel. Loved it
Stayed 4 nights in Aug 2025

6/10 Okay

Shaylynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the pool access deluxe room hoping for a peaceful stay with occasional pool dips. But kids are constantly in the pool and extremely loud. You hear everything from your room and I hoped the staff would at least ask the other guests to be considerate of others as they were very disruptive and ruined my stay. So I would say the pool room isn’t worth it but my stay was nice, clean and safe, overall.
Stayed 3 nights in Aug 2025

8/10 Good

Jesse

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal boutique hotel for a couple of days stay. Friendly staff, comfortable bedding and clean. Quiet, easy to get around from. Menu was slightly disappointing but overall a very good stay.
Stayed 2 nights in Aug 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in old town and the family loft was perfect for having children. We found lots of great places to eat nearby. The pool was a bonus, it's small but great for kids.
Stayed 5 nights in Jul 2025

8/10 Good

Amy

Stayed 2 nights in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are kind and helpful. The property is very clean and well maintained. The rooms are also very quiet and you cannot hear the other guests.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was so cute and the pool was beautiful. The free breakfast was delicious. One day we had to leave at 7 am and the hotel staff made our breakfasts to go which was so kind. We thoroughly enjoyed our stay here.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel and very charming. The location is great and walking distance to all pointsof interest in the old town. The staff is very friendly and their breakfast is very good. The room wa svery spacious with two levels and perfect for our famoly of 4. I highly recommended.
Stayed 4 nights in Jun 2025