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4.0 out of 5

"The hotel is small and lovely and is in a good location. But definitely not a 5 stars hotel or a family hotel. No kids club. No daily activities. The ... " More

By Thanyaluk on Sun 26 Apr 2015

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Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€134* Per night/room 22 May - 23 May

Deluxe Balcony Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at RatiLanna Riverside Spa Resort. During your stay, you're just a quick walk from Riverside. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Thai cuisine while dining at Mira Terrace
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body scrubs, body wraps or aromatherapy at RatiLanna Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Mae Ping River and 9 minutes on foot from Ratchavej Hospital
  • Airport shuttle service available for a fee

RatiLanna Riverside Spa Resort ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for RatiLanna Riverside Spa Resort

Everyone (1) Family (1)
3 out of 5

Definitely not a 5 stars hotel

The hotel is small and lovely and is in a good location. But definitely not a 5 stars hotel or a family hotel. No kids club. No daily activities. The choice of breakfast is limited. Hotel staffs are nice but they are not always around at the lobby to help.

Posted by on 26 Apr 2015

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5 out of 5

Posted by on 16 Feb 2023

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About the RatiLanna Riverside Spa Resort

Location 33 Changklan Road, Chiang Mai, Chiang Mai 50100

Property Features

RatiLanna Riverside Spa Resort offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this resort measures 5705 square feet (530 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury RatiLanna Riverside Spa Resort. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 5-star Chiang Mai resort is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • 5705 sq ft of conference space
  • 530 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Train station: Chiang Mai Railway Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

RatiLanna Riverside Spa Resort offers 75 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Chiang Mai resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free buffet breakfast daily from 6 AM to 10:00 AM.

Mira Terrace – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Rio Restaurant – This restaurant specialises in barbecue and only serves dinner. Reservations are required. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

RatiLanna Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

RatiLanna Riverside Spa Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for THB 1700.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at RatiLanna Riverside Spa Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: THB 1700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RatiLanna
  • RatiLanna Resort
  • RatiLanna Riverside
  • RatiLanna Riverside Resort
  • RatiLanna Riverside Spa
  • RatiLanna Riverside Spa Chiang Mai
  • RatiLanna Riverside Spa Resort
  • RatiLanna Riverside Spa Resort Chiang Mai
  • RatiLanna Spa
  • Ratilanna Riverside Chiang Mai
  • Ratilanna Riverside Hotel Chiang Mai
  • Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.