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The Chiang Mai Old Town

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Exterior
Breakfast, lunch, dinner and brunch served
Breakfast, lunch, dinner and brunch served
Outdoor pool
The Heritage House Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
184 Ratchamanka Road, Phra Sing, Amphoe Muang, Chiang Mai, 50200
  • Place, Wat Phra Singh
    ‪3 min walk‬
  • Place, Chiang Mai University
    ‪3 min walk‬
  • Place, Tha Phae Gate
    ‪5 min drive‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for The Heritage House Suite

Minibar, in-room safe, desk, blackout curtains

The Heritage House Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Heritage House Junior Suite

Minibar, in-room safe, desk, blackout curtains

Heritage House Junior Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Or King Room With Bathtub

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Or King Room With Bathtub

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Heritage House Suite

The Heritage House Suite

The Heritage House Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite

The Heritage House Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

9.6 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (King Bed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (King Bed)

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Chiang Mai Old Town

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Chiang Mai Old Town offers 30 air-conditioned accommodations with minibars and espresso makers. 55-inch Smart televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at The Chiang Mai Old Town. During your stay, you're just a quick walk from Chiang Mai University. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy Italian cuisine at The Vorra Bistro, a bistro with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with Thai massages, body scrubs, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Just a 5-minute walk from Wat Phra Singh and 7 minutes by foot from Chiang Mai University
  • Airport shuttle service available for a fee
The Chiang Mai Old Town offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Chiang Mai Old Town. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Chiang Mai hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Vorra Bistro - Overlooking the garden, this bistro specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Vorra Bistro - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Vorra Bistro
  • The Vorra Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • High chair
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately THB 500 for adults and THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Chiang Mai Old Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 246 out of 314 reviews
Rating 8 - Good. 48 out of 314 reviews
Rating 6 - Okay. 11 out of 314 reviews
Rating 4 - Poor. 5 out of 314 reviews
Rating 2 - Terrible. 4 out of 314 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jankees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, clean, comfortable, friendly staff and spacious room.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Staff was so helpful and the location was perfect. Would definitely stay there again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Roderick

Liked: Cleanliness, property conditions & facilities
Lovely property with wonderful staff
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Vidar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and charming hotel in a good location, nice Italian restaurant in site
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, good food.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Clean rooms and good service
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel v nice staff tasty food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

S. Nevart

Liked: Cleanliness, staff & service, amenities
Gorgeous room and fabulous staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

janna

Liked: Cleanliness, staff & service, amenities
This was our second time staying here ! We loved it so much that we came back! They were super nice to our toddler
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Akil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, clean large rooms and very close to attractions.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yuhao

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and friendly staff, spa is a plus, good value for money
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Amazing staff, made everything easy
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness
Wonderful staff and exquisite accommodations!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

janna

Liked: Cleanliness, staff & service, amenities
Awesome, cute little gem! The staff is super kind! My 2-year-old loved staying here! The breakfast is superb, and the rooms are great! The pool has kids toys !!!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joann

Liked: Cleanliness, staff & service
The staff was so friendly. There were cookies in the lobby and snacks from noon till five and happy hour free sparkling wine from four til five. The hotel is spotless and in a great location
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, comfortable beds. Bathrooms are beautiful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotless. Staff were incred, I highly recommend this hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff and service are fantastic.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ramir

Liked: Cleanliness, property conditions & facilities
Beautiful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities
Our stay at here was magnificent. The hotel is like an oasis in a busy city! The room was very nice, the staff was extremly helpful and the breakfast was really good. I would recomend this hotel to everyone! Thank you for a great stay. We will return.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Nice cosy hotel, great staff, very helpful and kind, good food at the restaurant, highly recommended place to stay. Nice boutique hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

JAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prob the coziest and nicest hotel in Chiang Mai old town.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely stunning. I was so impressed by the room - especially the beautiful bathroom and storage. The staff was very nice, even assisting with arranging transportation to the airport. The best part is the location within Old City being walking distance to multiple temples, restaurants, and the night market on Sundays.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rinaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is set within the outskirts of the old town, but everything is easily reachable and inly 15 minutes from the airport. Everything is high quality, but what sets this apart are the little extras. Within reception you can pick up a selection of biscuits and soft drinks any time and at lunchtime other snacks are available free of charge. The pool area is small but nice and relaxing and our room was large modern and up to date.
Stayed 4 nights in Mar 2026