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U Chiang Mai

4.0 star property
VIP Access

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Photo gallery for U Chiang Mai

Outdoor banquet area
Lobby sitting area
Exterior
Yoga
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
70 Ratchadamnoen Rd , Prasing, Chiang Mai, Chiang Mai, 50200
  • Place, Sunday Walking Street Market
    ‪2 min walk‬
  • Place, Wat Chedi Luang
    ‪3 min walk‬
  • Place, Tha Phae Gate
    ‪10 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior

Superior

Superior

9.4 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe with Bathtub

Deluxe with Bathtub

Deluxe with Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior with Bathtub

Minibar, in-room safe, individually decorated, desk

Superior with Bathtub

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Pool Access

Superior Pool Access

Superior Pool Access

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple with Bathtub

Deluxe Triple with Bathtub

Deluxe Triple with Bathtub

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

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Interior detail
99 The Heritage Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 369 reviews
The price is €164
includes taxes & fees
7 Dec - 8 Dec
99 The Heritage Hotel

About this property

U Chiang Mai

Central hotel with a full-service spa connected to a shopping center in Chiang Mai
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
U Chiang Mai offers 41 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually decorated. A pillow menu is available. LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

U Spa has 3 treatment rooms. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at U Chiang Mai. During your stay, you'll be connected to a shopping center, and just a quick walk from Tha Phae Gate. Free WiFi in public areas, free valet parking, and a full-service spa are available.
  • Free WiFi
  • Free valet parking
  • Enjoy Thai cuisine and pool views while dining at Eat
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, aromatherapy, or body wraps at U Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 9 minutes by foot from Tha Phae Gate and a 4-minute drive from Chiang Mai Night Bazaar
  • Airport shuttle service available for a fee
U Chiang Mai offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly U Chiang Mai. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Eat - Overlooking the pool, this restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Eat

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 17 2025 to November 29 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at U Chiang Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1187.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 800 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 600 (one-way), (up to 5 years old)
  • Rollaway bed fee: THB 1187.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
U Chiang Mai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai U
U Chiang Mai
U Chiang Mai Hotel
U Hotel Chiang Mai
Chiang Mai u Hotel
u Chiang Mai Hotel Chiang Mai
u Hotel Chiang Mai
Chiang Mai u Hotel

Reviews

U Chiang Mai Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 518 out of 745 reviews
Rating 8 - Good. 172 out of 745 reviews
Rating 6 - Okay. 41 out of 745 reviews
Rating 4 - Poor. 11 out of 745 reviews
Rating 2 - Terrible. 3 out of 745 reviews

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and friendly. They seemed very happy to take great care of us. The water pressure and heat were irregular. The air conditioning was adequate but under powered so it ran all night.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Chelsea

Stayed 4 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a phenomenal hotel in the heart of the old city in Chiang Mai. You are walking distance of everything! The rooms were very comfortable. Great breakfast. Awesome facilities with pool and gym. And the staff was phenomenal! Will definitely stay here again on my next visit to Chiang Mai!
Stayed 4 nights in May 2025

10/10 Excellent

Yei

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location in Chiang Mai, within walking distance to the temples & a number of great bars & restaurants. The night market is also within walking distance. We had a pool access room which was great. The reason for 4 stars is the air conditioning in the room was exceptionally loud (so much so we couldn’t sleep with it on) & we found the bed / pillows were not as comfy as previous places we have stayed. I would recommend for the location & facilities & I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent service throughout the stay. The rooms are a good size, if just starting to prove a little dated. The ease of access into the town was brilliant. Overall, a very good hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, the staff was great super friendly and location was great as well.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well kept. Pool was not available..being repaired. No elevator, with room on third floor. Staff is very friendly and helpful. Breakfast buffet is ok, but small selection.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, no elevator, clean and well maintained. Staff is super nice, friendly, helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! The whole staff no matter what time of day or night were amazing. I would recommend this hotel to anyone coming to Chiang Mai. Location is perfect if you want to walk all of old town.
Stayed 6 nights in Feb 2025

10/10 Excellent

David Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel staff were so helpful and welcoming. We just love them so much!
Stayed 5 nights in Feb 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of our favorite properties we stayed at during our two week trip. Being able to walk right out from the hotel into the Sunday Walking Street was a dream, yet somehow still being protected from the busy sound of the night market. The staff was great, breakfast was tasty, pool was cold and clean, and our room even had a view of some temples. Such an amazing hotel to stay at!
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Think there are better options in the area for the price. Not many amenities or places to hang out other than the room. Great location though.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem! Breakfast was included and it had great options for eggs Benny and other traditional breakfast as part of the included breakfast! The property is quiet and the staff above and beyond with kindness. So impressed with this hotel would highly recommend it to anyone!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jashna - Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite get away

Lovely place. Quiet and clean. Staffs were kind, lovely and very accommodating.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Breakfast cooked to order and tasty. Room clean and staff wonderful
Stayed 4 nights in Jan 2025

10/10 Excellent

susanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located in the centre of Chiang Mai old city. You. A visit the entire city by walk and you have plenty of places for eating and drinking at 10min walk. Our room was located at GF with direct access to the pool, which was e tra value. The pool is not that big but enough to chill yourself in the hot days, while you relax. The bar restaurant in the hotel is really good quality and with good offers on drinks as well. We didn’t enjoy the massage we got in the SPA, as it was not deep enough to our standards, but that is an extra service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kristina

Stayed 3 nights in Nov 2024

10/10 Excellent

Dzu Q

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert, San Jose

Stayed 1 night in Dec 2024