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5.0 out of 5

"We liked everything about the property. It is probably the best all round hotel that we have ever stayed in - and we have stayed in a lot including h ... " More

By a verified traveller on Fri 24 May 2019

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Superior

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€65* Per night/room 12 Jun - 13 Jun

Superior Pool Access

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior with Bathtub

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe with Bathtub

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

U Chiang Mai's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Sunday Walking Street Market. Free WiFi in public areas, free valet parking and a full-service spa are available.

  • Free WiFi
  • Free valet parking
  • Enjoy Thai cuisine and pool views while dining at Eat
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, Swedish massages or facials at U Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Sunday Walking Street Market and 6 minutes on foot from Wat Phra Singh
  • Airport shuttle service available for a fee

U Chiang Mai ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for U Chiang Mai

Everyone (3) Couples (1) Other (1)
5 out of 5
We liked everything about the property. It is probably the best all round hotel that we have ever stayed in - and we have stayed in a lot including high end five star. Everything is on point, cleanliness, service and facilities. We had a swim-up room which we would highly recommend. They have some great touches like allowing you to have breakfast until 10.30 pm at night! And the staff are superb - hats off to the management as service like this doesn’t just happen. They were all fantastic, but little Dao was a real treat, we still talk about her now. Lovely smile and extremely helpful. The location is superb, you literally walk out into locations that people in other hotels have to get transport to. The famous Sunday market is literally outside the front door. An oasis in the heart of the city, highly recommended.

Posted by , from Norwich on 24 May 2019

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5 out of 5
Staff were amazing. Property was chilled and relaxed....loved it!

Posted by on 12 Mar 2019

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5 out of 5

Super friendly and helpful staff.

Pros: Nothing to dislike.
Cons: Our only suggestion would be to put a mirror in the room. The only mirrors were in the bathroom, which is no good if one person is occupying the room.
Location: Plenty to do, and tuc tuc everywhere to take you further locally.
Nothing too much trouble, and went out of their way to ensure our stay was enjoyable. Food was excellent, breakfast choice of food was superb.

Posted by , from Sattahip on 23 Sep 2017

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5 out of 5

Oasis of calm in the city

Five stars for this hotel. It is a beautiful boutique hotel which is large enough to give you everything you need but small enough to be intimate and you feel like you are at home. I was given a pool access room which was lovely. All rooms have a terrace or balcony with a day bed to lounge on. Good sized pool and the restaurant serves an excellent breakfast and the cocktails are great. A couple of policies really stand out at this hotel and make it just a bit special. Breakfast is served for an extended period in the morning so there is no rush to get it before the kitchen closes and they have a 24 hr check in/out policy which means you keep you room for as long as you need to on check out day. I had a 5pm airport transfer which in a normal hotel would have meant hanging around without a room for 5 hrs. As it was, I could shower and prepare for my depature at my leisure. It is a great policy and shows that the hotel really cares about its guests comfort. The location could not be better, on one of the main roads in Chaing Mai and a 15 min walk to the night bizarre. Even in the midst of the busy road, the hotel remained a serene and calm place to be. The staff were friendly, helpful, efficient and attentive. They went out of their way to assist me, I asked reception to call a Bangkok hotel to confirm my booking and they did it without any fuss - they also allowed me to use their computer to check in online for my flight home and printed off boarding passes which in some hotels involves complicated logins to business centre computers and paying for printing. The front of the hotel is striking and more than once I saw people on the street taking photos and coming in to ask if they could take photographs inside. I can't recommend this hotel enough. I stayed for 5 days and it was one of the most relaxing and easy hotel stays i have ever experienced.

Posted by on 30 Nov 2015

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5 out of 5

Posted by on 6 Mar 2020

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Comment from Hotel Management

3 Nov 2020 by suthathip

Dear Anonymous Guest, It was a great pleasure to learn that you enjoyed your time at U Chiang Mai and Chiang Mai City. I am glad that our team members were able to help make your stay more enjoyable. Thank you for your kind compliments and value feedback for Overall great experience. I hope this is not your last visit to U Chiang Mai as nothing would give us greater pleasure than having the opportunity to welcome you again and again in the near future. Best regards, Suthathip Yapanan , General Manager

Property Features

U Chiang Mai offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the business-friendly U Chiang Mai. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

  • 41 guestrooms or units
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Train station: Chiang Mai Railway Station (4.4 km / 2.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

U Chiang Mai offers 41 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually decorated. A pillow menu is available. LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Eat – Overlooking the pool, this restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby

Spa Services

U Spa has 3 treatment rooms. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Swedish massage
  • Number of treatment rooms 3
  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

U Chiang Mai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1187.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at U Chiang Mai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer on-site COVID-19 testing
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 350 for adults and from THB 175 for children
  • Airport shuttle fee: THB 800 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 600 (one-way), (up to 5 years old)
  • Rollaway bed fee: THB 1187.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chiang Mai U
  • U Chiang Mai
  • U Chiang Mai Hotel
  • U Hotel Chiang Mai
  • Chiang Mai u Hotel
  • u Chiang Mai Hotel Chiang Mai
  • u Hotel Chiang Mai
  • Chiang Mai u Hotel

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.