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The Heritage Chiang Rai Hotel and Convention

Property class: 4

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Photo gallery for The Heritage Chiang Rai Hotel and Convention

Daily buffet breakfast (THB 350 per person)
Lobby
Lobby
Meeting facility
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
199 Moo 13, Tambon Sansai, Amphoe Mueang, Chiang Rai, Chiang Rai Province, 50700
  • Place, Central Chiang Rai
    ‪12 min walk‬
  • Place, Lan Mueang Market
    ‪2 min drive‬
  • Place, The Opium House
    ‪5 min drive‬
  • Airport, Chiang Rai (CEI-Chiang Rai Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Deluxe Room, 1 King Bed

Executive Deluxe Room, 1 King Bed

Executive Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

32-inch LCD TV with cable channels

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite (1 Bedroom)

32-inch LCD TV with cable channels

Heritage Suite (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite (2 Bedroom)

Mini-fridge, electric kettle

Heritage Suite (2 Bedroom)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Double Room, Non Smoking, Corner

Premier Double Room, Non Smoking, Corner

Premier Double Room, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe Room, Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Executive Deluxe Room, Twin Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds

32-inch LCD TV with cable channels

Executive Suite, 2 Single Beds

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

The Heritage Chiang Rai Hotel and Convention

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and 24-hour room service.
The Heritage Chiang Rai Hotel and Convention offers 321 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Chiang Rai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Heritage Chiang Rai Hotel and Convention. During your stay, you'll be within walking distance of Central Chiang Rai. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 11 minutes by foot from Central Chiang Rai and a 4-minute drive from King Meng Rai the Great Monument
  • Airport shuttle service available for a fee
The Heritage Chiang Rai Hotel and Convention offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center and 10 meeting rooms.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Heritage Chiang Rai Hotel and Convention. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chiang Rai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
The Library Lounge - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 350 for adults and THB 175 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Library Lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Chiang Rai Hotel and Convention

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 8)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
The Heritage Chiang Rai Hotel and Convention offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heriatage Chiang Rai
Heritage Chiang Rai
The Heritage Chiang Rai
The Heritage Chiang Rai Hotel Convention
The Heritage Chiang Rai – SHA Extra Plus
The Heritage Chiang Rai Hotel and Convention Hotel
The Heritage Chiang Rai Hotel and Convention Chiang Rai
The Heritage Chiang Rai Hotel Convention SHA Extra Plus
The Heritage Chiang Rai Hotel and Convention Hotel Chiang Rai

The Heritage Chiang Rai Hotel and Convention Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 186 reviews
Rating 8 - Good. 45 out of 186 reviews
Rating 6 - Okay. 11 out of 186 reviews
Rating 4 - Poor. 5 out of 186 reviews
Rating 2 - Terrible. 4 out of 186 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Piyush

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, excellent staff, superb breakfast buffet
Stayed 1 night in Jan 2026

8/10 Good

Edmund

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and other facilities (eg gym).
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, amenities
Clean
Stayed 2 nights in Jan 2026

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and accessible the roll in shower could use more safety grab bars as the only grab bar was on thrall pretty far away from the shower seat and the shower head. Fortunately I had 2 portable suction cup attachable grab bars that we managed to attach to a wall and a glass shower divider to have additional support I needed to have better safety when taking a shower.otherwise it was a vertpy pleasant stay an the hotel staff we very accommodating to my needs as a disabled wheelchair using Guest.
Stayed 7 nights in Jan 2026

10/10 Excellent

Alvaro

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great rooms and gym
Stayed 1 night in Jan 2026

10/10 Excellent

Vinny

Liked: Cleanliness, amenities, property conditions & facilities
The place is magnificent, the buffet was amazing and the food prices and food was a great value. Loved everything. Even though we had an issue with noise, they were quick to change the room. Overall amazing experience and we would definitely recommend to others and stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Naveen Rao

Stayed 1 night in Dec 2025

8/10 Good

John, Roseville

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and comfortable beds in the rooms. Staff is friendly and helpful. Breakfast is good with a fair amount of selection. Easy to get into town (using Grab or Van or car/cycle). I would give it a 4.4 rating and would stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Phattra

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean place
Stayed 1 night in Nov 2025

10/10 Excellent

Luyi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great value for a beautiful and convenient hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Stayed 1 night in Nov 2025

8/10 Good

sina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice at this hotel because foods are greate when compare to many restaurants arouds. Breakfast is supper. Over all, hotel is clean, beutiful and very good price. Only thing that we dont like every time that we come here is shower room. It has glass only halfway. When shower, water just splashed out to the floor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ariona

Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and the hotel is clean. Breakfast was just ok.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, amenities
Nice, very modern hotel just outside city centre.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zinmar

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Very spacious and clean room, shopping mall near by with food court which is very good and convenient. The staffs are very friendly and helpful and polite. Will go back again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Vanpheun

Stayed 2 nights in Oct 2025

10/10 Excellent

Xiao

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a bit away from the busy city center. There were not much within walking distance. But it is quiet and well-equiped, and it was not far from the only major shopping mall. There was a nice swimming pool, fitness center, and a nice guest lounge with cafe and snacks. The breakfast was wonderful with many choices and the rooms were large.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Banyai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service staff very nice helpful, the hotel beautiful and clean thank you very much.
Stayed 2 nights in May 2025

8/10 Good

Laura

Stayed 1 night in Mar 2025

4/10 Poor

James, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The beds are comfortable here which makes it better than many hotels in Chiang Rai. But 3 stars off for this visit because although check-out time is 12 PM, the maid tried to enter my room twice at 9AM while I was sleeping even though the Do Not Disturb Sign was on the door handle. Thankfully they can’t enter the room when the deadbolt and chain are engaged. But that’s not the way I want to wake up in the morning. Rule #1 for all hotels is to stay out of the room when the Do Not Disturb Sign is on the door handle. Otherwise it breaks the trust between hotel and guest.
Stayed 1 night in Mar 2025

10/10 Excellent

Isael

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. That only observation is that our bathroom one has a small amount of toilet paper and the bath drain was clogged.
Stayed 1 night in Mar 2025

10/10 Excellent

Violetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay.
Stayed 1 night in Mar 2025